OVERHEAD DOOR COMPANY of BLOOMINGTON

Garage door had been damaged by backing into it with a trailer hitch. Was able to get it open but could not close again, leaving garage completely open. Office help was friendly and professional. Contacted me as soon as she was able to reach technicians. Plan A was to have someone help get garage closed same day and repair when scheduling was possible. Luckily for me, a cancellation came in, so Plan B was for technicians to come that same day and do the repair. They arrived exactly as promised, resolved the problem promptly, and charged a reasonable fee for service call and parts. The technician also alerted me to issues I am likely to have since the door sustained some damage. I was very pleased with the service received.

Contacted provider to install wireless keypads on both my attached and detached garage. Also wanted provider to program remotes to work both doors. Upon arrival provider noted that they could not program remotes or a wireless keypad for my detached garage because it was not a compatible brand. So I asked them to replace the opener and they were able to accommodate this request at the same met time. Spent more money than I was planning, but the pricing was fair. My only complaint is that the installers took a shortcut and spliced into existing wiring when installing door sensors instead of running new wiring. Not pretty, but it works.