Appliance Repair, Appliance Sales and Installation, Appliance Repair - Small
About us
The Bloomington area's go to destination for local sales and local service for over fifty years. Need appliance repair? We can repair in shop or we make housecalls. Fix it yourself? We can order your parts.
Business highlights
Emergency Services Offered
Services we offer
Appliance Sales - Refrigerators, Ranges, Ovens, Washers, dryers, dishwashers, TVs, built-in microwaves and window air-conditioners. Appliance Repair Appliance Parts
They are closed as of 2019. Phone rings in a resident's house.
Description of Work: Dryer repair
Rating Category
Rating out of 5
Deb P.
06/2017
4.0
appliance repair
 + -1 more
Will was an hour early but very knowledgeable and courteous and respectful
Description of Work: Our washer was leaking. We needed an assessment of problem and possible repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$70
Walt S.
05/2017
1.0
appliance repair
 + -1 more
This place is absolutely TERRIBLE!! I waited a week to get someone out to my house to look at my appliance and he walks in and says that he can't do anything today because he needs a helper, he'll try to schedule me for the following week. Then as he leaves he backs into my retaining wall and knocks it over. I call the office and the guy lies about it so they tell me I must have a picture of him backing into the wall before they will do anything. Go anywhere else but do not trust these people. They a not good people.
Description of Work: Need an appliance repaired.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Pam S.
04/2017
5.0
appliance repair
 + -1 more
Very well. replacement didn't take very long and the dishwasher has been working great.
Description of Work: Inspected the dishwasher and identified the problem and needed part. It turned out to be less expensive to fix the dishwasher than to replace it. Morrison's ordered the part and were back in in a week to do the work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Lisa D.
04/2017
1.0
appliance repair
 + -1 more
Technician came out twice and determined we needed a part. Supposedly, the part was ordered that day. After not hearing from Morrison's, my husband called and spoke with the manager, Kevin. Manager said the part would be in the next day. It was clear from the conversation that the part had not been ordered yet. Technician arrived for a third visit and upon entering our home, criticized the news channel my husband was watching, calling it fake/fantasy news. When my husband asked the technician not to discuss politics, the technician immediately turned on a noisy tool to keep my husband from saying more. When the technician left, my husband started washing up some pots and pans and found himself standing in a pool of water. When he looked under the sink, he saw that the technician had uncoupled the sink drain, allowing water to pour into cabinet and onto floor. He also wrapped the water line around the electrical cord for the garbage disposal, which we believe is a code violation. My husband called Kevin, explained the situation, and said that he'd put a stop payment on the check. Rather than apologize for his technician's behavior, Kevin belligerently said they were coming out to take the part back. Mind you, we will pay for the part but not for the service; and we are reporting the company to the Better Business Bureau.
Description of Work: Our KitchenAid dishwasher stopped working properly.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
2.0
$250
Mary Lee L.
10/2016
5.0
appliance repair
 + -1 more
Excellent work. Appeared when scheduled. Informative.
Description of Work: Clean refrigerator drain and replace drain tube.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cindi K.
08/2016
5.0
appliance repair
 + -1 more
We have a built in 48" Kitchenaide Refrigerator that is 24 years old. It was not cooling down on the food side or freezer side. Due to the age of the unit, I was concerned that it could not be repaired and we'd need to purchase a new unit which would have cost us $2,000 or more. The serviceman came to our home (his name is Steve). He went right to work. He recharged the unit with Freon, but was not convinced that would fix the problem. So he disassembled part of the freezer, taking off panels, and found out that the coils had a thick layer of frost over all the coils. Steve sprayed hot water over the coils until the frost was gone and he used a shop vac to capture the water, so there was no mess. He said the timer was faulty and needed to be replaced, but the refrigerator/freezer would work until then. He returned one week later and installed the timer. Steve was so friendly and knowledgable. I'd recommend Steve / Morrison's to everyone. Total cost of repair (both trips, parts, labor) = $130.33. Amazing ! ! !
Description of Work: Refrigerator was not cooling in the main part and freezer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130.33
Lee A.
05/2015
4.0
appliance repair
 + -1 more
The repairmen were polite, professional & punctual. Given the symptoms of the washer, it took a bit for them to figure out what the problem was. We liked that they tried the least expensive repairs first. We ultimately had to go with the more expensive fixes.Since we were hoping the least expensive fixes would work, the repairmen made 2-3 visits before the repairs were completed. We also really like that their service calls are guaranteed for 30 days. Unlike another company we contacted, they did not charge for two service calls for each appliance. They charged a nominal fee for the 2nd appliance. We would definetly hire them again.
Description of Work: They replaced the water valve on our washer. They also replaced the thermostat & the door gasket on our upright freezer.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Leona H.
10/2014
5.0
appliance repair
 + -1 more
The pump was clogged up. It took him 15 minutes to fix the problem. The tech showed my husband how to check the drainage so we can fix the problem ourselves next time.
Description of Work: They repaired my washing machine. It wouldn't drain the water.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Priscilla C.
10/2014
5.0
appliance repair
 + -1 more
This repair was on a 21 year old dryer and took more than one service call because of ordering parts. , All Morrison employees were punctual, efficient, professional, and personable. I didn't think great service like this existed anymore. I will go to Morrison's for any future appliance purchase. They are the best!!,
Description of Work: Repaired my clothes dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Jamie R.
05/2014
1.0
appliance repair
 + -1 more
The first repair (a rubber belt replacement) was not completed properly, which resulted in a slow leak and floor damage. In addition, a pump them went out due to clothes escaping between the belt and drum. (Note: I confirmed that the repair was not done properly because I had photos comparing the belt placement online versus how it was done by their serviceman.) When I showed them the photos, they agreed to redo the repair at their cost. Once week later, they completed the repair correctly. However, the repairman punctured 2 holes in the drum of my washer with his screwdriver just before he left. We are now in discussion with their insurance company.
Description of Work: Morrison's replaced several parts on my front loader washer.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$400
barb W.
05/2014
3.0
appliance repair
 + -1 more
The service was just okay. They had to come back twice and the guy was not very friendly and he had a bad attitude. The second repair has held up so far. We would potentially use them again but it would depend on the situation.
Description of Work: They had to come in and repair a part as our freezer stopped freezing. This was on a refrigerator freezer.
Rating Category
Rating out of 5
quality
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Adam R.
02/2014
5.0
appliance repair
 + -1 more
Hands down best service I have received in a long time from anyone. They have my business for life and I will highly recommend them to everyone. Thanks guys.
Description of Work: Replaced bearings on washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Carl L.
11/2013
5.0
appliance repair
 + -1 more
Found Kevin of Morrison Appliance to be an excellent and very knowledgeable service technician. Along with his assistant they were prompt, friendly and thorough in their work along with detailed explanations of the promlems encountered. Quickly evaluated needed repairs. Would definitely use again for any appliance repairs or replacements needed in the future.
Description of Work: Replaced refrigerator ice maker, Inspected built-in microwave for filter and exhaust problem. Recommended replacement filter and how to install.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$223
c G.
10/2013
5.0
appliance repair
 + -1 more
Kevin was great. He was really early but called to see if he could come then instead of waiting until appt time. He was efficient, professional and pleasant to deal with. The problem I had was explained to me in detail so I could understand. He even took my big old nosy dog in stride while he was working. Will call them again.
Description of Work: Reattached a tube that had come loose, cleared out the water and ice that was in the bottom of the freezer.Freezer is working fine again, 4 days later.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Rajesh K.
09/2013
5.0
appliance repair
 + -1 more
I was really impressed by this outstanding service provider. He first visited our house to look at the unit and do diagnostics then visited another day to fix the problem (because the chip needed was out of stock and need to be ordered). He was on time both the days. Professional display of skill sets and presentation. I am very confident that his fix is right and will work. (Of course he promised to fix, should things don't work again). Great job done. Thank you.
Description of Work: Replaced faulty Fridge microchip board.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Troyce S.
09/2013
5.0
appliance repair
 + -1 more
He came out on time(maybe even a few minutes early) and fixed my icemaker in less than 25 minutes. His name was Kevin and he was super nice. He said their was a thirty day warranty on the labor as well. I am just so pleased with the service and I can't believe I have been dealing with this icemaker for so long! Thank you so much fixing my icemaker and making my life just a little easier.
Description of Work: He repaired my icemaker.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Ron M.
09/2013
5.0
appliance repair
 + -1 more
Showed up slightly early. Very quick and professional. Very polite. Identified the solution to my problem very quickly. I will use them again and would refer them to anyone!
Description of Work: New ice maker and ice chute gasket
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Jon D.
08/2013
5.0
appliance repair
 + -1 more
Service man arrived on time, was well-prepared and equipped. Fixed it correctly and quickly.
Description of Work: Replaced flexible tube for water to dispenser.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
priscilla B.
06/2013
5.0
appliance repair
 + -1 more
We scheduled for them to come at 3pm and they arrived 30 minutes earlier, which would have been fine if we were at home. Luckily we had guests who opened the door for us. The guy was quick in trouble-shooting the problem, and we got it fixed immediately.
Description of Work: He changed the termostat of our electric dryer
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$140
Donna S.
04/2013
5.0
appliance repair
 + -1 more
The repair went well.The instructions made it possible. The same thing happened three years later. Again with their help I made the repair. Now when something seems wrong I go there first. They are always willing to discuss my complaint and suggest what might be the problem. I'll always go there first.
Description of Work: I explained my refrigerator's freezer problem - no water. I asked how and if I could fix it. They told me what needed to be done and sold me the part I needed. I went home and did the repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$25
John C.
03/2013
5.0
appliance repair
 + -1 more
Morrison's were great from start to finish.
Description of Work: Had an oven with a broiler element that didn't work, which means the oven wouldn't get up to temp at all. Morrison's were easy to deal with gave me an estimate over the phone and didn't charge me for the diagnostic visit (to make sure that it really was the broiler element). Caleb the gentleman who came both times, was fast, courteous and professional. I will definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
wendy R.
02/2013
5.0
appliance repair
 + -1 more
Rapid identification of problem and required no additional parts.
Description of Work: Freezer fan making loud noise.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Steven H.
02/2012
4.0
appliance sales
 + -1 more
They were nice and gave us a fair deal. They're installation was good. I would recommend them. They are small, hometown business and it's probably better than going to a big store.
Description of Work: We bought a new stove and microwave from them. They installed them for us.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Vicky S.
11/2011
5.0
appliance repair
 + -1 more
Repairman thoroughly explained to me what the problem was and showed me the damaged part. This is the second repair Morrison's has done on a large appliance in my house in the past 2 months. Both repairs were done efficiently and the appliances are working well. The prices charged for the parts and repairs were very reasonable. Because these repairs were done so well, I was able to continue to use these appliances instead of purchasing new ones. This fits with my philosophy of reduce, reuse, recycle. I will definitely use this company again.
Description of Work: My refrigerator stopped working 2 days prior to my leaving on vacation. I called Wednesday and they arrived on Thursday morning. The refrgierator was repaired in about an hour. The repairman replaced the computer element with a slightly used one for a drastically reduced price.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Sales and Installation,
Appliance Repair - Small
FAQ
MORRISON'S TV & APPLIANCES is currently rated 4.4 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
No, MORRISON'S TV & APPLIANCES does not offer free project estimates.
No, MORRISON'S TV & APPLIANCES does not offer eco-friendly accreditations.
No, MORRISON'S TV & APPLIANCES does not offer a senior discount.
Yes, MORRISON'S TV & APPLIANCES offers emergency services.
Yes, MORRISON'S TV & APPLIANCES offers warranties.
MORRISON'S TV & APPLIANCES offers the following services: Appliance Sales - Refrigerators, Ranges, Ovens, Washers, dryers, dishwashers, TVs, built-in microwaves and window air-conditioners. Appliance Repair Appliance Parts