Keller Heating & Air Conditioning Inc

They are excellent, courteous and trustworthy. They are responsive and the quality of their work is top notch. I would highly recommend them and I will use them again.

Very well. They came out and gave us an estimate and the new furnace was installed a week later. Everyone was very knowledgeable and nice. Very happy with the new furnace and the installation. I would definitely use Keller again.

I'd give them an A on everything. They installed our unit when we built our house. Over twenty years we've had them over several times to just kind of check on things and maybe repair something. I think our air conditioner froze up one time and they came in and fixed that. We had a leak, they fixed that. One of those things, we use them all the time.

Totally all A's! I've had lots of work done in my life time and several properties. They were responsive. They were very helpful and educational about products from the sales person to the service man. They've always been prompt, timely and they helped me save money with credit cards and rebates for taxes. I would give them straight A's all the way down line. I would highly recommend them to anyone in need of any kind of HVAC work- maintenance or anything.

Was on a Saturday night and the technician had to get someone to open the store to get the part he wanted. He went to get it and repaired the furnace even though it took until 11pm.

It went well. They have good price too. I always use them.

The two men who came to install the new HVAC system arrived at 7:45am and worked until after 6pm. They took away the old equipment after putting down a tarp to protect the flooring. The new Carrier HVAC system cost $6371 but came with a $200 Carrier rebate, and a $250 rebate from Vectren and a $250 rebate from Duke Energy. The office person filled out the rebate forms for me after I gave her the information she needed. That was a big help, plus we are suppose to get a $500 federal tax exemption because of the increased efficiency of this system. It's only been about 3 weeks since the work was done, but the AC is working great and we're very happy with how relatively quiet it is. No more booming on and off which is what the older unit did.

I was happy not to have to buy a new unit yet.

Two service men came. They were both extremely professional and courteous. I have a manufactured home and they told me Keller no longer services mobile/manufactured homes, but they could still clean it for me if I wanted. I felt terrible they traveled quite a distance, so I told them to go ahead. They did a great job cleaning, and they were able to fix a part that was going bad. They showed be a couple of things that may need taken care of when I do call a service man, and they answered other questions I had. If Keller Heating and A/C worked on my type home, I would most certainly use them again. These 2 service men are quite a credit to Keller.

We were in a pickle, new house, 7 months pregnant, 15 month old daughter at home and no A/C going into June! Keller provided prompt, upfront pricing for our home, including the removal of a defunct older system that was unnecessarily causing mold. Their staff was top notch from Doug, who did our estimate, to Shane and his crew who did the work, to the folks in the front office who helped us process payments and document serivces for our warranty requirements. Couldn't have asked for better treatment, and the work was done on time, on budget, and with care and concern for our home. I would recommend this company to anyone! They truly take pride in their work.

Everything went great , on time and professional

Great job, on time, accepted Angie' s coupon so excellent!!!

They were good. They were just prompt to come over. They fixed my water heater when it wasn't working like almost right away so that was really nice.

air unit was just out of warranty with a seriously defective condenser unit. Charlie Keller made arrangements for Carrier to warranty the defect and install new unit.

This is a few years ago, so my initial comments are off the list now. But it deserves to stay on because it shows the lack of integrity of the company owners. I had Keller come in to fix something in my heat pump/ heating system a few years back, in the basement. Apparently, there is a dehumidifier as a part of it, and there is a hose that drains condensate in the system and delivers it to the sump pump. This happened shortly before Thanksgiving. I returned from being away at Thanksgiving to a flood in my basement (where the heater etc are). Keller was called in. Keller couldn't figure out the problem. They said it was the sump pump. I called in Magna Dry. Magna Dry figured out that the Keller repair person had neglected to reconnect the condensate drain tube and put it back into the sump pump for safe water collection and removal. The Keller owner and his insurance company came, acknowledged the solution found by Magna Dry, and then refused to pay anything for the carpeting because they claimed "no damage was done". For that matter, they didn't even pay me back for all of the Magna Dry charges. I have never used nor recommended Keller after that. They have sloppy practices and they do not stand by their work or any damage that is done through that sloppiness.

It was terrible. They didn't fixed the a/c unit in a timely manner. I ended up not going with them because they delayed doing it. They kept not responding to my phone calls. They ended up quoting twice and it was 2 different quotes. One was 3200$ and the other one was 3600$. The price as fine.

I purchased an Angie's List Big Deal for this service and it was okay. Actually, they really did not do what I asked them to do and they changed it around and stuff. They said they would give me some discounts, but the service was average. They did come out right away. After they did the inspection I ended up purchasing an entire new systems because they suggested that it would be better if I get it replaced. I was expecting a whole new inside and outside system, but they only gave me a partially new one and I am not sure what they did. I ended up keeping the inside furnace, but replacing the outside A/C unit. It was a little confusing, but overall I am happy with it. I had them come again yesterday to address an issue with the air conditioner. I think they were a little overpriced, plus the workers were not as professional or conscientious I think. The company itself was fine.

We were very happy with Keller's service and will use them in the future. I have already recommended them to friends.

Keller Heating and Air Conditioning Inc were very good. First of all their price was in the middle but we went with a commercial unit. They also installed the furnace in this home so they could get a compatible unit. They were knowledgeable and I didn't feel like I was being over sold which was happening with some of their competitors. The installation was finished in a day. I had a little bit of trouble with excess humidity in the house like a thermostat so they sent one of their more techy guys out and he remedied that within an hour or two with no charge. They were attentive.

Went very well, had to disassemble to get it in correctly and had to make a special size pan for underneath the unit. It is a top of the line unit and has performed flawlessly.

The good thing is that the tech showed up on time. Unfortunately, the technician they sent over didn't seem very interested in trying to repair the unit. I later found out that it had a bad capacitor and a coolant leak, but he didn't look hard enough to figure that out. The tech gave very little information about the problem and basically just said it needed to be replaced. He said he could check on how much a new part would cost, but he seemed reluctant to do that. As he left he said they would call and e-mail me two quotes, one for the new part and labor, one for a new unit. I never heard anything back from them. I have since had a different tech from a different company come out and look at it. He explained everything clearly, checked out multiple issues and problems and convinced me that I needed a replacement. Yes, Keller already told me that, but they weren't willing to answer my questions, and they never got back to me so they lost my business.

Our air went out on Sunday night. I went to talk to Kellers on Mon. morning and a technician was there in a few hours. Problem was diagnosed and fixed within a half hour. Very happy

Went great. Found several issues that needed attention that would have cost us pretty big in the near future. Issues varied from non-industry standard instillation to faulty and bypassed safety mechanisms. The only bad part was that their findings, in addition to a traditional home inspection, resulted in the home purchase falling through. However, it protected our overall financial interest in a system that cost big money to install and even more to fix if done incorrectly.

I have used Keller Heating and Air Conditioning Inc for several years and they have installed 5 different furnaces for me plus they have maintained several properties and they are excellent and I am thrilled to know that several people thought the same of them.

Was relieved to find all was well although it's an old furnace. Tech arrived on time, was neat, and finished as expected. Took time to explain what he'd done and how some measurements were made.