The job was done well, and met all my expectations. J. R. Ellington Tree Experts has handled all my tree problems for maybe 20 years. Jeff has always been prompt, reliable, reasonably priced and easy to work with. He has an excellent crew that handles much of the work. But whenever a job has been particularly tricky, which includes extra risk to the tree man or to property, Jeff is always on site, usually doing the most dangerous work himself. We are pretty much political opposites, but that’s never interfered with our ability to work out a practical solution to every problem. I recommend him highly.
Description of Work: Tricky storm damage removal with large broken tree tops hanging and leaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William M.
02/2016
5.0
tree service
+ -1 more
unknown
Rating Category
Rating out of 5
Yes, I recommend this pro
Felicia T.
01/2016
5.0
tree service
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$300
Nola H.
10/2015
1.0
tree service
+ -1 more
unknown
Description of Work: They came when they said they would but overcharged me by hundreds and it took me about a year to get it resolved. Not good people to desl with
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$289
Randi R.
09/2015
5.0
tree service
+ -1 more
Great!
Description of Work: Trimmed three trees from a bucket truck under guidance of owner. Cleaned gutter and removed all debris. All workers spoke English. Owner showed up with another worker midway through the job. Very professional.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Uwe D.
04/2015
5.0
tree service
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan C.
03/2015
5.0
tree service
+ -1 more
It went fine. Work done on time and in a professional manner. They even hauled away a big limb that had come down in a storm.
Description of Work: Trimmed dead limbs from trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$199
Gwendolyn S.
02/2015
5.0
tree service
+ -1 more
unknown
Description of Work: It's been awhile ago so I don't remember the cost.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas S.
10/2014
1.0
tree service
+ -1 more
I wound up using another recommended provider from Angie's List as the tree was a potential hazard and was happy with the service we received from Hooten Tree Co.
Description of Work: Had contacted company through Angie's List to get an estimate on 10/1/14; their site offered the opportunity to leave a message through the Angie's List website. Heard back from them the same day, stating they would come by to do an estimate. I responded the same day that if it was at a time I could not be there to leave an estimate by the front door. On 10/4/14, I wrote again asking when they might be out. Never did hear back. History of my messages still on the website.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Response from JR Ellington Tree Experts
I don't usually just drive by and leave an eistamate for work without the customer being their so their is no confusion in work to be performed, once the wrong limb is trimmed or the wrong tree is removed it can not be replaced. Sorry but if a potential customer just wants a drive by and toss the eistamate in the mailbox kind of job, that is not my kind of customer I am looking for and they are put on the back burner. One day it would be great if Angies List would do a back ground check on all that are listed as service providers or those who have reviews on Angies List. Their are providers on here that don't keep their insurance after they make their down payment nor do they carry Workers compensation Insurance to protect the homeowners from liability, case in point...
Sally H.
10/2014
1.0
tree service
+ -1 more
Mr. Ellington did not show up at my house or call me. It has been 6 days now and no call from Ellington.
Description of Work: Jeff Ellington answered the phone promptly when I called to arrange an estimate. He said he had time later that day to come provide an estimate. I gave him my address, phone number, name and directions to my house. He said he knew where I lived. We set a time for him to arrive at my house.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Stephen T.
08/2014
5.0
tree service
+ -1 more
unknown
Description of Work: Trimmed and disposed of dead branches from a tree in my front yard. Work was fine and I was pleased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Jacqueline H.
07/2014
5.0
tree service
+ -1 more
The growth in a property line had gotten out of control before I bought my house, including two trees, one of which was infringing on my neighbors porch. Mr. Ellington set up a time after my initial call for an appointment to assess my request. He looked over the entire area that I ideally would like to have done. He broke down the area into several price estimates, then gave me a total estimate, along with payment options. He told me what I should keep and what should go so that the other trees could thrive. He even answered questions I had around my yard that had nothing to do with this job. He patiently waited while I tried to make a decision. Once I made the decision and set up a time, the foreman, Matt, promptly came with his crew, explained the work to be done, and explained more about what I could do on my own to keep the area under control. Mr. Ellington and his crew were very professional, and did a great job. After the job was complete there was no debris remaining. I will definitely call them again when/if I need tree/brush work done.
Description of Work: Cut an Elm Tree in my front yard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Kathleen S.
03/2014
4.0
tree service
+ -1 more
They were very quick to set up the appointment for us and the service was completed quickly. However, we didn't receive a bill for a couple of months after service. I repeatedly called in order to receive the bill and make payment.
Description of Work: Trimmed trees and bushes throughout the yard
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$1,400
Response from JR Ellington Tree Experts
Thank you for the chance to work for you, my crew loved your yard and house. Sorry to not bill you quick enough but in order to keep my prices the lowest, I do all of the billing myself, along with estimating, diagnosing of tree problems, scheduling of work orders, and yearly training for the most current methods to treat and save trees. Thanks again, Jeff Ellington
Margaret L.
09/2013
5.0
tree service
+ -1 more
i can't say enough positive things about J.R. Ellington Tree Experts.. They were prompt, courteous, took exceptional care or the yare and gardens around the tree so they would not be damaged during the tree removal. They worked out a solution for removing the tree that reduced overall cost of removal. They began and completed the job when they said they would. At the end of the job they took great care to replace anything that had been moved for the work to take place. They were just wonderful!!!
Description of Work: Removed huge dying tulip poplar tree from near house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3.5
Linda S.
03/2013
1.0
tree service
+ -1 more
not pleasant, in the end they did not charge us as we had to call someone else to come and help us deal with the now two damaged trees.
Description of Work: in the end he did not bill us. We had a large tree with a very large dead top. We were afraid it would come down and harm another close tree. so we wanted to spend the money to have it done carefully, not waiting for a storm. We set it up; they do the work while we are not there. We come home, never got a phone call. The ill tree is topped the tree next to --the one we wanted saved --was split down the middle, where they just dropped on the other tree on it.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from JR Ellington Tree Experts
Just got this review in summer of 2013, had no idea who it was, investigated address, spoke with a gentleman who answered door, I ask about work we had supposedly performed, house did not look familiar, resident explained about his tree work, that a tree limb had been broken, I do most all of our climbing, and I did not perform work. No copy of an estimate, work order or bill has been found to this date. Please remove this invalid comment. Thank You for your time.
A S.
10/2012
1.0
tree service
+ -1 more
Called Ellington Tree Service and left a message I'd like someone to call me to get an estimate to have a tree removed. Company did not call me back so I called again the following day. The company representative told me he would be out the next day to give me an estimate. This company did not show up nor have I heard from them (10 days later). I would avoid this company.
Description of Work: No service performed as they did not show up for the scheduled estimate nor called to inform me.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Alan B.
07/2011
1.0
tree service
+ -1 more
Would love to share that they actually showed up and did anything!
Description of Work: Don't know how companies make it on to Angie's list when they won't return phone calls or emails. For that matter, don't know how they stay in business.
Rating Category
Rating out of 5
responsiveness
1.0
Response from JR Ellington Tree Experts
I was out of the country for most of June and July of 2011. I fielded phone calls from my cell phone, with ( unexpected ) limited and sometimes no service in the countries I was traveling. The month of May we had the largest storm in 30 yrs of business to go thru one of our biggest service areas of Bloomington, In. We added 4 extra crews to help in the effort. I was answering and directing 50 to 150 calls a day, with limited equipment for only 6 crews (3 to 4 per crew). I try to call every customer, but unfortunately I missed calling everyone, and we did miss a few estimates that were scheduled. I am sorry
Ramon T.
06/2011
1.0
tree service
+ -1 more
Very bad. This contractor was a no show.
Description of Work: I contacted Mr. Ellington twice for removing a tree from my front yard. The first time he said he would come to my house to evaluate the job. He never did and did not call. The following day I visited his facility and called him again because he was not there. Again he said he would go to my house. Again he did not show up and did not call.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from JR Ellington Tree Experts
I was out of the country most of June and July, fielding and forwarding calls for our crews, cell service was in and out, sorry could not get to everyone during the worst storm in one of my largest markets, but the jobs we do do, I have nothing but A+ ratings
Teresa M.
05/2010
5.0
tree service
+ -1 more
They did a great job. The work was more detailed than a standard trim.
Description of Work: I used JR Ellington Tree Experts to take care of some tree branches that were growing over our roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Cynthia P.
11/2008
5.0
tree service
+ -1 more
I wasn't home for most of the time but they got the job done quick. They did a good job and my home owners insurance paid the bill. If I needed another emergency tree removal after hours I would call them again.
Description of Work: I called them on a Sunday morning when a giant tree limb broke through my roof and rain was on the way. A bunch of guys arrived with chain saws pretty quickly and got rid of the tree and tarped off the roof.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Tree Service,
Excavating
FAQ
JR Ellington Tree Experts is currently rated 4.2 overall out of 5.
Sunday: 12:00 AM - 11:30 PM
Monday: 12:00 AM - 11:30 PM
Tuesday: 12:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 12:00 AM - 11:30 PM
Friday: 12:00 AM - 11:30 PM
Saturday: 12:00 AM - 11:30 PM
JR Ellington Tree Experts accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, JR Ellington Tree Experts offers free project estimates.
Yes, JR Ellington Tree Experts offers eco-friendly accreditations.
No, JR Ellington Tree Experts does not offer a senior discount.
Yes, JR Ellington Tree Experts offers emergency services.
Yes, JR Ellington Tree Experts offers warranties.
JR Ellington Tree Experts offers the following services: Tree shaping, trimming, deadwooding,tree removals, stump removal, land and roadway clearing, 24hr. Emergency Storm Service.