Grimes Aquatech Pools & Spas

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At first went well; two people pleasantly serviced pool, efficiently. As time went on, they sent out different serviceperson. Seemed in a hurry--put pool bleach in hot tub, which took weeks for us to bring into balance. Offered to look at hot tub, which was leaking--gave contradictory advice: not worth fixing and then changed mind. All in all relationship went down hill. I don't know if I was just unlucky to hit this one serviceperson or whether it reflects a greater change and problem with company.

Rich Grimes came out and made the pool smaller - which is what I wanted. He went above and beyond during every phase of building my pool. His workers were great too. He's probably the best contractor I've ever hired. They open and close my pool each year. They have a sale on chemicals in April and they bring that over when they open my pool. They also sealed my cover this year. They were flexible with the landscape design too -- he really knows how to create backyard living!