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Geek Squad - Best Buy

Computer Repair, Stereo and Home Theater Systems, Camera Repair,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.45 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
0%
2
0%
1
40%


Rating CategoryRating out of 5
quality
3.4
value
2.8
professionalism
3.4
responsiveness
3.4
punctuality
3.4
Showing 1-5 of 5 reviews

Joanne M.
05/2013
5.0
computer repair
  + -1 more
The Geek Squad guy removed a virus. Was very professional, arrived on time. Provided some great suggestions on how to avoid and deal with computer viruses. Would very definitely use again.
Description of Work: Removed a virus from my computer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Don Hossler H.
09/2012
5.0
home theater design
  + -1 more
Went very well.
Description of Work: Installed new stereo receiver, wireless speakers, wireless system, and hard wired some speakers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Michelle M.
02/2012
1.0
camera repair
  + -1 more
I went in to take the card back the next day because I had a coupon for another location. When I did so I was told to hold on to my receipt to make sure you get the refund. I found this to be weird because I have returned plenty of things and never been told that. So I went on and I travel a lot so of course I lost the receipt. I had never received my refund so I went in to dispute it and they had no record of my refund and there was nothing they could do without the receipt. So I was out the $25. The year before that I had purchased a new printer with them. I purchased ink cartridges and everything with them. I went home and the cartridges did not fit. I took them back and they would not take them back because they were opened. I have had bad experiences with this company and i would not recommend using them.
Description of Work: I bought a brand new memory stick for my camera.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$25

William J.
11/2011
5.0
appliance repair
  + -1 more
We chose them mainly because we bought the refrigerator from Best Buy. They were very professional. They called in advance and let us know within two hours when they would be there. There was a delay in getting the parts, which forced them to cancel it once, but they arranged it quickly and rescheduled it at a time convenient to us. I would use their services again in the future if needed.
Description of Work: We had a refrigerator repaired by Best Buy of Bloomington. There was a mechanical damper that controlled the flow from the freezer to the refrigerator, which was not functioning and they replaced it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Ken F.
02/2011
1.0
computer repair
  + -1 more
The Geek Squad and Best Buy haven't been reliable. The Geek Squad never answers when we call them and it was a waste of money. Best Buy refused to take back the program they sold us and refused to give us store credit. We love our Apple computer, we just don't like the services that were provided by Best Buy and the Geek Squad.
Description of Work: We bought a very expensive computer from Best Buy and we paid the extra money for the Geek Squad to come out and help us whenever we need them. Best Buy also sold us a program that they told us would work on our new computer but it didn't work.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$350

    Contact information

    2721 E 3RD ST, Bloomington, IN 47401

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Stereo and Home Theater Systems,
    Camera Repair,
    Appliance Repair,
    TV Sales,
    Computer Sales,
    Appliance Sales and Installation,
    TV Repair,
    Auto Radio Service

    FAQ

    Geek Squad - Best Buy is currently rated 3.4 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    2721 E 3RD ST, Bloomington, IN 47401

    www.geeksquad.com/repair