Evergreen Home Improvement

After performing an inspection and telling me what needed to be done I was told that I would get a written estimate and work could be started. After many attempts to contact him and leaving several messages I gave up and found someone else. I would have appreciated knowing up front that he didn't have time to deal with my house!

I found Rick and his crew to be thorough, highly skilled and knowledgeable, and absolutely professional. They are a pleasure to work with! Rick assesses the situation, explains it and offers options, is responsive, and does the work on time and well. He bends over backwards to make sure everything is done to perfection and also goes beyond the call of duty to rearrange his work schedule, for instance, to help out when an inspection deadline is pending for a sale. HIs crew is efficient, capable, and make sure everything is completed in a clean and proper way. I have complete trust in Rick's judgement, and on all occasions found that the money was well spent. All along the way, I felt he was working FOR me, and sensitive to my issues and costs. He stands by his work, and is very proud of it - that makes a big difference in how he operates and attends to your needs. I'd recommend him wholeheartedly! He is the best in Bloomington!

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I had to switch from conventional to FHA financing at the very last minute in my home purchase, and FHA requires that stacked block piers have this cement applied. I was under a huge time crunch, as we found out about the foundation inspection less than a week prior to my closing. Rick's team was able to respond very quickly--in fact the day I called. I was so grateful! They took digital pictures to send to the inspector, as sometimes that eliminates the need for a reinspection, which could save o costs. That wasn't the situation in my case, but I did appreciate that they went to this measure. There are definitely cheaper places out there, but Rick's team was professional and responsive. I'd definitely hire them again.

Rick Pauly, Evergreen's owner, met with us after we had talked to the engineer, and outlined all that should be done to remedy the problems. He explained it all very clearly, presenting it as a "cafeteria" from which we could choose what would be done. We told him to do it all. Evergreen brought in a team of four or five men who did the first two steps last fall. They worked hard and kept in touch with us whenever there was a question about repair options. They cleaned up the site, and were always courteous and good-humored in their dealings with us. In the spring they came back and did the exterior grading; and late in the summer they poured the walkway. Rick Pauly or one of his sons oversaw all the steps of the project. It cost a lot, but it had to be done, and we felt we were treated fairly.

See above.

It took us calling and writing emails just to get him to come look at it. This was the second company in Bloomington where it took pulling to get them to come out. All we wanted was information and a quote. We wanted to know what was happening and get an idea about how much it was going to cost us. We also wanted someone we trusted. He had done some work in the neighborhood. He didn't even get back with us or give us a quote. Amazing that we would have trusted him, but he would n't even quote us. Must be very picky about who he wants to work with.

The job was finished several days ago and there happened to be a big storm the next day. Water was effectively moved away from dwelling and directed to storm drain, no water entered the crawl space, nor even the exterior crawl space access door and well. The analysis and design of work to be done was professional and provided a comprehensive solution. Once started the team was effective, efficient and worked quickly to get the job done. Would definitely recommend Evergreen to others. Pricing seemed competitive with other providers, but their solution was more comprehensive than other providers.

We went with Evergreen and Rick Pauly because we heard they were the best in town and we are glad we did. They were pricier than other places but the quality of work could not have been matched. You could eat off of our crawlspace, it is so perfect now. I know that our crawl is as protected as it can be. The work crew was very professional. They showed up on time and when they were done they picked up every single rock out of our grass. You could not have known that they were there (besides the work they did). Great attention to detail, which is what you want when you have someone doing this kind of work.

I spoke with Richard at Evergreen to schedule a time for an estimate on installing vinyl cap flashing and a flood light. When the time came for him to come over, though, nobody showed up. I gave him a call and he said that he was out all day due to an injury. I understand that these things happen, but was extremely disappointed that he did not pick up the phone to re-schedule the appointment. We did re-schedule a time after I called, though, and when he came over he was very knowledgeable, professional, and courteous. However, his final estimate on the work was pretty pricey. Between the no-show on the original appointment and the expensive estimate, we decided against Evergreen.