Response from Bloomington Seal Coating & Paving
It is unfortunate the opinions that you have expressed in this review and we offer our most heartfelt apologies. Of course, whether it be in the professional world or not, personalities will clash and not everyone will understand your character or your standpoint. That is to be expected. We did however notice you marked us on "punctuality" and "responsiveness." Per our notes, it appears you were the first customer to contact us via telephone on the morning of Monday March 31st, 2014. Dave returned your call that same day, made it out to your home to provide you a free estimate and per our records an estimate of work was completed and emailed over to your inbox upon his return to the office. You had your estimate in your email inbox at roughly 8:21 that evening. (It should also be noted your estimated totaled $6,500.00 not the $10,000.00 indicated by your review.) While we understand that we cannot and will not please everyone, that our personalities may not appease each individual we come in contact with, Dave along with the rest of the staff takes an incredible pride in the work that they provide our community. Honesty and reputable work is what we aim to provide and integrity is what we stand by. Again, we offer our sincere apologies that you were not pleased with the personalities associated by some, but it is with utmost respect that we ask that your reviews on certain points (punctuality, etc) be a true and honest portrayal of the services that were rendered to you that day by our company. Sincerely, Bloomington Seal Coating & Paving, inc