Arnold Asphalt

They done an incredible make over in a short time. We know you will be very satisfied with the end result if you choose to go with this company.

It has been four days now since Arnold Asphalt graded, repaired and paved my washed out gravel driveway. I have a driveway approximately 1/8 mile long with a large area in front of the garage for turn around space and parking. On top of that my drive is mostly downhill to the house and winds through the woods. Today I am one happy camper. I definitely made the right choice hiring John Arnold and his crew. They are not only hard working professionals but artists as well. John went out of his way to allay any concerns I had including checking out the location the night before paving to make sure all was set to go. John proved that his word is his bond. I also cannot say enough good things about the crew of helpers. They were hard working, obviously experienced, polite and diligent in their work. After a nine hour day plus travel time the last of the job was installed as good as the first.. As far as I am concerned, Arnold Asphalt is the only paver around.

I first contracted Arnold Asphalt in 2018 to revive my wore out drive way from neglect from previous owner. John Arnold utilized a high sand content product to fill in the imperefections. In 2021, I went back to John, because of the high quality job he did for me in 2018 and had him apply a maintenance seal on the drive way. John also made sure the sidewalk foot traffic was avoided on the driveway by roping off the area with string and pink plastic tails tied to the string. My Wife and I were pleased with the price / value of the service performed. Yes, I will contact John again when it is time for my next maintenance coating :)

John and his team provided a great result at a reasonable price They communicate very well, were responsive to our questions and were flexible with our project-related requests. John explained every aspect of the project well - which included installing a French drain to move water away from a low spot on the driveway and pre-surface repairs of significant cracks in the drive before resurfacing. John also explained how best to maintain our driveway in the years ahead. I highly recommend Arnold Asphalt for driveway paving and resurfacing.

Wonderful! Work was done in a very timely manner after contracting. Crew showed up when promised and did a beautiful job. Owner was on hand to supervise. He also answered all questions, before and after, immediately. He was very polite and professional, as are all his employees. And finished work looks great! Cost was very reasonable.

Great I have a long driveway and they did a fantastic job. I just love it a beautiful job they did.

Super nice guy. A legitimate crew working together. Did a very professional job. Results were better than imagined.

Arnold asphalt did a great job at a great price. They were more than willing to accommodate any unique request I had and it turned out very slick. Extremely satisfied, this is the only Asphalt company I will recommend from now on.

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John and his team did an amazing job! Their bid was half the price of another competitors, without sacrificing quality or safety. The driveway and turnaround look beautiful! The job was done in less than a day, so there was very little impact to our daily routine. I would absolutely recommend Arnold Asphalt for anyone's paving needs....thanks to John and his amazing team!

Arnold Asphalt was hired to do two layers of asphalt over my current gravel driveway. Water was a primary concern for me, and they handle that exceptionally well. Job looks fantastic. They executed on time and I can confidently recommend them. K. Fulford Bloomington, IN

John was excellent to deal with. He came out, set a date, all his guys showed up; roughly about 5, the excavation and installation were done within just a few hours. Was blown away. These guys are great, they know exactly what they are doing! I would definitely recommend them to anyone.

Beautiful! Fabulous job done exactly the way I wanted. Great team— professional and courteous.

Overall an excellent experience.

We set a date to have our driveway Serviced. Arnold was on the time exactly as he said they he would be. They did a great job. The price was the best pricing that I had found. John was very informative about pavement installs. I have seen other driveways done by the Arnold's and was one of the reason I chose to call him, and after meeting Mr. Arnold I chose to go with their services. When finished the job was exceptional and they cleaned up before they left. I can say with confidence, he gained my future business and I would recommend him to anyone.

On October 4th, 2012 my husband and I paid John Arnold $500 to apply 2 coats of sealant to our driveway. The first coat was completed and some of the second coat was applied. Due to the fact that the first coat on a section of the driveway on the north side of our house was not completely dry, Mr. Arnold told us that he would need to come back at a later date to apply the rest of the second coat. Unfortunately, I paid him in full before he left that day. When he didn't return by the end of October, I assumed it was because there hadn't been enough consecutive days of suitable weather for sealing. By mid-spring when weather was warming, we expected someone from Arnold Asphalt to call. Nothing happened. I called him mid-June about our unfinished driveway, my husband called him mid-August. Both times Mr. Arnold stated that he was busy and actually said he would not commit to a date to apply the remaining sealant. By late August, I decided to put something in writing. I wrote a letter reminding him of the situation, the timeline of events/our contacts, and set a deadline for him to call us to schedule a time to finally finish the job. I described my flexible daytime schedule and said that my husband and I were available in the evenings too (as at least twice I had witnessed two Arnold Asphalt employees working well past 6:00 on a driveway at a neighbor's house). There was no response. On Sept. 6, I called Mr. Arnold. He accused me of harassing him, told me he wouldn't be finishing the job, would send us a partial refund, and did not want to hear from me again. He did not complete the job he had been paid to do, he did not provide the partial refund he promised, and rather than fulfilling any of his promises or commitments, chose to become rude, abrasive, and uncooperative. We waited over a year from the original October date before suggesting that the next step should be to settle the dispute in a small claims court. He did not respond to this. I have certainly learned my lesson about paying in full before a job has been completed. It was our experience with this company that motivated us to join Angie's List and warn others.

Heavy rain storms caused some delay but this was in no way the fault of the provider. He and his crew did an excellent job and we are so very pleased. He returned our initial phone call quickly. He came to work when he said he would and he stayed with the job until complete, some days working long hours. We feel we have made a new friend. He has a wonderful personality. We will definitely use his service in the future when we have another area asphalted.

Mr Arnold came out to give us an estimate and suggested that we tear out part of our old driveway and replace with new. Other parts would be paved over. We liked the fact that the price was right and he wanted to tear out the old which others hadn't suggested. Work was done on a timely manner to begin with but when we finished the drive was rough and not very smooth. He explained that he was using larger stone in the paving and it would last longer but it was still awfully rough looking. He came back and sealed the new paving and ended up repaving part of the drive which we appreciated. On part of the job he used young kids (teenagers) and just wasn't very professional. He said he would come back to fix a couple concerns but never did. By the time we were finished, I didn't really care if he came back or not.

Friendly, pleasant, efficient, pleasing look at finish.

John Arnold seemed very knowledgeable and made a good case for why we should choose his company over the others in town. We hired him and felt good about the decision, until the work was performed. John was not at our house while the work was performed. Maybe he could have prevented the mistakes that were made. His workers did not clean our driveway first and were very sloppy around the edges. They sealed over dirt, leaves, sticks, mulch, and part of our lawn. Whatever was on the driveway before had been covered. I immediately called John up and had him come see it. He took responsibility for the edge where his workers had sealed over the dirt. I showed him where the asphalt was pealing off in the middle of the driveway. He said it looked like damage from a bike's kickstand, but not from any misapplication. John left, agreeing to patch the edges and the one peeling area. John then blew us off for the next month. He was a no-show, no-call four different times. Finally, I wrote him the following e-mail: ---------------------- This is becoming a weekly e-mail. During our initial conversation, you told me you would call me that week to set up a time to repair the edges of our driveway and patch the cracks. I never heard from you. You wrote me on 9/26 saying you'd be out some time that week. Again, no word from you. You wrote me again on 10/8 saying you'd take care of the problems that week. Now that week has passed. We've been patient, but the dates you tell me keep passing without any communication from you. When can we expect these repairs to be made? I don't want to sit down next Sunday and rewrite this same e-mail. ---------------------- He never responded to this e-mail, but did send someone out the next weekend. They patched to edge and small spot in the middle. It's been six months since Arnold Asphalt performed the initial sealing and our driveway is a disaster. The sealcoat is coming off of every part of our driveway. They did not stand by their service and we will now have to pay the price of having it redone.

The worst job ever! I called and complained and the owner told me to give some time so it would dry and look better. Less than one year later, a huge patch of the driveway came out leaving a big hole in my driveway and getting stuck on the car's tire. I was really upset so I called the owner and asked him to re-do the work. His reply was: "Are you out of your mind? Get off my phone!"