(812) 339-6163 SWAT Radon Mitigation Bloomington

Overall, I would give then a grade of a "C". System was installed, but lacking in attention to detail. 1) PVC Pipes were installed at angles (not perpendicular or horizontal). 2) Plastic bucket lid used as cover for hole in concrete. Seemed unprofessional... 3) RTV sealant used for everything...seems like a company that has been doing this for this long would have standard PVC trim pieces for their systems so that it would look more professional. 4) Extra unneeded holes drilled through brick wall, filled with RTV sealant... The only real plus is that the work was completed on-time and on-budget.

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The service we got was great and I would recommend the company. The contractor who did the work was very professional, experienced, and informative. I had been considering an additional collection point because of our complex foundation configuration; however, the contractor advised us to try just the two points (one in the laundry room and one in the crawl) to see how it went -- with no extra service charge if they needed to return to add another in the rec room. I am so glad we heeded his advice. The third collection point would have been more expensive for us, and it would have been an eyesore in our rec room. After the work, the radon level went down from an average of 7.0 -7.5 to an average of 0.5 in the rec room, and the space still looks great. We are quite satisfied. I will add a small caution about the company's' processes, though. When we initially called to inquire about the service, we found that the company doesn't come to homes to give estimates. In the initial call, a prospective customer talks to a central sales person who estimates the cost based on the customer's description of the house and the situation. Then, they email an appointment confirmation and proposal describing the work. On the appointed day, the contractor arrives to do the work. This way of doing business does reduce the overall cost to the customer, I am sure. However, in our case part of the total work we had done was to encapsulate the crawl space -- and the information that I got from the sales rep about what that service would entail was inaccurate. Thus, I contracted with another company to do the encapsulation. When the SWAT service person came and found the crawl space already encapsulated, he said that SWAT would have done the same job. It all turned out well, and we were happy with both companies, but the early communication with SWAT was awkward.

They did a great job. They were done in a half day. They offer a lifetime guarantee -- if I have a problem in the future, they'll come back and fix it.

SWAT installed a radon mitigation system in our house as we are selling it and the buyers requested this after inspection. I had trouble getting in touch with other companies to provide the service and the other bids I had were much higher. SWAT answered their phone right away, gave me a quote on the phone (which was the exact amount I was charged) and scheduled to come out at my earliest convenience. The technician called when he was about half an hour away to let me know he would be there soon. He was courteous the whole time he was there. The only downside was that the installation took a long time, but that seems to be because of the dirt under our foundation that was difficult to dig through. They spent all day working on installing the system at no extra charge for the added hours. Also, I should note the price we paid included installation of the system and laying plastic sheeting over about 200 square feet of dirt crawl space. In my quote they said they would beat any competitors quote and with the great service we received, I would highly recommend this company to anyone needing to put in a radon mitigation system.

It went very well.