William J Ciriello Plumbing Co Inc

Ciriello took care of what needed to be done

10 year old hot water heater developed a leak overnight and Ciriello's responded quickly and were to the house withing a couple of hours. My girlfriend had to coordinate everything and they were very friendly and professional with her. No ridiculous up-charges or anything like that. I should get another approx. 10 years of service from my new hot water heater and Ciriello's installed a drip tray with a drain tube so any future pinhole leaks won't result in a wet laundry room floor (my previous plumber/builder did not do that.) Thanks again. UPDATE: Ciriello's had to come out two more times because we got a lemon of a hot water heater. It kept losing its pilot light. The responded quickly to each call and replaced the control unit the first time and the control unit and burner assembly the second time. The burner assembly must have been at fault because it's worked perfectly ever since.

Unbelievably badly! After 2 and half hours of fooling around under the sink, the plumber told me that it wasn't possible to install the disposal in this particular sink because it was lower than the previous sink which was un true. He was unable to diagnose why suddenly there is no hot water. He then said there were two options: either connect the water line without the disposal or cut in the back of the cabinet and go down into the crawl space to lower the drain. He did go to the crawl space and at that point he said it can't be done. I thought at that point it would be better to at least have running cold water than nothing. It took him forever maybe another two hours to install pvc pipe. He kept taking pictures underneath the sink and going out to the truck - presumably to consult with an actual plumber or research DIY Network or eHow. He did connect the water line - sort of. However there is no hot water. He didn't know what the problem was. It was probably the stop that need to be replaced. After an hour a leak started under the sink. I called the after hours service which they did respond quickly. A second plumber was dispatched and he was incredulous that plumber No.1 had made made such gross error. He asked me about the disposal problem first and he brought in the disposal from the truck and he told me it will fit (exactly same disposal I had purchased). He did investigate what the problem was and determined it was the stop (a type of rubber washer which will break down with time). Took him half an hour, he also rechecked some of the line which was causing some of the leak. As of saturday if you turn on the water at high volume it still leaks.

We awoke early one morning to find our water heater in the garage burst and water covering the entire garage floor and leaving a layer of ice 2 inches thick on our drive way and on our street. It was a below zero day. I called Ciriello Plumbing and they came to our house within an hour. The plumber worked removing the old heater and when that was done another man delivered the new heater and they installed it and took away the old heater. We did not get any other estimates as their price seemed alright. So far, all has gone well with the new heater and we were very happy with their service and we would call them again.

Ciriello Plumbing, as always, went above and beyond to take care of our needs! We discovered on a Sunday that our old water heater was leaking. We called the emergency line, and the technicians were to our house with a replacement water heater within an hour. When the technicians left, you could not even tell that they had been here! We are always impressed by the professionalism, prompt arrival, efficiency, cleanliness and accuracy of the Ciriello technicians, and this visit was no different. Thank you Ciriello Plumbing! You are top notch!

I sent an email early Monday morning and received an email back right away, and a phone call later. We set an approximate time for Thursday and was told I would be called when the serviceman was on his way. I was called at the preset time and Blake arrived right on time and did a great job. He first snaked from the garage drain but not dice. He then ran the snake from the utility sink drain in the utility room after taking the trap apart. Voila! He got the line cleared and we ran a hose full blast down the garage drain as well as a machine wash and the line was clear. The price was what I expected after reading other reviews on Angie's list... which helped to know what we might expect. Blake did a nice job, was very polite, and a lot more patient than I would have been! Plumbing problems aren't fun so its nice to have a reliable and professional company ready to take on the task.

Not only did they not repair the original leak, but, they also caused additional damaged to my house and garage because they left with a leak in the water heater. I called them back up and asked that they remove the $85 charge. I had to complain to my charge card company to remove the charge. I also had to hire someone else to fix it. To add insult to injury, they started stalking me. They drove around my cul-de-sac for a period of one week- 10 days. The truck would go really slowly by my house. Not only did I see this truck, but so did my neighbors

The plumber arrived on time and was able to totally fix my bathroom . Top quality in every way . Thanks

I like them. I like their quality of work, their promptness and professionalism. They know what they are doing. They are very coordinated. The van is stocked when they come out. They have the answer for any plumbing thing and they will fix it right.

He located the leak, dug it up, repaired it and filled the hole back in all in the matter of a couple hours. He explained everything he was doing and answered my questions. All for a very reasonable price. I would definitely recommend these guys.

One supervisor got here things went much better but it took over 4 to 5 hours to get it resolved

Provider was contacted and gave a quote over the phone for the work An appointment was set and met . Work was professions and Patrick was nice and professional Took away old sink and disposed it for us We would use this provider again in the future

I have not been able to reattach the hose to the front spigot again. It was taken off by landscape people who were putting down mulch. The back spigot is working but both spigots are spraying water everywhere whenever they are turned on. It seemed to me he could have checked the hoses more closely to be sure they were working properly, replaced washers or something to prevent the constant spray from where the hose is attached that I now experience. I get a shower each time I use the hoses. The charge was $100 for turning on a faucet which had not worked for me at one place and attaching a hose that still does not work properly at another. All this was done in a condescending manner.

Technician called prior to arriving and arrived on time. Called to provide information on issues that we wanted addressed. One issue really is not a problem and the other is a large investment of time and money. He provided an estimate and we are reviewing. We really appreciated the technician's advice on how to address issues

We thought we were looking at a major repair. However, the plumber was able to fix the issue with ease and very quickly! Ciriello Plumbing responds quickly. They're thorough, professional and reliable. Don't hesitate to make them your first call when you need a plumber!

Their guys showed up around 8am and starting cutting into the foundation to access the new line. They directional bored a new line in from the street and had the project done by dinner time. Overall, they were very friendly, courteous, and knowledgeable. At one point of the guys accidentally got some mud on the carpet because the yard was very wet and it soaked through his boot coverup. As soon as he noticed it, he stopped what he was doing, cleaned the carpet and made sure it didn't happen again. Great service.

I contacted Ciriello Plumbing the morning of the 5th and a representative was promised and arrived that afternoon. Ciriello's do good work.

Getting the broken end of the pipe out of the connector was difficult. Don accomplished this without cutting into the wall. A less talented plumber may have gone that route. It would have been more expensive for sure.

I had a frozen pipe during the harsh winter and called my go to plumber, they were busy and recommended Ciriello. I called them and they said they could be out by early afternoon. Jake showed up on time, was respectful to keep my home clean and worked to fix the problem. They honored their angie's list discount. And we checked the water softener to make sure there wasn't a small leak inside the wall which there wasn't and so our pipe was thawed prior to it rupturing. I've already scheduled another visit with them for an unrelated issue.

One of their plumbers, Andy, came out to the house to change a kitchen sink, drain strainer/baskets, and faucet. We purchased a new double sink, faucets, and 2 drain strainer/baskets, but he determined that we didn't need the new sink and that we could take it back to the store (savings for us)! He was on time, nice, professional, and very knowledgeable. He answered questions about other plumbing issues as well. We have found a new plumber and will definitely be using Ciriello for all of our plumbing needs from now on. We will always ask for Andy as he seems to be an A-1 plumber.

Andy did a great job even made friends with my dog. He explained everything and presented all my options, very pleased with results.

Also referred me to someone who could replace the drywall which had to be cut to run the lines thru the wall.

We used this plumber for one of the properties we manage. They were very friendly, fast, and good pricing. They cleaned up after themselves. The office personnel identified who would be coming to do the job. The office was very professional when we called to set up the appointment.

I noticed a damp, rusty spot on the 29 year-old galvanized pipe in the basement where the PVC pipe from the pump connects to the house plumbing system. Also, a service valve was dripping there. I selected William J Circiello Plumbing based on Angies List Reviews and locality. I initiated the call through the Angies List site and included pictures. They called to schedule, and acknowledged the pictures saying they would have the service man review them before coming out. Andy arrived a few days later as planned, and had everything needed to complete the job. He was clean, courteous, and professional. He made suggestions to improve the set-up, replaced the galvanized pipe with brass, replaced the shut-off valve, gauge, pressure switch, and added a new valve to make it easier to drain the plumbing system (handy when the pressure tank needs to be replaced). Everything worked perfectly the first time. Andy was informative and gave me other plumbing related suggestions for our house (I had the sump pit level set too high). I was completely satisfied. One trip / 3.5 Hours Labor / Parts = $518 I'd do it again. I intended to attach pictures to this review, but I do not see a way to do it at this point.

We've recommended William J Ciriello Plumbing to many of our friends and family and used them many times. They are just amazing, I highly recommend them.