William J Ciriello Plumbing Co Inc

It went very well. The tech was there on time. The line of communication from Ciriello's was great. The work was done quickly, with little if any mess. Thanks

Andy did a great job explaining the issue, how the pipe works and quickly fixing it. He was very friendly, professional and willing to share knowledge so I understood everything.

I haven't had them do the job yet but I'm going to this spring. I really liked the guy that came out and gave me the estimate but I can't give a quality for the work. I have them out before though.

I would never recommend Ciriello. When the man who gave the estimate (I think it was Bill, the owner) came to our house, he didn't say hello or introduce himself or anything. Instead, the first thing he said in a kind of rude tone was, "Your house is the nicest in the neighborhood." I didn't know what he meant by this as our house is similar to many in the area, and didn't know whether to take it as a compliment or insult. His tone made it seem more like an insult and it felt like he was putting down my neighborhood. Then, although he spoke with my husband on the phone the prior afternoon, he said he didn't have nearly enough information for our job. We were just asking for existing faucet trim, toilets, and counter tops to be replaced with standard other faucet trim (from the same manufacturer), toilets, sinks, and counter tops, and that's what my husband had told him on the phone, so it wasn't that complex. My husband said Bill had acted like he didn't want to talk with him anyway. When I showed him the existing faux marble top/sink and told him we wanted to replace it with a laminate top and drop-in sink (which I had sitting there), he looked at me like I was crazy and said incredulously, "You're not going to try to put that [drop-in] sink in there?!" and pointed to the faux marble top. Of course not--I know better than that and I know what to do with a drop-in sink. That he would think that I would be so stupid irritated me. When I told him we wanted Gerber Power Assist toilets, he looked at me like I was an idiot and said in the same condescending tone, "You do realize those are loud." We had these toilets for seven years in all three bathrooms of our prior house, so I was quite familiar with them and told him that. I already didn't feel comfortable around him because of his condescending manner, but the worst thing he said to me was when leaving. I asked him if he had any more questions for me, thinking he might like to know when we'd like the job done, when/where we were going to get the counter tops, or anything else. He looked at me like I was an idiot and said, "I've been doing this type of work for xx years. I don't have any questions for you." That clinched it for me--this company will never, ever do work for me. I may not know enough about plumbing to do it myself, but I'm not an idiot either, and it was clear this guy thought I was. I will never give my money to anyone who treats my husband or me in a condescending manner because we are not experts in his or her field. If we were, why would we have contacted him? The company that did do the job for us was great and was not at all condescending.

My water bill was high so I suspected a leak in the crawlspace. I previously had a leak in the crawlspace that had damaged floors so I wanted to make sure this wasn't happening again. I called Ciriello Plumbing on Monday and Jeff came over on Tuesday to check for leaks. He checked the water meter and the dial was moving even though I had turned off everything in the house. After checking for leaks in the crawlspace and finding none, he checked the bathrooms and found 2 toilets that were running. The newer toilet needed a flapper replaced and the older toilet dated 1971 needed to be replaced since replacement parts are difficult to find. Jeff replaced the flapper and ordered the new toilet. Mike came by on Thursday and installed the toilet. I also had Mike check for leaks under the house and none of the pipes were leaking. I was so relieved that both plumbers confirmed the crawlspace did not have any leaks. Both plumbers were great and I highly recommend Ciriello Plumbing.

I called for a appointment on Monday morning. Blake arrived early Monday afternoon. He worked diligently at cleaning my grease filled kitchen drain. It took three tries with the drain cleaning snake but Blake persevered and got the job done. He cleaned up well before he left and I was very pleased with the results. I may have my drain power washed in the future because our home is older and Blake suspects there may be a dip in the line that collects grease easily. I'll be calling Ciriello again to take care of that problem.

I have used them for about 15 years.

They have always been super, prompt, and reliable.

Jake the technician was very friendly and professional. He did an outstanding job explaining everything and answering my questions. The office staff were polite and easy to deal with. Got same day service with a three-hour window and a 20 minute call ahead. Priced reasonably and did what needed to be done. Highly recommend!

I had a leaky kitchen sink and needed some old pipes and drain kit replaced. Ciriello was able to come out very quickly to get it fixed. The serviceman was extremely nice and professional. He did a great job fixing everything and the price was great. I would highly recommend Ciriello for any plumbing needs.

Our sewer lateral became plugged so i called Ciriello Plumbing and they were apologetic, but said they were booked for the next 3 days. Given the urgency, I called a different plumber ( A rated also) instead. They spent 2 hours trying to clear it with a rental auger, and couldn't clear the clog. They told me the pipe was broken and said it would be $1500 to $4000 bucks to dig it up and fix it. I called Ciriello back, explained the situation, and they squeezed me in the schedule the next day. They were way more professional and had all the right tools - Their own auger, waterjet and a camera. Their plumber, Blake, was able to diagnose the issue pretty quickly as roots, ran the waterjet, and used the camera to show me exactly what was going on. Blake was very thorough, and did about 3 passes of the camera and then the waterjet to make sure he had cleared as much as he could. Bottom line.... I was very impressed and wold recommend these guys to anyone.

We had our downstairs shower and toilet backing water up into our bathroom floor and garage and they were able to come out right away run a snake and tell is what the issue was. Unfortunately our sewer line had collapsed and they ended up getting their camera bit stuck in the line. They worked with us to get it repaired as quickly and as cheaply as possible. Don't get me wrong this was still an expensive repair but considering they had a dig out a portion of our yard and driveway we thought the price was acceptable and we had a working bathroom in no time!!

He was on time and work was professionally done. The charge seemed much higher than anticipated and I should have received more quotes when shopping for service.

I had received a previous quote from another plumbing service for $283 installation, but he couldn't reach a dealer that day to get a price on the faucet. That same day I found the faucet on Amazon and used Ciriello Plumbing in Beech Grove, IN for install at only $148. The service was perfect. The gentleman (do not know his name) was clean, efficient, friendly, informative, and got the job done. Before he left he reminded me that if I had a problem to call; there was a warranty on their services

I contacted them through Angie's List on Monday evening. I got a call back from them on Tuesday morning and we set an appointment for Wednesday morning. I got a call from them early Wednesday morning that Mike was on his way. He arrived promptly. I had several minor issues for him to check and he checked and fixed those first. then he took out the old toilet and replaced it with a new one that I had purchased from Menards. Everything only took about an hour and a half. Mike was clean, courteous, friendly, and professional. I would definitely use them again.

We bought our home one year ago and retained the washer and dryer from the previous owner. Since shortly after buying the home, we noticed a foul odor coming from the laundry room when we washed clothes. We used multiple products to eradicate the odor, but none of them worked. We then called Ciriello Plumbing to figure out the problem. The technician immediately identified the problem. He found lots of caked on residue from laundry soap and fabric softener coating our discharge line, leaving the bad odor behind. He thoroughly cleaned out the line and put my laundry room back together perfectly! The technician was efficient, very knowledgeable, and extremely helpful. My home no longer smells badly when I do laundry! Thank you Ciriello Plumbing!

Jake installed a NUVO H2O water purification system for us. In the garage he also replaced the main shut off valve. He also repaired the flushing mechanism in our half bath. He suggested replacing our kitchen faucet which was hard to shut off completely. We purchased a new faucet and he came back the next day to install it. Installing the water purification system caused Rust deposits to collect in our main bathroom faucet. He removed that for us. He also replaced the flushing mechanism in this bath as well. Jake returned a few days later because both toilets were continuing to run at random times. There was no charge for the return visits. We are very pleased with our salt free citrus base water treatment system and new faucet and quiet toilets.

I have to have this done about once a year in the spring. Due to busy work schedule I did not use root kill or have roots snaked out. My sewer backed up. When this happens the washing machine backs up in the master bath tub. I called Cirello and they called me back in a timely manner and scheduled me for Thursday afternoon 8-13-15. She called me at 1210 to see if I still needed them. I said yes and left work to meet the plummer. It took me about 25 minutes to get home and he pulled in front of my house at about the same time I arrive. He took his equipment and started cleaning out the main. I was in the house finishing up some work. Came out to see what was wrong because it was taking a long time. I am accustomed to being asked to fill my washer and let it drain so the person who snaked the drain can see if it is clear. When he didn't knock on my door, I was concerned that something else was wrong. He said, that it was OK and that he had gotten some roots out but kept doing it to make sure it was clear. I asked if he wanted me to fill my washer he said no, he ran water through it using his equipment. It still took another 20 minutes for him to tell me he was done. He gave me the bill at about 20 to 4. It was for $381 and change. I was quite surprised by the bill and the amount of time it took him to remove a few roots. The bill was almost double what I am use to paying. He billed me from 2-4 so I asked why the extra time and he said they charge for travel time. I have had this done several times and have never been charged for travel time. He said "It is hard to compete with the big guys" which I took to mean that they look for ways to bill extra hours. Kind of like an attoney does I supose. I spoke to the owner the next morning or should I say argued with her about the cost and amount of time it took. She claims their equipment is better and that the root should not come back as soon as they would with another vendor. I explained that I have not had problems with other vendors not doing the job properly and in fact they stick around to check to see that the drains from the house to the main are clear which her guy did not do. And they only warranty for 6 mos. so that is clearly not longer than any other plummer. She claimed that other plummers charge travel time but they call it something else. In other words they don't disclose. And I reminded her that the most I have paid for a drain cleaing is $185. I believe in people getting paid a fair wage for the work they do but this was a very high price for a VERY EASY drain clean. She also claimed that other vendors wouldn't do the drain clean, they would just tell me my pipes are shot and need to be replaced. I told her the vendor I hired last year (who's name I unfortunately fogot) put a camera through my sewer main before he left the last time and told me my pipes look like they are in good shape so I still am not buying the "we are much better than everyone else so can double our fees". She finally asked me what she needed to do to make me happy and I asked her to refund me $181.00. Which means I still paid more than I normally do but the extra $15 should certainly cover mileage. She agreed and refunded $181.00. I do not believe I will use this vendor again. And I think she should disclose the approximate cost of services and let people know they start charging before they even dispatch a plummer.

I called one day, and they were there the next. I would recommend them to anyone that would ask. I would definitely use them again/anytime. I had a plumber previously but he was busy, so he recommended me to this company, and I was not disappointed!

They have been very wonderful to us. They had to reset the toilet and they broke a tile and repaired them at no cost. We have also used them for heaters and other plumbing issues and we are pleased with them. They were outstandingly cheap. Their quality of work work very good.

Andy was the plumber that performed the work. I thought he did a fantastic job-professional, courteous and knowledgeable. I will call William J Ciriello Plumbing Co Inc for any future plumbing needs! A+

He seems to have done the job. However, I thought it was much too high a price for the time and effort he spent here.

Jake arrived between the appointed hours of 12:00 - 3:00 and set to cleaning the drain behind the clothes washer downstairs in the basement. He started out with a shorter drain opener and finally had to bring in a longer one in order to clean out the sludge and tree roots. I have used the washer several times since and it is now draining fine.

They did a really nice job. We have been customers with them for a couple of years now. They have been very responsive and have done a good job for us.

I use them a couple times of year for the past three years. They are reliable at showing up on time. Their rates are fair and their work is of good quality. Overall, they do a great job.