William J Ciriello Plumbing Co Inc

I called Ciriello to get an estimate on two continuously running toilets, a leaky faucet on the tub, and a leaky spigot. The lady I spoke with on the phone was very courteous and said they could come out the same day. They arrived after a couple of hours, giving me a warning call. Technician was very professional and looked at each item. He told me the leaky tub could be a huge problem and, since we were considering remodeling in the near future, recommended that it not be fixed. He gave me a price of $687 to rebuild (inside of the tank) the two toilets and replace a spigot. This seemed quite expensive to me, so I asked him only to fix one toilet that was the worst. It was $224. He got to work and did the job. So far it is working fine and I'm satisfied with the workmanship. I asked to use the Angie's List $69 coupon, but was told that the coupon was only valid if I didn't have any work done. I don't really understand the logic of giving a coupon to a non-customer while not giving a deal to the customer that is paying you. My overall rating was a reflection of the high price. Maybe I'm out of the loop, but almost $700 to fix two toilets and a spigot seemed crazy high. When my mother called this week to get a reference on a problem she was having, I recommended that she use a different company.

The company called on the day that was scheduled to let us know Patrick was on his way around noon. He arrived and started working through the day to after 5 PM. Patrick did a great job and was very professional in his work. We feel Ciriello Plumbing is a good company and would use them again for a quality job.

I called in the evening and they returned my call promptly the following morning. Technician arrived later the same morning. Unfortunately, the washer was reinstalled without insulation blanket. I was disappointing to have been charged $100 per hour for travel time to first arrive when the website states "No Travel Charges".

Don arrived on time, in uniform and was very professional. It took him only about 15 min to take the shower head off and replace both the hot and cold stems on my vanity sink. At my request he showed me how to do it myself next time. The rest of the time was spent on my toilet flusher My toilet had been worked on at least 3 other times by Grays plumbing ( they did the original installation of this toilet in my new house in 2005) Each time it started slipping again in a week or so. Don decided after considerable time spent looking at it, that the remedy is to order another handle and return to replace it . He estimated that that trip will be approximately $125.00 . I agreed because I know that nothing else has worked for any length of time and I suspect that this is what should have been done by Grays the first time they came out to repair. The cost for 2 Delta stems and 1pr. of seats/springs to repair the vanity sink was $33.00 and the labor was $150.00 . I felt the work was good but the price seems high for the actual work done which is the only reason I gave the overall rating of B instead of A.

I had this SAME tub drain serviced on 4/12/10 by Hope Plumbing (after checking Angie's List) and the cost was $239.00 - and now 5 mos. need to call another (hopefully better/less expensive) plumber. Let's hope the work Ciriello did keeps the water draining, and if by some chance it doesn't, I will still call them back because they were less expensive than Hope Plumbing and cleared the drain in Both directions.

Mr.ciciello came over friday night and looked at our problem and gave us a estimate of the cost.his men mike and clayton arrived on tuesday as planned and did everything the way a professional business should.great job .ty to all

Don arrived on time and flushed the toilet numerous times. After several minutes, he determined that the fill valve on the high efficiency toilet needed to be changed. Put new one in, adjusted temp valve in shower, and everything is fixed! Best plumber experience we've had.

He was quite neat and we thought the price was quite reasonable. He was at it for two hours.

It was excellent. He was very professional and a very nice guy.

When we told them that the estimate sounded rather steep for burying a length of plastic pipe to the ditch in front, they sent an estimator out to look at our situation. He spent about an hour measuring, examining the pump locations, and explaining why our current setup (which uses inappropriate materials, is a shallow angle for drainage, and also has downspouts emptying into it) has problems. The estimator sent us a revised estimate, which is still beyond our current budget, but we appreciate the time they took and the information they gave us. When we're able to afford it, we'll give Cierello a call and have them fix this problem.

He was wonderful. He was very professional and personable. He did not try to take me. He wanted to know what the problem was and he said he thought he could fix it. He out jammed it, cleaned it out and left. I was very, very pleased.

Clayton arrived at 10:45 a.m. and worked continuously until he left at 4:15 p.m. He was courteous and efficient. He was careful to put shoe covers on when walking in the house. After making the necessary repairs, he came into the house and ran water in the kitchen and bathroom. He went back under the house to check, and came back into the house to check again and again - very thorough. He cleaned out the drain under the kitchen sink, and went back under the house to check. He retaped the insulation when the work was complete (we were told this retaping is extremely important to keep animals out). Clayton cleaned up after himself both inside and outside. For the first time since we bought this home (March 1994) the toilet flushes cleanly and the kitchen sink does not drain into the shower. After Clayton's diagnosis, we received a written quote of the work to be done and the cost. The final bill was the same as this quote. We have found a plumber we can count on!

Office responded promptly to initial request for information. All office personnel have been polite and efficient. They followed up with insurance company to make certain faxed liability info received in time. Office called on Friday to ask if it was OK for technician to come earlier than originally scheduled (this is a good thing). Clayton was prompt, polite, thorough and careful (donning shoe covers when inside our home and disposable clothes covers when going under the home). He was patient and clear in explaining the problem he found, and cleaned up after he was done. We now have hope that our ongoing problem will be taken care of, once and for all. We were originally told the diagnostic fee was $69, so the $222 charge was more than we expected. But, it wouldn't surprise us if Clayton didn't do more than the usual diagnosis procedure.

Great. The technician had footies to spare our carpet from stains. He also determined our lines just needed to be fastened a bit better in the crawlspace instead of repair (they were noisy when we ran the dishwasher.)

They were very good. They were professional. They got the job done in a timely manner.

They were wonderful. They were prompt, courteous, clean, they did the work well, and they were accurate with their estimate.

They were responsive and came right away. He was clean, efficient and offered a fair price. The employee was friendly and we were satisfied.

They did a fabulous job. I had used another plumbing company before. They were in the process of fixing my water softener leak. They had to get into the well of my yard. They had to turn on and off the water main. They told me that they had fixed the leak. An hour after they left, the leak still persisted. So, they came back and fixed the leak for the second time. Later, I had some other people doing other work in my house. The gentleman noticed that there was water running into the street from my yard. So, I called the previous company back again. I told them that they had forgotten to turn off the water in the yard. However, they still insisted on me paying the service call charge of $80 along with the $200 to pump out the water main. I refused to pay them and decided to call another plumber. So, I called Ciriello Plumbing. They were very nice. They charged me only the service call of $60. The person fixed the water main and he also looked at leaky toilet that I had. He said that it was a simple procedure to fix the water main. He showed me the procedure. He told me that I shouldn't be charged $200 for that work. The price was fair too. I am very happy with this company. I will use them again in the future.

Very professional, work done well and right. He did take his time and inspect the problems and especially the well pump. The cost was reasonable and we are happy with the result. We now have great smelling water and no debris and our well pump works so much better after being recharged, psi changed and a new pressure switch. Mr. Ciriello is a very knowledgeable person and an excellent person to evaluate any problems you may have with your plumbing. All of the staff are well trained and really know their job.

They had to come out and tighten the toilet (was seeping slightly) and redo the faucets, but they were prompt and cheerful about doing this and all is fine.

The drains run fine, but I got the usual story. . . They don't snake the drains because the pipes are old. They plunger, unless you sign to allow them to snake and pay for any possible damage to the pipes. (understandable) I was also told to use a bacteria or enzyme cleaner every month. I've been told this before with an older house. Guess there is no easy or permanent solution.

They came out and took care of the problem. They had to come out a second time for a totally separate issue. I was happy that they promptly came back out to rectify the problem. They were very nice and knowledgeable. I would recommend them. They are generally on time and prompt.

I've gotten plumbers off of Angie's List and they've been okay, I mean, there's nothing I can do. They are very prompt and they?ll come when they say they?ll come. They guys from Ciriello Plumbing give good advice like what should be done the next time something happens. I don't remember what the pricing was but it did not seem excessive. I did not know what to expect so I did not know if it was high or low but I would use them in the future if needed.

Showed up on time and did a great job.

I called this morning to request services, and Don was here to fix my sink by early afternoon. The whole process took under an hour, and he was very thorough. He not only removed the clog, but also checked my dishwasher and garbage disposal to make sure that the drainage problem was completely resolved.