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William J Ciriello Plumbing Co Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

We are a complete plumbing service company. We perform both residential and commercial plumbing. Our services include general plumbing, drain cleaning, water heater service, gas leak detection and water treatment.

Business highlights

72 years of trusted experience
Emergency Services Offered

Services we offer

General Plumbing, Drain Cleaning, Wells & Pumps, Bathroom Remodeling, Faucet, Water Heater Repair & Replacement.

Services we don't offer

Kitchen Remodeling.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9405 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 176-200 of 405 reviews

Raymond I.
07/2011
5.0
excavators, plumbing, drain pipe
  + 1 more
Couldn't have asked for a better job. Now I know that to be sure you have to wait several years, but I feel very confident in this job. They let me watch the process and I even saw the camera pictures as the process continued. They were very professional, took their time before and after the process to make sure we were comfortable. I will never use another plumber - ever!
Description of Work: On 2/9/11, after severe storms I had a major catastrophe. One issue was the collapse of a sewer line that led to the revelation that their were additional issues that required repair. The first plumber had to dig up a large patio and surrounding landscape, then to correct all the issues wanted to dig up the rest of the landscape at the front of the house and the driveway. At a loss, and after some research and good advice I hired Ciriello Plumbing. Worried about the issues I met with Rick at this company and he was truly terrific. He took the time to show me various alternatives and then made a suggestion that was more expensive until one added all the replacement costs- not to mention the disruption. Being somewhat skeptical I researched the process and found it to be state of the art and frequently used more and more especially in commercial settings. So I proceeded. Rick and his team were like surgeons performing a delicate operation, saving everything they could and completing a four day job in two. They worked very hard. I am extremely indebted to them and feel confident that this job will last a long time. Thank you for being so great !!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Paul & Karis S.
06/2011
5.0
plumbing, drain pipe, sewer cleaning, drain cleaning
  + 2 more
They did a great job with everything I asked them to do. They went above and beyond to clear my sewer line out to the street. Both workers were very professional, experienced, fast and cleaned up after themselves in all areas. The price was a bit high for the sewer cleaning, but I wanted it done right and it took them 3+ hours, so I did not mind.
Description of Work: Cleaned main drain from house to street that was clogged with lots of roots. They used a camera to find the problem, a traditional coil drain cleaning snake, and then when roots were still blocking the drain, they used a pressure water jet system to completely clear the drain. Replaced kitchen drain and reconnected to vent. Reset leaky toilet. Replaced toilet valve/flow parts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Dennis K.
05/2011
5.0
home remodeling
  + -1 more
Prompt, professional, business like. A little more expensive than expected, but work required was of greater scope than expected.
Description of Work: Removed & installed shower fixture, R&R supply pipes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$422

kristi E.
05/2011
5.0
drain cleaning
  + -1 more
We have used Ciriello Plumbing going on 8 years now. They always come out right away and do a great job! We had ANdy out to our home this week to take care of a few items noted on a home inspection report. He was professional and detailed in everything he did. As always, excellent job!!!
Description of Work: Clearing 2 sinks and installing a fixture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mary F.
05/2011
5.0
plumbing
  + -1 more
The company called thirty minutes prior to coming to my house; the plumber was clean, prompt, polite, covered his shoes, explained the problem, told me what he should do, did it, that was it! He even had a delightful sense of humor.
Description of Work: The insides of a toilet were replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

GARY O.
05/2011
5.0
plumbing
  + -1 more
To sum up the entire job and the other times I have used them I would say they are "The best of the best".
Description of Work: Replaced old copper fittings and one main line valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

James G.
05/2011
5.0
plumbing, drain cleaning
  + 0 more
Couldn't be more pleased. Showed up on time, clean and ready to work. Very personable, well spoken, well mannered and explained the issues in understandable terms. No sales pressure and was quite the opposite as he spent a little extra free time and resources to try and figure out the less-than-standard plumbing set up I had going in my 60 year old house. Would definitley consider this company for future plumbing needs. James
Description of Work: Snaked double sink bathroom, fixed toilet refill line, inspected roof vent pipes and main drain to septic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$206

JOHN D.
05/2011
1.0
plumbing
  + -1 more
The first guy did not have a replacement sprayer and was at my house no more than 10 minutes. He said the sprayer was bad and they needed to order it. It took close to a month for them to get the sprayer. The second guy came in and screwed on the sprayer which took about 30 seconds. He said the hose didn't need to be replaced so he left it with me. The cost for the sprayer was $48 which is probably a $10 part. The labor charge was $100 for about 15 minutes work. Total charge was $148.10, with the discount for using Angies List. I called to complain but they stand by their minimum charge. I checked with another plumbing company and they said they had the part in stock and my charge would not have exceeded $75 and would have probably been less. Angies List failed me on this one.
Description of Work: I had a Delta kitchen sink sprayer that leaked and they replaced the sprayer

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$148.1

Myra F.
04/2011
5.0
plumbing
  + -1 more
Call to make appointment was courtesouly received and was able to schedule work for the next day. Upon arrival, Don was extremely professional, from reviewing the work to be accomplished and completing the work. He made reccomendations re: problems that were economical as well. We very much appreciated hisattitude and his work.
Description of Work: toilet repair x 2; shower leak repair; outdoor faucet repair x 1

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Melissa S.
03/2011
5.0
plumbing
  + -1 more
Customer service was very friendly, promised someone would be by between noon and 3 (at 10:30am) and Rich was there before 1 (I don't remember the exact time). He capped off the burst pipe even though it was a pain since it was an odd sized pipe. He was quick, did a great job, put me at ease and made me feel better even though the back half of my house was under a lake. The cost was pretty good too. I would definitely use this service again!
Description of Work: A burst pipe was repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Craig H.
03/2011
5.0
plumbing, water heater repair
  + 0 more
Good experience. The price was more than I anticipated but exactly what they quoted. Servicemen were excellent.
Description of Work: Replaced a hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$800

Rob D.
03/2011
5.0
plumbing, drain cleaning
  + 0 more
On my initial call, as well as other calls I made, Laura was extremely nice and easy to work with. She was flexible in setting up my initial and followup appointment. Patrick came out right on time and was very professional. He wasted no time in unclogging the floor drain by cable cleaning the drain forward and backward. He flushed and verified the drain was open and working. He then measured the drain width for the screen and said they would have to order a replacement. Once Ciriello plumbing had found a replacement another plumber came out the house. Unfortunately, the drain screen was the wrong size and did not fit. The plumber called Laura and decided he would take the screen back to the shop and mill it so it would fit the drain. I called Laura and let her know I didn?t want to put a lot of money into this and it sounded like it would be labor intensive to mill the drain screen. I said I would just find a drain screen myself and would like to pay for the drain cleaning and call the job complete. The company is very easy to work with and did a great job in clearing the garage floor drain.
Description of Work: Ciriello Plumbing came to my home to clean a garage floor drain and replace the drain screen that had rusted and crumbled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123.54

Pauline W.
03/2011
5.0
plumbing
  + -1 more
Did the job really well, but it was expensive. I?d use them again.
Description of Work: Toilet repair and other plumbing needs ($95 an hour).

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Alice K.
02/2011
5.0
plumbing, drain cleaning
  + 0 more
Could not be more pleased with the service. The office staff called several times that day and the following day to apologize for the problem and to let me know it would be taken care of...and it was!
Description of Work: I initially contacted them to replace the flapper valve in my toliet. It had developed a leak that I was unable to stop. The representative showed up right on time...very profiessional appearance and cordial. During the repair the tank broke. The technician made me aware of what had happened. Indicated they were attempting to find a replacement tank and would take care of the problem the same day. Same type of tank could not be located so they replaced my entire toliet at no additional charge to me. I only paid for the work I had originally contacted them about.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

CHRIS O.
02/2011
5.0
plumbing, drain pipe
  + 0 more
I found Ciriello very responsive from the time I contacted them. All who came to the house were polite and professional. The work was done promptly and the gentleman who came cleaned up after himself. They were very aware that I had just redone my kitchen a few months ago, and made every effort to minimize the impact of the repairs on my cabinets and my kitchen.
Description of Work: Replaced a drain pipe that was leaking in my kitchen behind my cabinets and into my basement, capped an existing vent in the wall, patched the wall after completion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jamie S.
02/2011
5.0
plumbing, drain pipe
  + 0 more
Called last night and left a message to have service scheduled for today. Shortly after 8 a.m. I was contacted and had an appointment for this afternoon. They called 30 minutes before arrival which allowed me to come home from work. When I arrived Rich was already on site. While waiting for me to arrive he had pulled up my recycling bin and trash bin from the curb. Rich was very courteous and wore boot covers while inside the house. He was able to stop the leak while we waited for the water company to locate the outside shutoff. It was difficult to find because it was covered under heavy ice and snow. Once the water company arrived he was prepared, showed me the materials he would be installing and explained what he would be doing and replaced the copper pipe and installed a shut off valve to bring us code. Rich was very knowledgeable and was willing to answer any questions I had. In addition, before leaving he showed me the location of our outside shutoff. I would highly recommend Rich and Ciriello and will definitely use them again if a plumbing issue arises in the future.
Description of Work: Replaced burst pipe in crawl space with higher grade copper and installed a turn off valve to bring it up to code.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$277

JOHN M.
01/2011
5.0
plumbing
  + -1 more
Rick Walker arrived same day request for service was made. He was very professional and took the time to explain the problem and solution. He did an excellent job.
Description of Work: Leak between tank and toilet bowl caused by a bad seal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Marci S.
01/2011
5.0
plumbing
  + -1 more
A few weeks after its installation, the toilet overran. I called and asked for Clayton again. He cleared up the overrun toilet, and DID NOT CHARGE ME. I asked about a stronger toilet, and he had his boss call me after he inspected the toilet and the toilet line. He had his boss call me. She explained that a home did not have the capacity to take a more commercial toilet; and that the Kohler that was installed, was the state of the art. She told me about regulations that restrict the amount of water that can be used for flushing. That's why the older toilet had more flushing action. And she told me that if I found another toilet I wanted to place there, SHE WOULD RETURN EVERY PENNY I HAD PAID FOR THE TOILET.
Description of Work: Installed new garbage disposal and new toilet. With the toilet, it had overrun, leaving a big mess. I called for Clayton, whom I worked with before. He installed the toilet, but also cleaned up the area to an amazingly degree. I appreciated that, because it saved a lot of work for me.. He showed me how to use the toilet. From a prior visit, Clayton told me that getting the garbage disposal changed and toilet installed at the same time would save on the bill. That's because there's a reduction in travel time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$576

Marci S.
01/2011
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
The contractor called me to announce the soon arrival of the Clayton. He was courteous, very and efficient. He was courteous at all times, in what I believed were some very messy jobs -- (It's embarrassing to have your toilets overflowing.) He listened intently, and was happy to do all of the jobs I could think of. He told me I needed a new garbage disposal, one toilet was going out due to salt deposits, and allowed me to add small jobs as I thought of them. Clayton was accurate about the way of charging me being lower. His bill reflected two hours labor, plus a charge for some minor fixtures for the tub and shower. It was surprisingly low.
Description of Work: The contractor sent Clayton. He said that he would charge by the hour, rather than "by the piece," which made it much cheaper. For that, he cleared the kitchen drain, checked the drain pump on my dishwasher, cleared an obstruction in the toilet, and repaired the faucet to the tub in the bathroom. In another toilet, he poured a substance to help it work better. This toilet was starting to give problems. I believe I got a lot done for the price I paid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$232.84

Nathan H.
01/2011
5.0
plumbing, drain cleaning
  + 0 more
Ciriello came when they said they would and did the work and the drain works now. All they did was ran a snake down to unclog the drain, and I felt $170 to run a snake down a drain was a little steep. The clog was so far down that we couldn't have unclogged it on our own anyways. So overall it was a good experience. I would hire them again if I needed to, even though I felt the price was steep, they do quality work!
Description of Work: We were preparing to install a water softener and found that the drain in the garage was backing up and needed to be cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Felicia T.
01/2011
5.0
plumbing
  + -1 more
They are competent, professional, and do good work. Their service is good but I think their prices are a bit high.
Description of Work: We use Ciriello Plumbing Co Inc often. We have used them many times and they seem to be good. They were here few months ago to replace an outdoor fixture.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

RUTH B.
12/2010
5.0
plumbing
  + -1 more
Jake inspected the faucets and pipes and found they held pressure without leaks. No repair/replacement was necessary. Thank heaven for Jake and Ciriello Plumbing. They provided outstanding service.
Description of Work: They checked both outside faucets and the pipes in the crawl space for cracks/breaks. I had not unhooked the hoses from the outside faucets before the cold weather started and ice had occluded the faucets. I was concerned the pipes had expanded and cracked. When I called, Mr. Ciriello assured me that in all likelihood there would not be any problems during the winter. I decided I would rather have them checked and repaired, if necessary, before spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

John E.
12/2010
5.0
plumbing, water heater repair
  + 0 more
This is the second time I've used Ciriello, great experience both times. This time was to replace the blower motor on the hot water heater. It was still under warranty, they ordered the part and installed the new motor. Both the scheduling person and plumber were prompt and professional. Would definitely use again.
Description of Work: Replaced blower motor on hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157

ROSEMARIE K.
12/2010
5.0
plumbing
  + -1 more
Overall, the experience always goes well. They're always on time and efficient. I always felt positive with them after having work done by them. I would recommend their services.
Description of Work: Toilet replacement & repair, faucet repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAVID P.
11/2010
5.0
plumbing, wells
  + 0 more
Prompt, knowledgeable service person (Jake).
Description of Work: Checked sump pump drain line for blockage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126

Contact information

PO Box 468, Beech Grove, IN 46107

http://www.cirielloplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Sewer Cleaning,
Wells and Pumps,
Water Filtration and Softening,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Excavating,
Septic Systems,
Flooring Sales and Installation

FAQ

William J Ciriello Plumbing Co Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

William J Ciriello Plumbing Co Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, William J Ciriello Plumbing Co Inc does not offer free project estimates.
No, William J Ciriello Plumbing Co Inc does not offer eco-friendly accreditations.
No, William J Ciriello Plumbing Co Inc does not offer a senior discount.
Yes, William J Ciriello Plumbing Co Inc offers emergency services.
No, William J Ciriello Plumbing Co Inc does not offer warranties.
William J Ciriello Plumbing Co Inc offers the following services: General Plumbing, Drain Cleaning, Wells & Pumps, Bathroom Remodeling, Faucet, Water Heater Repair & Replacement.
Kitchen Remodeling.

Contact information

PO Box 468, Beech Grove, IN 46107

http://www.cirielloplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed