William J Ciriello Plumbing Co Inc

They are honest, responsive and have fair prices.

They did a fine job for us. They came on pretty short notice and were prompt in getting here. The cost came in less than the estimate. Overall we were pleased with their service.

Plumber was professional and courteous. Appreciated suggestions from Laura about future water heater purchase.

They were prompt and polite. We were really satisfied with their work.

We were given a prompt appt with option of morning or afternoon, we were called prior to their arrival, and the person doing the work was prompt and courteous. We had a similar problem a year and a half ago which cost us over twice as much to be fixed by another local plumber. I offered our repairman a cash tip, which he politely declined. I would definitely call them again.

We were having problems with the sewer that went out the back of the house. Mr. Ciriello came out and looked at the situation and recommended that we run a camera through the sewer to see what was going on. The next day, one of Ciriello's plumbers came out and ran a camera through to see what was happening. Mr. Ciriello called me the next morning apologizing. He said that I had not received the complete service that I had paid for and that he was sending the man out again to clean out the sewer line like he was supposed to. He did that that day in addition to the running the camera through. We have had no problems since receiving the service.

Don is our favorite Ciriello plumber. Last August Don came out and reseated our toilets and replaced the flush valve in one of the tanks. That day the toilet started to run briefly on its own at random times. I finally called this week to ask if that problem could be rectified. Don came promptly and replaced the parts. There was a particle, possibly lime, stuck in the tube that was causing the problem. Our toilet now flushes quietly and never on its own. There was no charge.

They did a very good job as always. They are very neat and clean as well as prompt. They called right before they were coming so I didn’t have to leave work and wait on them. They were also very thorough.

Came home from a day out-of-town to a minor flood due to an overflowing toilet. A technician was out in a few hours and dianosed a faulty overflow valve. He replaced it and recommended we get newer toilets to prevent a similar situation happening in the future. He also helped unplug some drains that had been running slowly.

Prior to purchase of our home we called Ciriello Plumbing camera inspect the sewer drain of the house when the inspector noticed some backup in the access pipe. Andy was prompt and extremely friendly. He allowed me to watch as he ran the camera down the drain and explained what services they offered when he noted that there were some roots obstructing the line. He told me what to watch and listen for that might indicate that we need the line cleaned. About two months later I noticed the toilet gurgling and some moisture in the basement. I called Ciriello plumbing and they were able to get someone out that same day to clean the line. The phone operator said the technicians would call 30 minutes prior to coming out, which allowed me to go to work for most of the day until they called. They arrived on time and went straight to work. Mike asked me to keep an eye on our basement drain to avoid any excess moisture getting into the basement during the cleaning. He and the other technician were very friendly and I would definitely use Ciriello Plumbing again!

They are very good what ever they do.

I have one of those older homes and I had them to come out and put new pipes on to the main levels. Prices wise as far as I know it was a good price. As for responsiveness they were just so nice. As for professionalism they explained to me what they were doing and they showed me what was going on. They were more than helpful. I will be using them in the future to install the pipes in the upper part of the house.

20 year service history with Ciriello Plumbing. They have installed 3 water heaters. They jack hammered the slab in exactly the right place to find and repair the water leak in the hot water pipe. I think Bill Ciriello is a diviner because he had nothing to go on to even confirm there was a leak. They always cover their feet. (Much appreciated since I have white carpet.) They closed off the utility room with a plastic tarp while jack hammering slab. (It was a scorchingly hot day and no HVAC vent in utility room.) This most recent visit was less dramatic but no less professional. Don (serviceman) was on time as always. They are quick, thorough and unfailingly polite. Ciriello Plumbing always provides outstanding service. I recommend them to everyone who asks.

Mike was extremely friendly and hard working. He came in and got right to work. There were a couple of snags in the project, but he got the job done and everything is working fine. I would definitely hire them again. Mike was easily the nicest service provider I've worked with.

First call to Cirello was an after hours call for an emergency shut off of the water heater because it was leaking. I found Cirello on Angie's List (AL) due to high scores, location, and the after hours notation on their listing. When I called I was told they were closed for the day and that it would be next day. After I questioned this because of the listing on AL regarding 24 hour emergency service, the person answering the phone got someone else on the phone to help me. He kept indicating the per hour cost for the after hours work, but I was in a pinch and just needed it turned off. Due to its location in the house, I was unable to get it shut off. After several more questions about the location in the house and the house in general, I think he could sense my frustration and agreed to go to the house to shut it off. I then hired Cirello to replace the water heater at a later date during regular hours. This appt went off without a hitch. Prompt arrival and prompt service. I am still giving an A to Cirello because I'm sure my frustration with trying to work extended hours at my own job caused me to be less patient with the multiple questions I got during my initial call for the after hours service. I would challenge Cirello to remove this info on AL if they truly prefer not to provide 24 hour emergency service.

I have 11 rental properties and this problem occurred at a single family residence. The night before, I got a call from my tenants who live at my property. They said that the toilets and tub were all backing up with water and even overflowing with sewage. I told them that it was probably time to get the septic tank pumped. It had been almost three years since I had it pumped last. I called Morris Septic and they came out and pumped the septic. That did not take care of the problem and they said the septic tank wasn't even that full. He suggested that my tenants call a plumber. The tenants called Benjamin Franklin Plumbers, who in turn called me to discuss what they found and give me a quote for the repairs. They told me that they were going to have to put in a new pump out where the main pipe exits my house so that they can remove the blockage in the line. They would need to take apart some of the boards on my deck in order to create the new access. ThIe price was $1487. OUCH! I told Ben Franklin Plumbers that I would rather call my normal plumbers that I have used on other rental properties over the last year, Ciriello Plumbing. I called Ciriello and spoke to Laura. I told her what was going on and what the other plumbers told me I would need. She said that if indeed that is what I need done, their price would be much lower. I told her to go ahead and schedule the job. They were at my property within a couple of hours. I hid a key to the service door for them and they entered the property while the tenants were at work. They took care of the problem and had it repaired in a couple of hours. They did not need to put in a new pump out or take my deck apart. They went into my crawl and accessed the drain from there. They used a water jet machine that they told me sends water at 3000lbs pressure through the line to remove the blockage. They also used a camera afterwards to make certain the blockage was removed. I also had them pull and reset a toilet. The total costs was just under $500. I am very pleased with their honesty and professionalism. Plus, they really know plumbing and have hi-tech equipment. I will never call any other plumber again.

I was so impressed with the work they did on the bypass for the water softener that I had them come inside the house to check out the kitchen faucet. He told me that I wouldn't need to do the repairs, but because of the age of the piping so I wouldn't need to replace it later on. He was giving me recommendations that would save me money rather than try to get more work. Their prices are exceptional.

Worked with the drain for about thiry-five minutes and had it opened. Great Job.

Jake was on time. Called ahead of time to let us know when he would arrive. Service was performed professionally and quickly. He answered all of our questions. We were very satisfied with the service

Got plumbing company names from Angies list. Chose Ciriello because they are close to my residence and know that they have been in business many years. Called the listed number (317)787-5391 on 8-21-11. An appointment was set up for 8-22-11. Was told I would be called by phone when plumber was coming. I received the call about 1P.M. on 8-22-11 to tell me he was on the way. He was here about 1 hour and unplugged the drains. They were running well when he left. It was not a difficult job for him but one that I could never have done myself. He was very courteous.

Rich checked all the possibilities on the shower and probably could have charged me for a new fixture, but cleaned and replaced old fixture. Hot water running fine.He was clean and professional and worked quickly.

Great. Arrived on time and kept us informed on what was going on. Had to get under the crawl space and didn't track in any dirt.

I noticed water standing in the cabinet under the bathroom sink and called Ciriello Plumbing immediately. We have used them in the past and have been pleased with their work and their prices. I always ask for Don. He was at our house at 10am the next day and called before he came. He was actually ahead of schedule. Don completed the job in an hour and a half and discovered that our 60-year-old pipes were virtually packed solid with debris. We now have new PVC pipes and are very happy with the fast-flowing, water-tight drain.

We were very happy with them. The job went great. They called right before they were going to come and they were prompt. They got the water heater in and it went fine. They were very polite and we appreciated them calling us before they were coming. They said that they would be there in half an hour and they were here by that time. They were in and out very quickly. It did not take them anytime to do the job. They were basically what everybody else would have been in terms of their pricing. We would definitely use them again in the future.

I couldn't be more pleased with the professional manner that was displayed by the plumber. He was very polite and very considerate of our property. I highly recommend this plumbing company and if I ever need a plumber again I know who I am going to call!