We are a complete plumbing service company. We perform both residential and commercial plumbing. Our services include general plumbing, drain cleaning, water heater service, gas leak detection and water treatment.
Business highlights
72 years of trusted experience
Emergency Services Offered
Services we offer
General Plumbing, Drain Cleaning, Wells & Pumps, Bathroom Remodeling, Faucet, Water Heater Repair & Replacement.
On Tuesday afternoon before Thanksgiving Day, we noticed that our 8 year old gas fired water heater was leaking. I had not used a plumber in this area before so I looked up plumbers in the area on Angie's List and found that Ciriello Plumbing was close, had several reports filed and was rated "A" overall. When I called the office the staff was very helpful and told me that someone could be out the next day (the day before we were having guests over for Thanksgiving Day) and quoted a price. The next day, Patrick called before arriving as promised. He was very courteous, professional and efficient. I really felt like a valued customer even though this was the first time I had used this company. I'm very pleased with his work.
Description of Work: Replaced leaking water heater in our home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
KAREN & GREG H.
11/2012
5.0
plumbing
+ -1 more
Very professional, and completed within the time he stated.
Description of Work: Replaced two outside dripping faucets. He let me know exactly what, how, and cost, of replacing the faucets beforehand.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$437
Sheryl P.
11/2012
5.0
water heater repair
+ -1 more
They are fantastic. I've used them numerous times and they are exceedingly neat. They are also fairly priced and responsive.
Description of Work: They replaced a thermocouple for my water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$132
Candace D.
11/2012
5.0
plumbing
+ -1 more
I called the company and they were very pleasant over the phone. I explained what I needed done. They were very accomodating with scheduling the visit around my unpredictable work schedule. The receptionist called the morning of the scheduled visit to notify us of the technician's arrival. The technician was very timely. He completed the job in about 45 minutes. He also provided the Angie's List Discount before I even asked. Overall, the experience was positive.
Description of Work: Replaced the inside parts of the upper portion of the my toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Charles R, T.
11/2012
5.0
plumbing
+ -1 more
He was very good. He was prompt and couterous.
Description of Work: We had a leak underneath the house which he fixed and put a new valve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Miranda H.
11/2012
5.0
plumbing
+ -1 more
Had leak from bathtub in my ceiling...fixed it right up in about an hour. Very nice & professional!
Description of Work: Great company and great plumber!! Very professional, very polite...would use again!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Carol A.
10/2012
5.0
plumbing
+ -1 more
I loved the technician Andy. He was so nice and so clean and put slippers on before coming into the home. They did a wonderful job at an excellent price. The office staff was very nice as well.
Description of Work: He reset the toilet and rebuilt the kitchen faucet which was leaking bad and driving up my water bills.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$255
MICHAEL AND NANCY N.
09/2012
5.0
plumbing, water heater repair
+ 0 more
First Review I've ever written. Had to; our experience was perfect. Ciriello Plumbing [pronounced Sir-ello (like jello) - because I asked] replaced our leaking/worn-out water heater, and while at our home, replaced our garbage disposal. They are punctual, polite, and professional. We have already recommended them to three other home owners, and will DEFINITELY use this firm again. They service the entire greater Indianapolis area. Call them; you'll be impressed.
Description of Work: They repaced our water heater and garbage disposal.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$870
FREIDA T.
09/2012
5.0
sewer cleaning
+ -1 more
Patrick and Mike did a marvelous job cleaning the sewer with hydrocleaner, digging up and replacing the floor for installation of a larger pipe, and lining the old sewer with an epoxy sleeve. They were very good about explaining every step they took. Additionally, since they could not get the equipment around a tight curve to the basement, they removed a window neatly, used the opening for access, and boarded it up until it could be replaced. By using this technique, they preserved 2 thirty year old trees and did not distrub an irrigation system or air conditioner. To dig up the yard would have been a disaster. We are very grateful to them and would recommend Ciriello Plumbing and the trenchless technique to any home owner. Thanks Bill, Patrick and Mike!!
Description of Work: Bill Ciriello came out and evaluated the need for trenchless relining of the sewer. (We had two back ups from roots in the old tile sewer). He was professional, courteous and knowledgeable. When it was time to proceed, he returned again to make sure his recommendations were still appropriate and they were.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
JEFF L.
08/2012
5.0
plumbing, drain pipe, drain cleaning
+ 1 more
There rates were very reasonable. They called me when someone would be coming and also called to let me know when they were on the way. The worker was very effiecent and courtrous. I would use them again in a heart beat.
Description of Work: I had a clog in my tub and they removed that and then replaced the drain p*** for the tub in the crawlspace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Charles H.
08/2012
5.0
plumbing, drain cleaning
+ 0 more
We were impressed with the appearance, demeanor, and articulatness of the technician. This young man is the complete opposite of the stereotypical image of a plumber. Clean, friendly, knowledgable, and totally capable of expressing himself clearly to non-plumbers. We have an older property which can be expected to have some problems. We have asked for the same technician for a more recent problem and got the samelevel of service.
Description of Work: Clogged drain caused backup into sink. Discovered that cast iron drain pipe was 95% obstructed over an extended length. The technician had all of the necessary materials on his truck and did an immediate replacement of the line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Dewey E.
07/2012
5.0
plumbing
+ -1 more
We had a hissing sound in the hot water pipe supplying our kitchen sink. I suspected a leak under the concrete slab so I did some online research and of course paid a visit to Angie's List. I decided to call Cirello Plumbing and they sent a plumber out the next day with the proper equipment to locate the leak and come up with a solution. Rich quickly located the leak and determined that it would be possilbe to push a smaller pex pipe through the leaking area. The next day Patrick came and quickly made the necessary repairs without having to tear into the concrete slab. The work was done in an efficient manner and I believe the price was very reasonable.
Description of Work: Determing the location of a slab leak and repairing it without having to tear into the concrete.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Carrie R.
07/2012
5.0
plumbing
+ -1 more
There was water in the basement of my home. I could not find the source of the problem. The plumber came when he was scheduled to arrive. Diagnosed the problem quickly and fixed the problem in a timely fashion.
Description of Work: Great job. The plumber fixed a leaking pipe in the basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
FRAN B.
07/2012
5.0
plumbing, water softeners
+ 0 more
Excellent work. Very pleasant and competent. Bill was very knowledgeable and returned calls promptly. Andy the installer was courteous and efficient. Would definitely rehire.
Description of Work: Installed a new water heater and a water softener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Michelle B.
06/2012
1.0
plumbing
+ -1 more
We had a plumbing emergency on a Sunday evening around 7:00 p.m. I got on Angie's List to search for emergency plumbers who did drain cleaning. This contractor had excellent ratings, and in their profile, it says that they offer 24 hour emergency service. My husband called them and left a voicemail explaining our issue and requesting a call back as soon as possible. It is now 24 hours later, our issue was resolved by a different contractor yesterday evening, and we STILL have not heard back from anyone with this company. It's truly a good thing we were able to locate another service provider who could come out and fix our issue in a timely manner and at a fair price. We will not be relying on this company again.
Description of Work: No services were performed, as the company never returned our phone call.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from William J Ciriello Plumbing Co Inc
I certainly do apologize. I did receive a message at that time on Sunday 6/17 but could only understand a small portion of the message due to a poor connection and could not piece together a phone number. Technology is so wonderful until it fails. I am pleased that you were able to have your issue resolved but am sorry that we could not assit you.
JILL W.
06/2012
5.0
water heater repair
+ -1 more
I called Ciriello Plumbing Co.based on the excellent rating they have here on Angie's List. I was not disappointed. From the woman I spoke to on the phone, with my initial call, to Don who repaired the waterheater....the service, kindness, and professionalism was outstanding. Don was here promptly on time, explained the problem to me, and within an hour had a new T&P valve in place. He answered other general water heater questions that I had for him. I would use this company again without hesitation.
Description of Work: T&P valve was leaking on water heater causing water to continually drain out into floor drain and not controlling pressure in tank accurately.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144
THOMAS H.
05/2012
5.0
plumbing
+ -1 more
I give them an A rating and I will use them again.
Description of Work: I used William J Ciriello Plumbing about a year ago to do some basic pluming repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jared H.
05/2012
5.0
plumbing
+ -1 more
There is not much to say. The plumber showed up on time; diagnosed the problem; left to purchase the parts; and then returned and installed the parts without incident. I am very happy with the work he did. I plan to call William J. Ciriello Plumbing again the next time I have a plumbing problem.
Description of Work: I hired William J. Ciriello Plumbing to replace the stems and seats in both of our tub faucets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$352.26
Matthew W.
05/2012
5.0
excavators, drain pipe, sewer cleaning
+ 1 more
My front yard and garden were soaked. The sidewalk was always wet. I had used Ciriello in the past for interior plumbing repairs and was very happy. They came out and gave me the bad news. My main sewer drain was broken. The pipe was not installed properly and was severely damaged. It could not be ?lined.? They gave me an estimate and explained the likely outcome, knowing it could be worse once the ground was dug up. I approved and they began work. A back hoe quickly came out and we found the damage was in the foundation as well. They went the extra mile to ensure we did not need to perform extra work from inside the house. They fixed everything from the outside in a timely manner. When extra camera inspection work was needed during repairs they came out quickly. The work was at my front door, near manicured shrubs and flower beds. They spent extra time making sure not to damage anything. Despite the extra care they performed and the rapid response, the entire job came in on budget. Great job.
Description of Work: Replaced main sewer drain in front of house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Paul H.
04/2012
5.0
water heater repair
+ -1 more
Roger and Patrick arrived when they said they would, were very clear about price, time required and service. Very thorough and picked up after the job.
Description of Work: Replaced water heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,484
Nancy A.
04/2012
5.0
handyman service
+ -1 more
I was very pleased with them. They came out promptly and took care of it quickly. They were reasonably priced. I would use them again. They were top notch on professionalism and friendliness.
Description of Work: I hired them to fix a leaking spigot.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Dick R.
04/2012
5.0
plumbing, wells
+ 0 more
It was really good. We’ve always gotten good service from this company.
Description of Work: We had a leak in the tank of our well pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
JANET G.
03/2012
5.0
plumbing
+ -1 more
Mr. Clayton to tried the open the kitchen drain from under the sink but had to go under the house(crawl space) to open the clogged drain. He is very professional and cleaned everything around the kitchen sink and floor so that I could not tell he had even been there.
Description of Work: My kitchen sink was completely clogged and no water would empty. It was necessary for the plumber to go under the house and open up the drains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Kim R.
03/2012
5.0
plumbing
+ -1 more
You call them and they will be out right away. They are wonderful. You pay for what you get.
Description of Work: We have them come out to our house about 2-3 times a year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
DON N.
03/2012
5.0
plumbing
+ -1 more
As I mentioned above - they did a great job.
Description of Work: The toilet in the drivers restroom began to leak water from around the flush handle so I had to shut if off. I looked on Angie's List and saw that Ciriello Plumbing was top rated and they were located fairly close to us. However it was about 6:30pm and their office was closed. I looked on their website and sent them an email. I told them what the problem was and that this was a commercial toilet and it probably needed some sort of rebuild kit and could they come by tomorrow. The next day they called me and said that they could send somebody over later that morning. At about 10am Jake showed up and introduced himself. He immediately diagnosed the problem and said he would have to shut the water off to the building for about 15-20 minutes. Jake went out to his truck and got the parts and came back and shut off the water. It took about 15 minutes and he had everything fixed and turned the water back on. Jake was very pleasant and did a great job. I really appreciate them coming out on such short notice for a first-time customer.
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Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Sewer Cleaning,
Wells and Pumps,
Water Filtration and Softening,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Excavating,
Septic Systems,
Flooring Sales and Installation
FAQ
William J Ciriello Plumbing Co Inc is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
William J Ciriello Plumbing Co Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, William J Ciriello Plumbing Co Inc does not offer free project estimates.
No, William J Ciriello Plumbing Co Inc does not offer eco-friendly accreditations.
No, William J Ciriello Plumbing Co Inc does not offer a senior discount.
Yes, William J Ciriello Plumbing Co Inc offers emergency services.
No, William J Ciriello Plumbing Co Inc does not offer warranties.
William J Ciriello Plumbing Co Inc offers the following services: General Plumbing, Drain Cleaning, Wells & Pumps, Bathroom Remodeling, Faucet, Water Heater Repair & Replacement.