We are a complete plumbing service company. We perform both residential and commercial plumbing. Our services include general plumbing, drain cleaning, water heater service, gas leak detection and water treatment.
Business highlights
72 years of trusted experience
Emergency Services Offered
Services we offer
General Plumbing, Drain Cleaning, Wells & Pumps, Bathroom Remodeling, Faucet, Water Heater Repair & Replacement.
Very nice. I did not go with them as they were substantially higher priced for drain cleaning than the company I used.
Description of Work: Called for price quote.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$198
Erin S.
04/2013
5.0
plumbing
 + -1 more
How did it go? Perfect. When I called the owner answered the phone. I liked that. When the service technician (Patrick) arrived he was very professional. When he opened the back of his truck the interior was clean and organized. I showed him what needed to be repair and he gave me an estimate. He completed the work to the estimate and I couldn't be happier.
Description of Work: Valve leak at washer/dryer and leak coming from shower/bathtub repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
Sheila C.
04/2013
5.0
plumbing
 + -1 more
We asked if there was a way to repair it without spending thousands of dollars which is what it would cost to hire it done. We were told of a way to stop the leak without drilling into the slab & thus saved us alot of money. We will call Ciriello in the future for any plumbing problems we cannot repair on our own and refer our friends and neighbors to them as well. They have a wonderful work ethic, integrity & are honest. Sheila
Description of Work: We had a leak under our slab off the kitchen, they came out and located the leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
JIM R.
03/2013
5.0
ceramic tile, flooring contractor, plumbing, water heater repair
 + 2 more
The estimate was thorough and included design recommendations that turned out to be good choices. The work required some preliminary exploration of the old plumbing system. The scheduled work started on time and went according to plan. We were updated daily on progress. The workers were always on time, respectful and professional. One of us works nights which meant the work happened just around the corner from the bedroom. Workers made every effort to control noise and respect our time frame. Upon completion we discovered a problem that was a result of the remodel but not really their fault. It was an honest accident. There was an immediate response to correct the problem and repair the damage. Sub contractors they hired to do the repairs were excellent and just as professional. They were great. We will use this service provider again, with confidence.
Description of Work: We just moved into 150 year old condo in downtown Indianapolis and discovered several problems that needed attention. While doing those we decided to do a bathroom remodel. They tore out the old tile and tub and installed a heated floor under new tile and a new shower. In addition, a whole house shutoff, "water cop" automatic shut off and a scale blaster to remove lime and other hard minerals. They also raised the water heater, installed a flood pan and connected it to a drain line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
BETSY & JIM B.
03/2013
4.0
plumbing
 + -1 more
Almost everything was great- Andy is a friendly and knowledgeable tech who quickly diagnosed and fixed the problems. He spent a little over an hour installing the faucet in a tight working space and knew the tub drain only needed an adjustment and did not need to be replaced. He also gave me some advice on getting an expansion tank the next time we replace the hot water heater. When he wrote up the bill, he put 2.5 hours of labor (at $100/hr). I asked him why since he'd only been there an hour and a half and he said the charge time starts when he leaves Beech Grove. He then offered that this prevents Ciriello from having to charge a travel fee. When I commented that paying him the full labor rate for driving here and back seemed excessive, he got quiet. I would rather pay some travel fee than pretend that he is earning the full plumber labor rate while sitting in his truck to get here and back to the shop. Not much of an incentive to use them if you live on the north side of Indy. It got stranger when I asked him about my Angie's List discount- he said that only applies if you have them out and decide NOT to do the work with them. So you if you find them on Angie's List and they do the work, you get no discount. Not much of an incentive to use them again.
Description of Work: Replaced outside faucet and adjusted bathtub drain. About 1.5 hours of work. Material $99.22 Tax $6.94 Labor $250.00
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$356.16
Ed C.
03/2013
5.0
plumbing, gas leak repair
 + 0 more
The cost was a bit more than I thought it would be and the service was very professional.
Description of Work: New gas line installed in kitchen.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Michelle T.
03/2013
5.0
plumbing
 + -1 more
The shower in our master bath had been leaking onto the ceiling of our living room. I found the employees to be very professional and polite when I called. They called in advance to let me know when the technician was on his way. He arrived on time, looked at the drain and spotted the problem right away. After a clear explanation of the problem and the solution, we decided to have them complete the job. The technician was skilled and mindful to keep the mess to a minimum, which is always appreciated! He was able to finish the job in 1 1/2 hours to our complete satisfaction. This was by far the best experience working with a plumber we have ever had in almost 30 years of home ownership. We will definitely call Ciriello for any future plumbing needs. It is easy to see why they consistently earn an A rating!
Description of Work: Replaced master bath shower drain which required cutting into ceiling of room below.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$316
Deanna C.
02/2013
5.0
plumbing, drain cleaning
 + 0 more
I was very happy with the work that Clayton did (see previous comments). He was very professional and very considerate. I was so impressed that I called the company to tell them what an excellent job he did and how thankful I was that they could get to us so quickly. I would highly recommend this company. I know I'll definitely use them in the future if I ever have any more plumbing problems.
Description of Work: Both sides of the kitchen sink and the garbage disposal were clogged and water was leaking under the sink. I tried a drain cleaner but it didn't do anything. Then when I started a load of laundry I could hear the water running on the floor behind the washer. I knew I needed a plumber, and fast. I checked Angie's List for a plumber and liked what I saw for Cierello Plumbing. I called and the woman who answered the phone was very nice and said they would be able to get someone out to the house in the afternoon. But shortly after we hung up she called back and said one of their plumbers finished a job early and would be able to head our way. The plumber, Clayton, checked everything out and plunged the drain. He wanted to try that before doing anything else, being thoughtful to take the least expensive route first. Because the drain had been draining slow before it clogged he decided it should probably be cleaned. He used the snake, cleaned the pipes and replaced the sink basket that was leaking. The thing that I was most impressed with is that he actually cleaned up when he was done. I had some bleach sitting nearby and he asked if he could use some of it. I said, "Sure." Then he added some to a bucket of water and wiped down all the pipes, cleaned the inside of the entire sink cabinet and cleaned the counter top. I was shocked at how thorough he was and I really appreciated it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Joyce K.
02/2013
5.0
plumbing
 + -1 more
He was in and out under 1 hour. He was a delightful man. I called at 11am and he was at my house by 2pm that day.
Description of Work: He augered the toliet to remove obstruction from trapway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
Teresa G.
02/2013
5.0
plumbing, drain cleaning
 + 0 more
the young man who came to my house was polite and skilled. He was not going to leave until he was satisfied that my kitchen sink wasn't going to clog up again. I have had trouble with it for years. He did what the other plummers have done but it was still draining slowly so he went up to my roof and snaked the vent out. My sink clears very fast, has not slowed up since he left and I can use my garbage disposal again. I will definately call them again and would recomend them to anyone!!!!
Description of Work: Very skilled plummer.
Rating Category
Rating out of 5
Yes, I recommend this pro
Teresa G.
02/2013
5.0
plumbing, drain cleaning
 + 0 more
I have been having drain issues in my kitchen sink for years. I have to call someone to "fix" it all the time. Everyone sticks a snake down the drain, gets it to drain then calls it a day. The plumber from hope, snacked the drain, then went out front and snaked the line out to the sewer. It still was draining slower then he wanted so he went on the roof and snaked the "vent". My drain has never worked this good. I am so grateful to find someone who used critical thinking to prevent the issue from coming back. I would call them again in a heartbeat.
Description of Work: Hope plumbing better then any one else I hired
Rating Category
Rating out of 5
Yes, I recommend this pro
Stephen R.
02/2013
5.0
plumbing
 + -1 more
Very prompt, polite employee who fixed the faucet in a matter of minutes. The employee removed the faucet and replaced the washer.
Description of Work: Base of kitchen faucet was leaking. My husband couldn't get the collar off.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Troy C.
01/2013
5.0
plumbing, drain cleaning
 + 0 more
Andy was very professional and a truly nice, sincere guy. He covered his shoes before he walked in the door, fixed our garbage disposal, chatted for a bit, and told me how to fix the disposal if I have the same problem again. I really appreciated him taking the time to teach me how the disposal worked. He had all the parts he needed on hand, including a new garbage disposal if it was needed. Thanks, Andy!
Description of Work: Cleared a jam in our garbage disposal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$116
Gigi C.
01/2013
5.0
plumbing
 + -1 more
Exceeded my expectations. I have not always had a pleasant experience with plumbers in that the smallest of plumbing issues have often times turned into a bigger problem. They were very good and I will definitely use them again.
Description of Work: The overflow valve in my 2nd floor bathtub was leaking. After further analysis, it was determined that a piece of pipe (or a connecting piece for a pipe) was the wrong size. To access the pipe, he cut a hole through the closet drywall. Once repaired, a grid was placed over the hole which was an easy fix to what would have been a drywall and painting job. The wall behind all showers/tubs should have a grid like this so to make access for repair easy. Great idea.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
James B.
01/2013
5.0
plumbing, drain cleaning
 + 0 more
Had to disassemble drain and resplice to unclog. Worked about 1 1/2 hours. Very polite, neat and efficient.
Description of Work: Clean Sink Drain clog
Rating Category
Rating out of 5
Yes, I recommend this pro
$225
Monica G.
12/2012
3.0
plumbing
 + -1 more
Major damage was done to my garden tub when serviceman removed the drain. The company did repair but it is not like before the damage was done.
Description of Work: Toilet repair and garden tub drain repair.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$382
ROBERT D.
12/2012
5.0
plumbing
 + -1 more
They arrived when promised and provided products and installation at quoted prices. They were quick and efficient.
Description of Work: Installed new electric water heater, exterior faucet, shower goose necks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
STEVE T.
12/2012
5.0
plumbing, sewer cleaning
 + 0 more
We would not hesitate to call Cirellos again if ever needed.
Description of Work: Water backed up from downstairs toilet. Cirellos tech examined problem and gave an estimate and work was scheduled for following day.Tech's arrived at appointed time, reexamined situation and decided on course of action. This was somewhat different than estimate but they stayed with estimate price. Work was performed efficiently and in time frame we were told. Tech's cleaned up work area well and were courteous and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Philip S.
12/2012
5.0
plumbing
 + -1 more
II know any under the slab leak translates into more than the usual expense, but it went well. The estimator called on 12/7 after assessing the problem and proceeded to tell me the effort involved to make the repair. He quoted me $580 (or $680-more on this later). The repair was performed 12/10 and ended well. Very professional and would use them again. As to the quote: I did sign the written quote on 12/10 for $680, but later I thought the estimator said $580 on 12/7. I know signing the quote converts it into a valid contract, but asked the office manager on 12/10 to check with the estimator if he said $580 or $680. The reply email simply stated the quote was $680; not whether she checked with the estimator to confirm the. quote. Oh well, not a huge issue. Cleary, don't hurry and take time to review documents carefully.
Description of Work: Repaired an under the slab supply line leak. Broke slab under sink with rotary hammer drill; excavated to below slab; fitted and installed new tubing and sleeve piping as needed and concrete patch floor. Effort took about 5 hours.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$680
Peter W.
12/2012
5.0
plumbing
 + -1 more
We were pleased with the service
Description of Work: We needed emergency service for our electric water heater, and the technician was at our house prompty, and was very curteous and professional. Although he didn't not solve our emergency, he did diagnose the problem due to a faulty electrical connection from another contractor. I plan to contact them again for any further plumbing needs.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
deborah H.
12/2012
4.0
plumbing
 + -1 more
Jake (?) came out to determine what was leaking. He opened the dry wall and found that it was a slab leak. Also, I was very happy the way that he cut the drywall. He cut between the wall studs so that when finished, the drywall could be nailed back up. I talked to my insurance who requested that I have a leak detection service find the actual leak. I did this and then called Ciriello back to schedule repair. Received call from Bill (?) who asked why I did not use them for the leak detection. I told him that I was not aware that they did this because Jake(?) did not mention that they did. I was told many times during the conversation that Ciriello had the same equipment as the leak detection company and I have to say that i did feel that i had done something wrong. I felt chastised. On the 12th, another worker came out and took care of the leak. He swept and cleaned my garage and there was no mess. The rerunning of the line (outside the wall) was neat and straight. I'm sorry that I do not remember his name but he did an excellent job. Other than the confusion with the leak detection, I feel that this was a job well done. The Professionalism grade at the top of this review was only because of the situation with leak detection.
Description of Work: Found slab leak in garage. After drilling to see how far down they would have to dig, they determined that it would be easier to rerun the main water line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
JAMIE H.
11/2012
5.0
plumbing, sewer cleaning
 + 0 more
I have had 4 plumbers here. Based on my experience with Ciriello, the other two were either incompetent, lazy or trying to scam us. We had a backup and the first plumber said the pipe could only be cleaned by removing the toilet. He found a cleanout pipe in the backyard but didn't use it to clean the pipe. The $450 cleaning lasted about 2 years. After another backup this year, we were looking for a better fix. One plumber quoted us $3000 to put a new cleanout in. Another (A rated on Angies list) indicated the only real solution was replacing the 20 feet of Clay tile we had with PVC. Quote was $6000 and we had to remove and rebuild the deck. He said there weren't really any other options. Cireillo showed up, said they could use the existing cleanout and use high pressure water to cut through the root masses. Estimated $600, ended up costing $470. Staff was professional and helpfull. Overall, very happy.
Description of Work: They did high pressure water jet cleaning of our sewer lateral.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$470
Jennifer B.
11/2012
5.0
plumbing
 + -1 more
They did a great job and went above and beyond. My house is old (built in 1926) and had most of the original plumbing in the bathroom still. The owner of the company came out to give me an estimate and make sure that it was accurate. He also told me how they could work with the existing tub to reinstall the plumbing and be up to code. The guys who came out to do the job were respectful and worked hard. They cleaned up the job really well and spent some time getting rid of old stains in the tub - really went above and beyond. Several months later, I noticed that the drain stop in the tub wasn't holding all of the water properly. Someone came out the same day and repaired the problem quickly. I've spent three years trying to find plumbers that I could trust to work on this old house and have finally found one!
Description of Work: Replace gas water heater, replaced bathroom vanity, replaced bathroom toilet, replaced complete shower plumbing and fixtures, replaced bath surround title.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Rosetta D.
11/2012
5.0
plumbing
 + -1 more
Ciriello Plumbing was punctual arriving at the time indicated to me when I scheduled the installation. Also, the cost was exactly what was given to me over the phone. Their professionalism and customer service was greatly appreciated. The job was a small job, but they treated the job equal to project on a larger scale. I plan to use them again for other plumbing projects.
Description of Work: Ciriello Plumbing Company installed a shower door for me. The shower door was purchased at Lowe's, and they did an excellent job with the installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Kathy W.
11/2012
5.0
plumbing
 + -1 more
Patrick was awesome as he was on his first visit to my Home. He does great work!! He is clean and professional. He is careful not to dirty or damage the floor or surroundings. I highly recommend Ciriello and Patrick. Their prices are very competitive.
Description of Work: Move the water shutoff from the Crawl Space to inside a Closet in the Home. Replace Wax Ring on a Toilet. Replace washers on Bath Tub faucets. on another visit replaced the pressure valve on my water heater and the gas valve on the Furnace.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Sewer Cleaning,
Wells and Pumps,
Water Filtration and Softening,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Excavating,
Septic Systems,
Flooring Sales and Installation
FAQ
William J Ciriello Plumbing Co Inc is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
William J Ciriello Plumbing Co Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, William J Ciriello Plumbing Co Inc does not offer free project estimates.
No, William J Ciriello Plumbing Co Inc does not offer eco-friendly accreditations.
No, William J Ciriello Plumbing Co Inc does not offer a senior discount.
Yes, William J Ciriello Plumbing Co Inc offers emergency services.
No, William J Ciriello Plumbing Co Inc does not offer warranties.
William J Ciriello Plumbing Co Inc offers the following services: General Plumbing, Drain Cleaning, Wells & Pumps, Bathroom Remodeling, Faucet, Water Heater Repair & Replacement.