Southside Lock Service

It went very well. He did what he said he would do. He helped us out. He was capable, personable and kind.

Service was both honest and excellent. I explained that I need to replace a lost key to a Brinks safe. I had the combination but lost the key. The gentleman at Southside Lock Service asked me a few questions and then told me he could come to my home and do the work but it would be better and I would save a lot of money if I contacted another shop closer to my home. He referred me to someone else, I contacted that service provider and I did, in fact, save a lot of money and I also received honest and excellent service from the other shop. Good advice, honest and excellent serve from both locksmiths. I was very pleased.

He was good, very good, allowed me to watch and ask questions, bless his heart! I would ask him back for any further needs for sure! My gratitude goes out to him!

Paul was very quick to respond and come out to assess the problem. He was very professional, and quick to fix the problem! He was VERY affordable and I love the fact that it is a family business. We will use him again in the future! We would love to refer him to everyone!

Paul was great, very professional and service was performed as promised. Clean up was excellent and he even put up with my 2 pitbulls when all was done. Great guy and will definitely use again in the future.

He was prompt and very professional. It was a lot quicker than I had anticipated and I was extremely pleased with his service. I would hire him again if I needed his services with no question.

Paul was responsive, personable and professional. He diligently removed, reworked and repaired the 70 year-old front door lock. The back door lock needed to be replaced. He ordered a nearly identical lock and installed it quite quickly once he acquired the parts (two days later as promised). The charge was very reasonable for the time and work invested in the job. Very pleased with the results.

Could not be more pleased. Paul was punctual, professional and the price was right. Took the initiative to call the vendor of the French doors and order correct cylinders and returned with product.

Timely and very helpful! He was very professional and would definitely hire again!

Wonderful family business, responded promptly to request for a quote, and highly professional service. Thank you! Would use this business again and recommend to others.

They responded to my request immediately. The work was scheduled at my convenience. The technician arrived a bit early, had the necessary parts, & installed everything in an efficient manner. He had me test the instillation for working order, & everything went quite well.

Perfectly ... very knowledgeable and efficient.

Very well. Paul was very professional.

I was very pleased with the response and the work. I called the number listed on Angie's List on Wed afternoon and the owner answered the phone. He came to the house on Thursday afternoon and completed the job. He worked efficiently and cleaned up after his work. The locked file cabinet was the result of a lost key. He tried to pick the lock (no ID on the lock) and he was genuinely disappointed he could not. He carefully drilled it out and offered a few cost effective options for replacing the lock. I did not care about being able to lock it and he did such a clean and smooth job of drilling it I opted not to replace the lock. I could not have been happier with the timely service he provided and the cost of the work (he was much less than another locksmith I got an estimate from and completed the job a week earlier). I will use him in the future if I ever need a locksmith and will happily recommend him to my family and friends.

Went very well. Same day service. Paul opened the door and showed me where the lock had broken. He had a spare lockset with him that he used to replace the lock. He put everything back together and lubricated the lock. Everything worked perfectly. It took less than 30 minutes.

Everything went smoothly. Within just a short time, everything was fixed. We called Paul and he said was going to be in our area, so he was here within a very short time. He explained what the problem was and was able to fix both deadbolts. He also cut some keys for us. We wish we would have done this sooner and found him years ago. Paul is friendly, honest and knowledgeable.

Paul did an excellent job, taking time to make sure everything was perfect. The problem door was fixed and even looks nicer than before. He was polite, friendly, punctual, tidy, and professional. Cost was very reasonable. I highly recommend his service.

Paul came out promptly to unlock an interior door in my home. It took a bit longer than we both expected, but the lock finally picked as we were talking about pulling the door knob out and replacing the entire unit. He quoted the total price $80, which I was fine with. But when I asked him to give me a breakdown of the price, he got a bit defensive. He made me an extra key, which saved me a trip to the hardware store. Very friendly and courteous. I would hire him again.

I called on Saturday and arranged for Paul to come out on Monday to do this. He arrived on time. There is evidently something wrong with the way my door is hung, and that's why you have to pull very hard to get it to open (which is why the doorknob finally came off). He spent quite a while trying to fix that problem. He tried to tighten the hinges so that it would be aligned correctly, but that made the fit even tighter. Since it's a metal door, he couldn't shave the top to make it fit. So finally all he could do was get the door to fit as well as possible, put the new lock and deadbolt on, and explain what the problem was with the door so that I can try to get the problem fixed. He also put new locks and deadbolt on my other door. That one didn't take long since it was hung correctly. Best of all is that one key fits all four locks--I thought I'd have to carry four keys around! He was professional, knowledgeable, and a very nice man. He also did a good job of vacuuming and cleaning up his mess when he was done. I like my new locks and think he did a very good job. If I happen to need a locksmith again in the future, I will definitely call him.

Paul did a wonderful job, and we highly recommend him! He arrived on time to our home, thoroughly explained what was wrong with our lock and how he would fix it, and then completed the repair. Very, very professional! Also, he provided an extremely reasonable price!

When I called Paul yesterday, he returned my voicemail within the hour. He was able to make it to my home the next day. I got a call from him letting me know he would be here right on time, and he was. It took all of 20 minutes for him to re-key the deadbolt and make me two keys. I highly recommend this locksmith, especially if you live on the Southside in Indy. Couldn't be happier, and couldn't feel more secure.

Paul was professional and did a quality job on our five locks. He keyed them all the same so we only have to have one key. Highly recommended and great price!

I called at 10:07 am and by 10:54 am I was in my house and Paul was pulling out of my drive! Kind, professional, helpful, and fair price. Would definitely use them again! Loved the quick response time!

Nice guy. Good at job. Made sure I was happy. Good price

Paul was great - professional, prompt, and courteous and with fair pricing to boot. He went above and beyond my expectations, including even calling the company that made one of the locks on our house and getting them to replace the lock for free because the programming code was scratched off - and then he came back and installed the new one for us. I highly recommend Southside.