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PREFERRED MECHANICAL SERVICES

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Preferred Mechanical Services is a locally owned and operated company, providing plumbing, heating, air conditioning, and duct cleaning services. We service all makes and models and utilize professional quality products from major industry brands to provide a solution to your commercial and residential problems. Our services are tailored to apartments, light commercial, and residential areas. We offer 24-hour emergency service available. We have 24 emplyees ready to service all your plumbing and HVAC needs. There is an extra charge for emergency service. Travel charges may apply. We do not charge a service call fee or a diagnostic fee. We charge an hourly rate plus parts. We use subs for drain cleaning.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

HVAC SERVICE REPAIR & REPLACEMENT RESIDENTIAL COMMERCIAL AND APARTMENTS, ALL MAKES AND MODELS. PLUMBING SERVICE REPAIR & REPLACEMENT FIXTURES, PIPING, WATER HEATERS, WATER AND DRAINAGE PIPING INTERIOR AND EXTERIOR. 24 HOUR EMERGENCY SERVICE. WE ALSO DO DUCT CLEANING

Services we don't offer

DRAIN CLEANING

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.612 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
0%
2
8%
1
8%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 1-12 of 12 reviews

Della M.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
They got the job done. It took a while because it has a complicated problem. He was very diligent, made sure he got it fixed and fix it right.
Description of Work: I had to have my furnace service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Della M.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed air conditioner. As far as I can tell everything went fine. I have not used the a/c yet but it was tested after installation and I was told it was working fine. The job was finished in about 4 hours, they cleaned up the area and left. They also installed a new furnace for me last October and I have not had any problems with that.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph N.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Clear main drain and replaced water shut off. Steve handled all the work coordination. Very seamless transaction at a fair price.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

NANCY B.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went without a hitch. and we have had zero problems with it.
Description of Work: Replaced an old gas furnace with a new energy efficient one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

greg H.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
I have used them for many years and they are doing a great job.
Description of Work: Heating and A/C Maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

NANCY B.
02/2011
5.0
heating & air conditioning/hvac
  + -1 more
They were very responsive and very professional. I got bids from several companies and they were the best value. I would definitely use them again.
Description of Work: They replaced an existing gas furnace with a new high efficiency gas furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,989

LINA AND QUINTON S.
10/2008
5.0
plumbing, water heater repair
  + 0 more
They are very inexpensive they work with you on price and time, the only downside is theya re so good they ares alwyas backed up. They are very knowlegable. They are generally flexible and getting things done. They are really concerened about getting th job done right so they don't have to come back out. THey are concerned with making my priorities first. I will recommend them to anyone.
Description of Work: They did everything that was plumbing in my house, water heaters, pumps, wiring, recirculations pumps, air conditioning, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

EMILY AND MIKE W.
07/2008
5.0
plumbing
  + -1 more
They were called through our home warranty to evaluate water in the basement. Responded quickly at night (11:50 PM) and were courteous.
Description of Work: Evaluation of water in basement. ($50)

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel M.
01/2008
1.0
plumbing
  + -1 more
I called them for work because my home warranty company assigned my claim to them. I described my problem, and even described the additional (non-warranty) work I wanted them to perform on my dime. The person I talked to seemed knowledgeable enough, and was willing to answer my questions, so I was very satisfied at this point. We set up an appointment, and I made arrangements with work to be available to head home during the appointed time. They never contacted me nor did they show up to the house, and finally after half an hour past their stated arrival window, I called them. When their answering machine picked up, I left a message asking them to call me. I still hadn't heard from them several days later, so I had HSA give me a different service to use.
Description of Work: None, other than setting up the appointment they didn't show up for.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from PREFERRED MECHANICAL SERVICES
THIS WAS AN ISSUE WITH THE HOME WARRANTY COMPANY NOT FORWARDING A WORK ORDER TO AUTHORIZE THIS SERVICE. THEY HAD GIVEN HOMEOWNER OUR INFO TO VERIFY TIME FRAME. WE CONTACTED THE WARRANTY COMPANY THEY SAID THEY WOULD CONTACT THE HOMEOWNER TO VERIFY AND SEND AUTHORIZTION WORK ORDER. NEITHER APPARENTLY HAPPENED.

KATHARINE H.
02/2005
2.0
plumbing
  + -1 more
THE TECHNICIANS AGREED THAT YES, THE DRAIN WAS CLOGGED, AND ADDED THAT A COVER HAD BEEN INCORRECTLY INSTALLED, THUS CAUSING THE LEAK. HOWEVER, SINCE THEY DON'T UNCLOG DRAINS, THERE WAS NOTHING THEY COULD DO. I WAS CHARGED $75 AND THEY DID NOTHING. TWO ISSUES: 1), WHY TAKE A SERVICE CALL FOR A CLOGGED DRAIN IF YOU DON'T UNCLOG DRAINS?, AND 2) SINCE WHEN DO PLUMBERS NOT UNCLOG KITCHEN DRAINS? I THOUGHT THAT'S WHAT PLUMBERS DID! ANYWAY, THE GUYS WERE FINE, PROMPT, ETC..., BUT I FEEL SERIOUSLY JIPPED. AND WE STILL CAN'T USE OUR KITCHEN SINK OR DISHWASHER.
Description of Work: KITCHEN SINK WAS CLOGGED AND LEAKING INTO BASEMENT. THE HOME WARRANTY COMPANY (GLOBE HOME WARRANTY) SENT PMS OUT TO FIX.

Rating CategoryRating out of 5
value
2.0
professionalism
2.0
punctuality
5.0

$75

Response from PREFERRED MECHANICAL SERVICES
WE WAS DISPATCHED ON A LEAK FROM KITCHEN SINK. GLOBE IS FULLY AWARE WE DO NOT CLEAN DRAINS. WE HAD NO IDEA THE LINE WAS CLOGGED.

greg H.
03/2003
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: HEATING & PLUMBING WORK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

greg H.
03/2003
4.0
plumbing
  + -1 more
unknown
Description of Work: HEATING & PLUMBING WORK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

    Contact information

    67 N 2nd Avenue , Beech Grove, IN 46107

    www.preferredmechanicalservice.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Plumbing,
    Water Heaters,
    Dryer Vent Cleaning,
    Air Duct Cleaning

    FAQ

    PREFERRED MECHANICAL SERVICES is currently rated 4.7 overall out of 5.
    PREFERRED MECHANICAL SERVICES accepts the following forms of payment: Check,MasterCard,Visa
    No, PREFERRED MECHANICAL SERVICES does not offer free project estimates.
    No, PREFERRED MECHANICAL SERVICES does not offer eco-friendly accreditations.
    No, PREFERRED MECHANICAL SERVICES does not offer a senior discount.
    Yes, PREFERRED MECHANICAL SERVICES offers emergency services.
    Yes, PREFERRED MECHANICAL SERVICES offers warranties.
    PREFERRED MECHANICAL SERVICES offers the following services: HVAC SERVICE REPAIR & REPLACEMENT RESIDENTIAL COMMERCIAL AND APARTMENTS, ALL MAKES AND MODELS. PLUMBING SERVICE REPAIR & REPLACEMENT FIXTURES, PIPING, WATER HEATERS, WATER AND DRAINAGE PIPING INTERIOR AND EXTERIOR. 24 HOUR EMERGENCY SERVICE. WE ALSO DO DUCT CLEANING
    DRAIN CLEANING

    Contact information

    67 N 2nd Avenue , Beech Grove, IN 46107

    www.preferredmechanicalservice.com