Thomas was prompt, courteous and very knowledgeable in troubleshooting and resolving the issues with my central air system. He took the time to answer my questions, was very responsive to my situation and his pricing was fair. He will be my first call when I need HVAC services in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
George W.
08/2017
5.0
They made an appointment quickly and were there early the next day. The tech called and was running late because of traffic, but was there within no more than a few minutes late, I just barely got there myself because of the traffic and was about to call him to let him know I'd be late. In any case, he arrived on time as far as I'm concerned. He repaired my air conditioner and put in some non-functioning parts and was done in less than 30 minutes. I highly recommend this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dennis M.
08/2017
5.0
Nothing
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Karla J.
07/2017
5.0
What I appreciate most is the responsiveness of Thomas when I called. My AC installation was postponed because of bad weather and a holiday during the hottest time of the year. My house was miserably hot and humid and i was cranky. Thomas knew I was unhappy and miserable but he returned my calls and was apologetic for the delays. I appreciate his hard work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jamie W.
05/2017
5.0
Hired them for air duct cleaning...very professional and quality work. Would definitely hire them again!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Judd C.
04/2017
5.0
Most outstanding service. Tom is very thorough, professional and explains all work in laymans terms. Would hire him again anytime and recommend his services to anyone
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dennis E.
04/2017
4.5
Technician worked quickly and efficiently.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
$400
Beverly E.
04/2017
5.0
Thomas Neuner came the day after I called, which I appreciated. Also, after the job was completed and he had left, I sent a text to him with a question and he replied immediately. Very personable and explained everything to me. Will call him again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Katherine G.
04/2017
5.0
I spoke to Tom and he was knowledgeable, budget friendly, professional and timely. I definitely recommend his company and would use him in the future
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Brenda H.
08/2016
5.0
Tom was personable, professional, and knowledgeable. He called 30 minutes out and was on time. HIs work was efficient and comprehensive. We have a large home, and he didn't seem daunted in the least! His pricing was competitive and a good deal for the top notch work he did. I'm always happy to support great small businesses in our area, and I would recommend Neuner Heating & Air to anyone with confidence. (Thank you to both HomeAdvisor and Tom at Neuner Heating & Air.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$500
Donald L.
07/2016
4.0
Good Service
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
$240
Kate L.
04/2016
2.0
tHEY DIDN'T DO A COMPLETE JOB. i THINK THEY CHARGED TOO MUCH
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
2.0
Michael M.
01/2016
5.0
Prompt, professional and reasonably priced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
JC T.
01/2016
4.5
They were on time and did a great job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$99
gary s.
01/2016
5.0
Coldest day of the winter and He was on time and preformed an excellent job, Will have him back next fall before winter.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Aaron B.
01/2016
5.0
Thomas were very professional and fixed the problem quickly and reasonably. He also didnt make me feel silly because the issue was my own fault
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lorie D.
11/2015
5.0
Thomas was very knowledgeable and helpful. will be recommending Thomas to others. A very nice young man,