Darrell & Carol Munchel are the owners of A-1 Garage Doors, Inc. They and their family have been dedicated to bringing to the public the best in quality and service since 1988. Darrell has made his career in the garage door industry for over thirty years. He started out as an installer and has spent over twenty years as a business owner as well. He is the current president of the Indiana Garage Door & Operator Association (IGDOA), which keeps him on the cutting edge of advances in garage door services and technology.
A-1 Garage Doors offers a winning combination of top quality products and dependable service. We are truly the company with the boss on the job!
At A-1 Garage Doors, Inc. we have something of value to offer where garage doors and openers are concerned. The showroom was created in an effort to give buyers a true feel for what they are looking to purchase. With an assortment of residential doors and a working garage door and opener on display, customers can see, touch, and hear what they are buying. Don’t make an ill informed purchase from a glossy brochure. Stop by our showroom for a no-hassle, pressure-free demonstration.
Business highlights
37 years of trusted experience
Services we offer
Our professional installers are full-time employees, trained by us to maintain our high standards. We employ no subcontractors. We install garage doors in new construction and replace doors in existing structures. We removed and haul away existing door, track, and hardware. Reconnect existing opener and install proper bracing for the door. Install woodgrain vinyl weather seal. Replace extension and torsion springs. We repair all brands of garage doors and openers.
I called the company and explained the problem over the phone. She sent two people out out but never told me there would be a charge. When they arrived, the service tech told me that the cobwebs in front of the sensors mounted near the floor of the garage by the tracks was causing the problem and that I needed to clean the cobwebs blocking the sensors. They wanted to charge me $95 to service a garage door that just needed the cobwebs cleaned from its sensors to work properly- a charge they never told me about prior to sending someone out. I spoke to the owner of the company who was very unprofessional. He basically accused me of lying and said the charge was valid.
Description of Work: Needed to know why our garage door would not close all the way
Rating Category
Rating out of 5
Response from A-1 GARAGE DOORS INC
When someone calls a service provider to come out and perform services there is a charge. The customer knew the charge ahead of time and kindly left out that she even requested the $15.00 off coupon which made the bill $80.00. She also kindly left out the part about having track fixed or straighten. We treat our customers with the upmost respect and had the customer only had cobweb issues we would have gladly done this for no charge.
Vince D.
11/2020
1.0
garage doors
+ -1 more
Should be a simple job for a Garage Door Professional. Found their number on a sticker on my garage door. Called for quote on Monday, their man showed up Tuesday. .....and a week later never heard back from them about a quote or anything. They are obviously not hurting for work and are too busy to do the work I need done ASAP (emphasized that to them as as well) so I hired another Pro who quoted today and will be doing the work tomorrow.
Description of Work: Replace Rubber Weather Seal from Door
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
2.0
Barbara D.
08/2020
5.0
garage doors
+ -1 more
Was very pleased with the work they did. Eddie and A. J. were professional and efficient. They showed up on time, were friendly and well-mannered, and didn’t leave any mess behind. In addition, they went above and beyond what was contracted, by making a much-needed repair to my entry door! I have used A-1 twice before, and because they treat their customers respectfully and do a great job, I will continue to call them for any future garage door needs.
Description of Work: New garage door opener, plus repairs to a second garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Steve D.
06/2019
5.0
garage doors
+ -1 more
Arrived on time. Unloaded his truck and spread out his equipment like he knew what he was doing. In no time, he had removed the old door and loaded it on the truck while laying out the new door. Obviously, this guy was familiar with this project. I pretty much stayed inside to stay out of the way. I was surprised at how fast and efficient this job went. I could not be more pleased with my new door. I think the price of these doors are high in general.
Description of Work: Replace an old damaged garage door
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
GEORGE W.
06/2019
5.0
garage doors
+ -1 more
We've used A-1 Garage Doors Bargersville in the past. (see previous review) so it wasn't hard to consider them when one of the springs on our garage door broke. Even though our previous experience was great I still checked prices with a couple other options. I wasn't surprised that another company was a little cheaper than the price quoted by A-1. What I had to decide was whether or not a 9% ($24) lower price was worth potential hassle or disappoint. It was an easy decision to pick (again) A-1 Garage Doors and we weren't sorry at all. Steve, the service tech arrived about 20 minutes early, was friendly, and very professional. I'm as serious as I can be when I say it took him little more than 25 minutes from start to finish to replace both springs. When he told me we were all set I was shocked. I had blocked off an hour of my schedule and gave myself extra time to get to my next appointment in case things went long. Instead of rushing to the next thing I was able to sit and enjoy a cup of coffee instead of grab and go. It has been about two weeks and the garage door continues to work great. It pays to use companies with this level of professionalism and experience.
Description of Work: Replacement of broken spring(s)
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$245
Jack S.
12/2018
5.0
garage doors
+ -1 more
Called several different companies to obtain an estimate on replacing a brown colored garage door. They were willing to come out to the house in the evening due to on my work schedule. A-1 Garage doors were also the only company that quoted replacing the garage door to match the color of the old door. The owner himself came to the house and throughly explained what insulation factor should be considered based how we used the garage. Received a replacement quote the next day and I had a new door by the end of the following week.
Description of Work: Garage door replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Bryan B.
08/2018
5.0
garage doors
+ -1 more
Everything went very well. Installer and installation were top notch.
Description of Work: Installed a new garage door
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from A-1 GARAGE DOORS INC
We appreciate your business and look forward to assisting you in the future with any garage door needs. Again, thank you for your business.
Scott S.
06/2018
5.0
garage doors
+ -1 more
Great experience. Honest and fair contractor. Darrell pointed out the door was in good shape when he could have encouraged us to get a new one. Replaced springs and greased door. It is now as quiet as ever when going up and down.
Description of Work: Spring repair and door maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Mary H.
02/2018
5.0
garage doors
+ -1 more
They were excellent and were super nice to deal with. They installed the door and came back to finish it. They put my garage door opener in and even their prices were reasonable. I would definitely use them again and I would highly recommend them.
Description of Work: They installed an 18 foot garage door on my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A-1 GARAGE DOORS INC
We were glad to be of service and look forward to working for you again if you need us. We appreciate your taking the time to give us a review. Thank you.
Patsy C.
02/2018
5.0
garage doors
+ -1 more
Excellent! I really liked that when I made the appointment they were not only able to come that day, but they told me what kind of vehicle to expect and who to expect. When Darrell arrived he gave me a price before performing the service, so no surprises.
Description of Work: Emergency garage door repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$147
Wanda S.
01/2018
5.0
garage doors
+ -1 more
The whole process went fine. Both the phone staff and door installer were courteous and efficient. I intend to use them this spring to install the third car garage door.
Description of Work: I needed a new new garage door with openers.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A-1 GARAGE DOORS INC
We were glad to be of service. We will be running a special thru our door manufacturer in March and April and you can get a rebate on certain models of garage doors. You might want to keep that in mind when you are ready to replace the garage door. We appreciate your business.
Cathy H.
12/2017
3.0
garage doors
+ -1 more
After Home Depot screwed up the order with only one opener, A-1 staff wanted to cancel the entire project. Convinced instead to take a Home Depot supplement. Installed a week and a half after promised. After installation, two of the four locks would not latch.
Description of Work: Four garage doors in new construction.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0
Vivian T.
11/2017
5.0
garage doors
+ -1 more
It was great! Arrived on time, went right to work and was very respectful. Fixed the problem and went on his way. Perfect customer service in my book!
Description of Work: Broken spring replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A-1 GARAGE DOORS INC
We will glad to be of service to you and appreciate your kind words.
Larry C.
08/2017
3.0
garage doors
+ -1 more
It took them a few days to get someone out to inspect, which I expected. Almost a week to find my panels and get them ordered in. 3+ weeks to get them in, as they only get shipments once a week (Tuesday). When I called after 3 weeks to see if the panels were in, and they finally were... I was told I'd have to wait another week to get the door fixed. As far as I'm concerned, I placed my order weeks before anyone else, so I should have gotten faster service, or at least a call to schedule them... the parts would probably still be sitting at their office if I hadn't called to see what was up. Secondly, when the tech arrived this morning, he was upset that my cars were not moved(Not that they were too close to the garage door or anything...), and gave me a hard time until I got it done, and then complained about a few other things that weren't related to the job at hand... When the job was finished and everything was working, they gave some excuses for why the door panels didn't exactly match, nor did they attempt to make it right. Tech didn't know if there was a warranty on the work provided either. Not sure if the guy was high or what, but he didn't seem to know anything about how his company did business. I wasn't exactly filled with a sense of confidence, much less impressed. Final word?: Would say stay away... far, far away...
Description of Work: Garage door panels replaced due to being struck with a car
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0
$341
JOHN W.
08/2017
2.0
garage doors
+ -1 more
I've worked with them before and they were great. This time was different. I called on Tuesday morning because our garage door opener stopped working. They said they were really busy and would send someone as soon as they had someone available. No indication whatsoever of how soon that would be. When I asked if I could get a specific time frame so I knew when to be at home, she said no and reiterated that they'd send someone as soon as they were available. I explained that I have a business to run and can't wait at the house all day every day with no idea when they would show up and again asked if there's any way we could set a time frame. She put me on hold and when she came back said they would have someone here on Thursday afternoon. Waiting two days was not what I had hoped for, but I understood they were busy so I said OK. Late Thursday morning, the day of the appointment, I got a call from them asking if they can send someone out on Saturday. I said I was expecting someone this afternoon (Thursday) based on our conversation on Tuesday and that I had rearranged my work week to be here for it. She said she had no record of that and seemed to imply that I was the one who was mistaken, indicating that if they would have set an appointment, they would have written it down. When I expressed my frustration over having rearranged my schedule based on their word two days ago, she apologized for the miscommunication; but made no effort to try to rectify the situation other than send someone out on Saturday (when I would *not* be able to be home). At that point, I said I would need to take my business elsewhere. I get that good companies are busy and that mistakes get made, but I have my own business to run and am busy too. I rearranged my work week so I could be home for this appointment. My home is less than 4 miles from their shop and this is a small repair job. It would not have been difficult for them to get someone here to get this taken care of and turn this into a good experience. I really wanted this to work. I always prefer to support the local businesses in my own neighborhood whenever possible, especially when they normally do good work like this one has done in the past. But if they can't keep they're word and aren't willing to try to make it right when they don't, they're not going to get my business or my referrals. Prior to this, if anyone asked, I would tell them to call A-1. I don't feel like I can do that anymore. I rated D for professionalism/overall and F for punctuality because their initial hesitancy to even set an appointment, then missing the appointment, and finally not willing to try to do better on making it right than to ask me to wait another two days. It would have been F except that the lady I spoke with today was polite.
Description of Work: Garage door opener stopped working and needed them to get it working again.
Rating Category
Rating out of 5
professionalism
2.0
punctuality
1.0
David A.
08/2017
5.0
garage doors
+ -1 more
The rep first came out to give an estimate, which I agreed to. He said that someone would call shortly to set up a date. They called the next day and set up the appt for yesterday. Rep arrived yesterday and installed it. Both reps were very good representatives of the company. They were well dressed and presented themselves nicely. Both were also very friendly and worked quickly. They did a very good job and I was very pleased with their work.
Description of Work: They replaced a garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A-1 GARAGE DOORS INC
We appreciate your business and thank you for the comments about our installers. We look forward to doing business with you again if you need us.
Jane M.
05/2017
5.0
garage doors
+ -1 more
Wonderful!! They were quite responsive when I called and came out early in the afternoon. Steve was very knowledgeable and had the spring replaced within 15 minutes!
Description of Work: The spring on our garage door broke, so therefore we couldn't get the door open at all.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A-1 GARAGE DOORS INC
We were glad to be of service and appreciate your kind words.
Matt S.
04/2017
5.0
garage doors
+ -1 more
Perfect - great company to work with!
Description of Work: Garage door opener replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Response from A-1 GARAGE DOORS INC
Thanks for contacting A-1. We were glad to assist you.
John F.
02/2017
5.0
garage doors
+ -1 more
They had three men (including Darrel) come out, and completed the job in a single day. Since I was not replacing existing doors, the job required more planning and materials than a typical install would have. The guys did a great job, leaving me zero to complain about. They were friendly, professional and good at their work. I would not hesitate for an instant to recommend them to do Donald Trump's garage doors, if he asks me for a referral.
Description of Work: I have a large pole barn, and wanted two of the slider doors replaced with roll-up garage doors. One is 10 feet wide, the other 15 feet. I had three companies quote on the job. Based on two things (1) the quote, and (2) the obvious skill and know-how of Darrel Munchel, I chose A1 for the job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Response from A-1 GARAGE DOORS INC
We appreciate your business and thank you for choosing A-1 Garage Doors, Inc. for the job. Darrell has been in the garage door business for 45 years and knows what it takes to get a job completed correctly.
MARY T K.
01/2017
5.0
garage doors
+ -1 more
They were very responsive and punctual. The door was what I wanted and the installation went great.
Description of Work: I needed my damaged garage door fixed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$965
Response from A-1 GARAGE DOORS INC
We appreciate your business and were glad to be of service.
Nancy B.
10/2016
5.0
garage doors
+ -1 more
Everything went really well. We have used A-1 Garage Doors in the past and they are always really helpful.
Description of Work: Replaced coil spring at the top of the door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Nancy B.
10/2016
5.0
garage doors
+ -1 more
The contractor has given advice for upkeep on the garage which has saved me a lot of money. I have also called them in the past for minor troubles and they were able to give me suggestions over the phone on how to fix the problem myself. They are always very helpful.
Description of Work: Garage door tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Benjamin F.
10/2016
5.0
garage doors
+ -1 more
Repair went very well. Garage spring broke. I called A-1 and they scheduled me for the very next day. Scheduled a time for 4:00 pm and was very punctual. I was actually running a bit late, and he started before I got home. By the time I got home at 4:20 pm, he was done and everything was fixed and worked perfectly. Altogether, it was a very smooth and easy process.
Description of Work: Garage spring replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Nysa J.
10/2016
5.0
garage doors
+ -1 more
great; prompt arrival time and quality work
Description of Work: tgarage tune-up and repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
kim C.
09/2016
5.0
garage doors
+ -1 more
Went very well. Responded quickly and set up quickly. Was on time , professional, got the job done well and timely for a fair price. would use them again.
Description of Work: Needed to have the code of my garage door and opener reset.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Garage Doors
FAQ
A-1 GARAGE DOORS INC is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
A-1 GARAGE DOORS INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, A-1 GARAGE DOORS INC does not offer a senior discount.
No, A-1 GARAGE DOORS INC does not offer emergency services.
No, A-1 GARAGE DOORS INC does not offer warranties.
A-1 GARAGE DOORS INC offers the following services: Our professional installers are full-time employees, trained by us to maintain our high standards. We employ no subcontractors. We install garage doors in new construction and replace doors in existing structures. We removed and haul away existing door, track, and hardware. Reconnect existing opener and install proper bracing for the door. Install woodgrain vinyl weather seal. Replace extension and torsion springs. We repair all brands of garage doors and openers.