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Snappy Services, LLC

Handyman Services, Plumbing, Concrete Pouring and Repair,

About us

Snappy Services, LLC has over 20 years of experience in Plumbing, Drain Services and Excavation. We provide quick and affordable service to our customers--call today for your free estimate!

Business highlights

Emergency Services Offered

Services we offer

Plumbing, Excavation, Sewer Repair/Replacement, Drains, Sump Pumps/ Sump lines, Water Heaters, Drains

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.214 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
7%
2
7%
1
36%


Rating CategoryRating out of 5
quality
3.1
value
4.0
professionalism
3.2
responsiveness
3.7
punctuality
3.9
Showing 1-14 of 14 reviews

Adam M.
09/2021
1.0
concrete repair, plumbing, water heater repair, drain pipe
  + 2 more
The plumber, Rudy, improperly diagnosed an issue with a leaking pipe; incorrectly cleaned my water heater (which then caused me to pay $100 to fix his work); said he was too large to fix a leak in a pipe that I had requested; and conversed about his family issues far longer than he did work. When the problems were brought up to Snappy, they said they would send someone out at a time that works best for us. When given that time, they replied that they weren't available for several weeks after the time that worked best for us. I'm understanding the two star review on Yelp now
Description of Work: Leaking pipe repaired, water heater cleaned out, shower water adjusted, washer drain intalled

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$700

Tiffany M.
01/2021
1.0
water heater repair
  + -1 more
Unprofessional, poor communication. Did not stand behind their work.
Description of Work: Water heater replaced

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0

$999

Jaire H.
11/2020
3.0
excavators, plumbing
  + 0 more
Even though the job was completed there was way too many issues to leave a good review. They told us it would only take about a week to finish yet, it took over three. We paid a deposit to secure our spot for the job but they had us pay in full before they finished only to threat us by not completing the rest of the job if they didn't get paid in full while working midway. We paid them in full and then we didn't have water for half a day. Eventually they got it fixed but it took way to long to do it. They left such a mess outside due to excavating. I contact them for questions or clean up but they do not respond. However, when it came to paying halfway through the job they would call very late at night to bother for payment.
Description of Work: House water to be connected to city water.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0


Donna V.
09/2020
1.0
concrete repair, plumbing, sewer cleaning, drain cleaning
  + 2 more
Sewage workHorrible they left a mess in our field in backyard we called to see if they could clean up and they refused my husband had to end up cleaning the mess up I will never use them again
Description of Work: Sewage work

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$5,000

Elizabeth B.
08/2020
2.0
concrete repair, plumbing
  + 0 more
I have used Snappy Services as a sub-contractor for about 8 months. They have been quick to respond to jobs and usually work is performed well, which helps justify their higher prices. The problem is when the job does not go well, there is little accountability and a poor attitude toward the customer. They argue rather than solve the issue. I am a professional in the field with 18 years experience.
Description of Work: Locate slab leak

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$350

Kelly R.
08/2017
5.0
handyman service, plumbing, drain cleaning
  + 1 more
I called in the morning and was given a timeslot of 10-12pm, the technician was at my house at 10 on the dot! He was able to get my lines opened up in about 40 minutes. Snappy Services even ran a camera through my main line to get a visual inspection of everything. I am very impressed with this company! I will definitely be using them in the future!
Description of Work: Mainline Drain Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brad D.
08/2017
5.0
handyman service
  + -1 more
Very good. I would recommend them to anybody.
Description of Work: Water heater replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jessica R.
08/2017
5.0
handyman service, plumbing
  + 0 more
Snappy was AMAZING. The technician called me 30 minutes prior to arriving at my home to let me know he was on his way. Once he arrived he was very polite, introduced himself and inquired about my concerns. The technician worked very diligently on unclogging my main line and after a short time was successful and everything was back up and running again. The technician was not only polite and courteous to me but also to my home. He cleaned up any messes he made and left with a handshake.
Description of Work: Clogged main line. Toilet backed up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Doug S.
08/2017
5.0
handyman service
  + -1 more
Beyond expectations--very pleased.
Description of Work: Snappy Services replaced my sewer line and did an excellent job! They were very knowledgeable and professional-I highly recommend this company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry C.
08/2017
5.0
handyman service
  + -1 more
Great! Guys were very professional and got our mainline opened right up!
Description of Work: Drain cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Casey B.
08/2017
5.0
handyman service
  + -1 more
They are very helpful and great at their job
Description of Work: Nothing right now

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Snappy Services, LLC
Thank you very much for you review [Member Name Removed]--we truly appreciate your business and look forward to serving you again in the future!

tyler S.
08/2017
5.0
handyman service
  + -1 more
great job very fast
Description of Work: great job replacing my sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Meghan L.
08/2017
1.0
handyman service
  + -1 more
Terrible. They would charge for work they didn't do, and over charge for the work they did do. I now have multiple contractors going behind their work to fix issues.
Description of Work: Used for rental properties.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Snappy Services, LLC
Wow! I am sorry that the staff at Dorfman is utilizing this method of communication to harass our business further. Apparently they are in a financial crisis and do not have the funds available to pay their bills for maintenance on properties that they manage. Ironically, this review appeared right after we told them that we were planning on moving forward with litigation to get these issues settled. Hopefully they get things worked out internally, so that they will not need to utilize such methods to try and negatively impact other honest, hardworking businesses.

Elizabeth S.
01/2017
1.0
handyman service
  + -1 more
Terrible! Do not hire this company!
Description of Work: Closet repairs

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Snappy Services, LLC
Ms. [Member Name Removed], I am sorry that you were unhappy with what your property management company authorized us to repair at your residence. As much as we tried to advocate for what you wanted to have done, ultimately we have to abide by what they authorize us to do as they own the property. We hope that you understand this and wish you the best of luck in the future!

    Contact information

    unknown, Avon, IN 46123

    http://www.snappyservices.biz

    Service hours

    Sunday:
    8:00 AM - 4:00 PM
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured

    No License Required for Trade

    Trade License Number
    PC11700054
    Trade License Locale
    Indiana
    Trade License Authority
    Plumbing Commission
    Trade License Expiration
    12/31/2017
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Handyman Services,
    Plumbing,
    Concrete Pouring and Repair,
    Drain Cleaning,
    Water Heaters,
    Sewer Cleaning,
    Drain Pipe Installation,
    Excavating

    FAQ

    Snappy Services, LLC is currently rated 3.2 overall out of 5.

    Sunday: 8:00 AM - 4:00 PM

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: 8:00 AM - 4:00 PM

    Snappy Services, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Snappy Services, LLC offers free project estimates.
    No, Snappy Services, LLC does not offer eco-friendly accreditations.
    Yes, Snappy Services, LLC offers a 10% senior discount.
    Yes, Snappy Services, LLC offers emergency services.
    Yes, Snappy Services, LLC offers warranties.
    Snappy Services, LLC offers the following services: Plumbing, Excavation, Sewer Repair/Replacement, Drains, Sump Pumps/ Sump lines, Water Heaters, Drains

    Contact information

    unknown, Avon, IN 46123

    http://www.snappyservices.biz

    Service hours

    Sunday:
    8:00 AM - 4:00 PM
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 4:00 PM