LOWE'S

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I am still in the process of it.

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Got what I purchased.

Great

Very well

I would use them again.

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Lowe's saved the day for me.

GREAT CUSTOMER SERVICE.

THIS IS AN AWESOME NEW SERVICE THAT LOWE'S OFFERS. I NEEDED A SMALL AMOUNT OF PAINT TO REPAIR SOME WOODWORK SCUFFS WHEN WE PUT OUR HOUSE ON THE MARKET. I BROUGHT HOME SOME PAINT CHIPS AND FOUND ONE THAT CLOSELY MATCHED, THEN ASKED THEM TO MIX A SAMPLE FOR ME. I RECEIVED A 3 OUNCE JAR OF THE PAINT OF CHOICE AND WAS ABLE TO COMPLETE MY PROJECT WITH SOME LEFTOVER. THE SERVICE IS ADVERTISED AS A ''TRY A COLOR OUT'' WITH THE IDEA THAT YOU CAN PAINT A 3 OR 4 FOOT SQUARE SPOT ON A WALL TO GET AN IDEA OF WHAT A COLOR WILL REALLY LOOK LIKE ON YOUR WALL, BUT IT WORKED FOR MY PURPOSE AS WELL. THEY WERE VERY ACCOMMODATING, BUT IT SHOULD BE NOTED THAT THEIR SAMPLE PROGRAM IS ONLY AVAILABLE IN A SATIN FINISH.

TOOK REPEATED VISITS TO GET THE DOORS INSTALLED. FIRST VISIT, INSTALLER CUT DOOR SWEEP TOO SHORT, AND PROMISED TO RETURN NEXT DAY TO REPLACE. WE CALLED LOWE'S BACK AFTER 4 DAYS WITH NO WORD FROM INSTALLER. INSTALLER THEN RETURNED, BUT "FORGOT" WHAT MODEL DOOR WE HAD, AND BROUGHT WRONG PART. WAITED 4 MORE DAYS, THEN CALLED TO COMPLAIN, AND REQUEST A NEW INSTALLER TO COME REPAIR DAMAGE DISCOVERED SINCE ORIGINAL INSTALLATION. NEW INSTALLER BROUGHT NEW DOOR TO REPLACE BACK STORM DOOR, AND INSTALLED CORRECTLY IN FIRST SHOT. FIRST INSTALLER REPEATEDLY ARRIVED MORE THAN HALF AN HOUR EARLY WITHOUT CALLING. SECOND INSTALLER WAS PROMPT.

GOOD RESULTS, WOULD USE THEM AGAIN.

WE INSTALLED OUR OWN GARAGE DOOR OPENER IN NOVEMBER. WE RESEARCHED THE BEST PRODUCT AND FOUND IT AT TWO DIFFERENT STORES. LOWES HAD A LITTLE HIGHER PRICE THAN THE OTHER STORE, BUT HAD ALL THE ACCESSORIES FOR INSTALLATION IN STOCK. WE INFORMED THEM OF THE LOWER PRICE AT THEIR COMPETITOR AND THEY QUICKLY AND PLEASANTLY NOT ONLY MATCHED THE PRICE OF THE COMPETITOR, BUT BEAT IT BY 10%. THE DOOR OPENER IS WORKING FINE AND WE ARE PLEASED WITH THE TREATMENT WE RECEIVED AT THE STORE.

PURCHASED ON A SATURDAY; CALLED MONDAY TO INSTALL. CAME TUESDAY MORNING AND DID AN EXCELLENT JOB. HAD TO RE-ROUTE PLUMBING FOR ME FOR EXTRA FEE BUT DID A GOOD JOB ON THAT AS WELL. CLEANED UP AND VACUUMED WHEN FINISHED AND TOOK AWAY ALL DEBRIS. CAME BACK WEDNESDAY EARLY MORNING TO CORRECT A SMALL PROBLEM I NOTICED AFTER THEY LEFT. WERE VERY APOLOGETIC THAT THEY DID NOT NOTICE THE PROBLEM BEFORE THEY LEFT. A WONDERFUL EXPERIENCE!

THEY CAME OUT, MEASURED, AND ORDERED THE MATERIALS IN MAY. THEY CALLED TO SAY THE MATERIALS WERE IN, LATE JUNE. WE SET AN APPOINTMENT FOR INSTALLATION SIX WEEKS AFTER THE INITIAL ORDER, WHICH REPRESENTED A DELAY. HE FOUND THE DOOR WOULD NOT FIT, AND SAID IT WAS BECAUSE THE DOOR DIDN'T MATCH THE MEASUREMENTS THEY GAVE TO THE MANUFACTURER. THEY SET ANOTHER INSTALL DATE AND THEY DIDN'T SHOW UP. WE GOT A LOT OF EXCUSES. FINALLY SOMEONE ELSE CAME OUT, BUT DID NOT INSTALL ANYTHING. AFTER QUITE SOME TIME WITH NO RESPONSE, WE CALLED THEM, AND WERE TOLD WE WOULD BE CONTACTED. AFTER ANOTHER LENGTHY DELAY, WE FOUND THE ORIGINAL MIS-SIZED DOOR WASN'T SENT BACK WHEN IT SHOULD HAVE BEEN. WE EXPLAINED WE WANTED A REFUND. THEY TRIED TO MAKE A LONG DRAWN OUT PROCESS OF CREDITING US FOR THE COST OF THE DOOR.

THEY WERE PROMPT AND DID EXCELLENT WORK. THEY WERE VERY POLITE AND COOPERATIVE. THEY DID A GOOD JOB. LOWE'S CALLED AFTERWARDS TO SEE IF WE WERE SATISFIED.