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COMFORT ZONE INC

4.3(
8
)

Heating and Air Conditioning, Air Duct Cleaning, Gas Logs

About us

,

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

RESIDENTIAL & COMMERCIAL SALES, SERVICE, INSTALLATION AND DESIGN OF ALL HEATING & COOLING EQUIPMENT INCLUDING CONVENTIONAL AND GEO-THERMAL HEATING. ALL MAKES & MODELS. MAINTENANCE & INSPECTIONS. FILTRATION, VENTILATION, DUCT CLEANING, ULTRAVIOLET AIR PURIFICATION, AIR QUALITY MONITORS AND ANALYSIS, HUMIDIFIERS, THERMOSTATS, VENT-FREE GAS LOGS.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes

Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.38 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%
Rating CategoryRating out of 5
quality
4.6
value
5.0
professionalism
4.3
responsiveness
4.5
punctuality
4.6
Write a review
Showing 1-8 of 8 reviews
RACHEL E.
07/2006
1.0
heating & air conditioning/hvac
  + -1 more
Comfort Zone did not perform any work for me so far. It was impossible to get a call back from their company until I threatened to report their poor service via voice mail. When I told them I would report them to Angie's list, the BBB, and the Attorney General in regards to their poor service, they called and said they would be out today. They did not give a time they will arrive. If I had a choice of which service provider to use, I would not use Comfort Zone; however, my home warranty company only has their company as service providers for my area. I only hope that their onsite performance is better than their telephone service.
Description of Work: Comfort Zone did not perform any work for me so far.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1
Response from COMFORT ZONE INC
WE ARE A SERVICE PROVIDER FOR THEIR HOME WARRANTY COMPANY. WE ARE NOT ALLOWED TO MAKE ANY REPAIRS UNTIL AUTHORIZED BY THEIR WARRANTY COMPANY. IT IS NOT UP TO US. THE DAY SHE SAID SHE DID NOT GET A CALL FOR A SCHEDULED TIME, WE HAD SPOKEN WITH HER HUSBAND, WHO WAS VERY PLEASED WITH OUR SERVICE. WE ALSO HAD PROVIDED SERVICE TO THIS CUSTOMER PRIOR TO THIS AND THIS WAS A DIFFERENT PROBLEM. IT WAS A VERY HOT WEEK AND MOST COMPANIES WERE UNABLE TO KEEP UP WITH THE NUMBER OF CALLS RECEIVED, ONCE ALL LINES ARE FULL THEY ARE DIRECTED TO OUR VOICE MAIL. THEY RECEIVED SERVICE AND IT WAS REPAIRED THE NEXT DAY FROM THE TIME THEY CALLED IN. WE SUGGEST HOMEOWNERS SPEAK WITH THE MEMBER WHO WAS VERY PLEASED WITH THE PROFESSIONAL, QUICK RESPONSE AND REPAIR FROM US. WE ALSO HAD PROBLEMS OF COLLECTING THE $100 DEDUCTIBLE THEY ARE REQUIRED TO PAY ON OUR FIRST VISIT TO THEIR HOME. HOME WARRANTY COMPANIES REALLY TIE OUR HANDS SINCE EVERYTHING MUST BE APPROVED FIRST BY THEM! THANKS, RICHARD BIRTCHMAN / PRESIDENT
TAMMY N.
10/2005
5.0
heating & air conditioning/hvac
  + -1 more
THEY DID A GREAT JOB.
Description of Work: THEY DID THE ANNUAL CHECK UP.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
LORA D.
10/2005
1.0
heating & air conditioning/hvac
  + -1 more
THE SERVICE GUY, CURTIS, LEFT A FUEL SOAKED RAG IN MY HOUSE. THE RAG WAS FROM DIESEL FUEL SPILLING IN MY BASEMENT WHEN HE SERVICED ONE OF THE FURNACES. HE ALSO TRACKED DIRTY FOOTPRINTS THROUGH MY WHOLE HOUSE.
Description of Work: 10/14/05-HAD SERVICEMAN COME OUT FOR SERVICE ON 2 OIL FURNACES. AFTER HE LEFT, MY WHOLE HOUSE SMELLED LIKE DIESEL FUEL. THAT EVENING I TRIED TO TURN ON ONE OF THE FURNACES. IT DID NOT TURN ON, AND THE HOUSE SMELLED SO BADLY OF FUEL, I GOT A HEADACHE. AFTER A PHONE CALL, THE NEXT MORNING THE GUY CAME BACK. HE HAD LEFT A FUEL SOAKED RAG RIGHT UNDER THE INTAKE OF ONE OF THE FURNACES. AFTER WORKING HALF THE DAY (10/15), HE FOUND OUT IT WAS A BAD NOZZLE HE HAD REPLACED THE DAY BEFORE. IT STILL TOOK SEVERAL DAYS TO GET THE FUEL SMELL OUT OF MY HOUSE. PRICE ABOVE IS ONLY FOR SERVICE PORTION, DID NOT INCLUDE NEW FILTERS, NOZZLES, AND OTHER PARTS.
Rating CategoryRating out of 5
quality
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$69
THOMAS H.
05/2005
5.0
heating & air conditioning/hvac
  + -1 more
A/C WENT OUT AND GAVE A VERY GOOD PRICE ON FURNACE AND A/C. SERVICE WAS EXCELLENT. INSTALLATION WAS CLEAN, QUIET. KIND AND FRIENDLY TO WHOLE FAMILY. THEY ALSO CAME OUT THE FOLLOWING DAY, DUE TO BLOWER NOISE AND FIXED THE PROBLEM WITH NO CHARGE.
Description of Work: REPLACED HEATER AND A/C.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,100
ZOE J.
04/2005
5.0
heating & air conditioning/hvac
  + -1 more
VERY PUNCTUAL, PROFESSIONAL, COMMUNICATED WELL. PLEASED WITH THE EXPERIENCE.
Description of Work: CLEAN & CHECK UNDER SERVICE CONTRACT.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DEBBIE S.
09/2004
5.0
air duct cleaning
  + -1 more
THEY EXPLAINED THE ENTIRE PROCEDURE, COVERED ALL ITEMS IN OUR HOUSE AND DID A VERY THOROUGH JOB. THE TECHNICIANS, SENT TO PERFORM THE CLEANING, WERE VERY PROFESSIONAL AND HELPFUL.
Description of Work: COMFORT ZONE PERFORMED A WHOLE HOUSE DUCT CLEANING AND SANITIZING FOR US.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
CYNTHIA T.
07/2004
5.0
heating & air conditioning/hvac
  + -1 more
OUR OLD HEAT PUMP WAS NOT WORKING CORRECTLY. AFTER CALLING ANOTHER COMPANY, WHO QUOTED US $600 TO CHANGE THE MOTOR AND >$5000 FOR A NEW SYSTEM, WE CALLED COMFORT ZONE. RICHARD CAME OUT THE SAME DAY WE CALLED AND EVALUATED OUR SYSTEM. WITH HIS COMPANY, A NEW MOTOR WOULD ONLY COST $288 AND WE COULD HAVE A NEW HEAT PUMP/AIR HANDLER FOR PRICES FROM $3500-$4500. AFTER DECIDING TO PUT A NEW UNIT IN, COMFORT ZONE INSTALLED IT THE FOLLOWING WEEK. RICHARD AND HIS EMPLOYEE INSTALLED OUR SYSTEM IN A TIMELY MANNER AND ENSURED ALL OF OUR VENTS AND PIPING WERE WORKING CORRECTLY. I WOULD HIGHLY RECOMMEND THIS COMPANY TO ANYONE.
Description of Work: INSTALLED A NEW HEAT PUMP WITH AIR HANDLER AFTER EVALUATING OUR OLD SYSTEM.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
DEBBIE S.
01/2004
5.0
heating & air conditioning/hvac
  + -1 more
INSTALLED NEW FURNACE AND AC SYSTEM IN HOME EARLIER. THEY WERE VERY PROFESSIONAL AND HELPFUL WITH THE DECISION PROCESS, AND DID A VERY GOOD JOB WITH INSTALLATION AND CLEAN UP.
Description of Work: SERVICE WORK ON FURNACE AND AC.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500

    Contact information

    10834 E US HWY 36 STE D, Avon, IN 46123

    COMFORTZONE1ONLINE.COM

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Heating and Air Conditioning,
    Air Duct Cleaning,
    Gas Logs

    FAQ

    COMFORT ZONE INC is currently rated 4.3 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    COMFORT ZONE INC accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, COMFORT ZONE INC offers free project estimates.
    No, COMFORT ZONE INC does not offer eco-friendly accreditations.
    No, COMFORT ZONE INC does not offer a senior discount.
    Yes, COMFORT ZONE INC offers emergency services.
    No, COMFORT ZONE INC does not offer warranties.
    COMFORT ZONE INC offers the following services: RESIDENTIAL & COMMERCIAL SALES, SERVICE, INSTALLATION AND DESIGN OF ALL HEATING & COOLING EQUIPMENT INCLUDING CONVENTIONAL AND GEO-THERMAL HEATING. ALL MAKES & MODELS. MAINTENANCE & INSPECTIONS. FILTRATION, VENTILATION, DUCT CLEANING, ULTRAVIOLET AIR PURIFICATION, AIR QUALITY MONITORS AND ANALYSIS, HUMIDIFIERS, THERMOSTATS, VENT-FREE GAS LOGS.

    Contact information

    10834 E US HWY 36 STE D, Avon, IN 46123

    COMFORTZONE1ONLINE.COM

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day