CLYDE'S CARPET INC

They lost the request, which contained my information as well as details about how I wanted the carpet cut and bound so I had to contact them again. The first time they brought the carpet back it was just a rectangle which was not what I asked for. The second time it was slightly rounded at one end which was also wrong so I had to send it back again. I've called back repeatedly to find out where my rug is and I'm getting no where with company.

Sales experience was good, they worked with my wife and I on picking colors, and allowed us to take samples home. Once we made the decision, and placed the order, they gave us an installation date and installed on that date. They were late as far as the time, but considering it was raining, I can understand why they were late, waiting for the worst of the rain to finish. The two man crew was able to install all three rooms in under three hours, and did a good job of cleaning up after themselves (I just had to run the vacuum cleaner).

They did an excellent job. They arrived on time. They kept everything clean. They responded right away to what needed to be fixed. They let me know what the work was going to look like after it was finished. They were very efficient. I used them twice and I would use them again in the future.

We were satisfied with their quality of work and with their price. The crew that came out do the work was great! I couldn't find any fault with the work that they did. I have a large theater organ with a platform (that's about six inches high and pulls away from the wall) which I had just finished constructing. The man who came out to install the carpet also installed a piece of carpet to match the same color on the platform which still looks great!

The padding under the carpet is lumping up, it runs across the hall and the major problem is the dishwasher. I couldn't open the dishwasher door because they put the panel on upside down. I took the panel off but am unable to put it back on. They also put flooring under one leg of the dishwasher so one side of the dishwasher is breaking down. They are totally unresponsive to my request for them to fix the problems they made. They moved appliances to install flooring, and they damaged the 220 plug, but we fixed that ourselves.

We went to Clyde's and spoke with sales person. We are moving and wanted neutral carpet that was good but not overly expensive. They guided us and then got the estimate done quickly and scheduled at our convenience. They didn't order carpet for one bedroom but have it in and are waiting on us to tell them when they can come back at no charge to us.

Prompt in response for request for in home measuring and estimate. Prompt in scheduling installation. Installers came on time and performed the work properly with a reasonable job of cleanup.

THEY HAVE BEEN FINE. I WOULD RECOMMEND THEM TO ANYONE. THEY ARE ALWAYS ON TIME. WE DIDN'T NEED TO GO THROUGH EVALUATION COMPANIES BECAUSE THEY WERE RECOMMENDED TO US BY FRIENDS.

I HAVE USED HIM FOR OVER 15 YEARS, ALWAYS DOES A GREAT JOB. THEY ARE VERY REASONABLY PRICED.

I WOULDN'T GO ANY WHERE ELSE FOR MY FLOORING NEEDS, EVEN IF THE COST WERE MORE.

SHOWED UP ON TIME, DID A GREAT JOB,LEFT NO MESS,WE WERE VERY PLEASED.

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WELL ESTABLISHED COMPANY AND GREAT TO WORK WITH.

THE CARPET INSTALLERS, TODD & ROD, AND THE VINYL INSTALLERS, LARRY & GARRY, WERE EXCELLENT. THEY WERE VERY NEAT AND CLEANED UP THE WORK AREA WHEN THEY WERE FINISHED. THIS IS THE KIND OF INDIVIDUALS YOU WANT WORKING IN YOUR HOME - NO SURPRISES. THEY DID WHAT THEY SAID THEY WOULD AND WHEN THEY SAID THEY WOULD. THIS IS AN EXCELLENT GROUP!

GREG POPE WAS VERY PROMPT IN RETURNING MY PHONE CALLS AND WE SET UP A TIME TO SEE THE JOB. HE WAS ON TIME AND HAD SAMPLES. HE PROVIDED A QUOTE LATER THE SAME DAY AS DISCUSSED. DUE TO CRITICAL TIMING TO DO THE WORK, I NEEDED THE WORK TO BEGIN ONE WEEK LATER. THEY WOULD HAVE BEEN CAPABLE OF DOING THE WORK WHEN REQUESTED HAD THEY GOTTEN THE BUSINESS AWARDED. I SELECTED ANOTHER VENDOR ONLY BECAUSE THE OTHER VENDOR WAS GOING TO DO A FULL TEAR OUT OF THE EXISTING FLOORING (NOT JUST GO OVER THE TOP)FOR ONLY SLIGHTLY MORE COST. THE EXPERIENCE WITH CLYDE'S CARPET WAS VERY GOOD AND I WILL INCLUDE THEM IN MY FUTURE PROJECT BIDDING PROCESS.

THEY CAME OUT TO RE-STRETCHED THE CARPET THAT HAD PULLED AWAY FROM THE WALL. I HAD PURCHASED THE CARPET FROM THEM CLOSE TO, IF NOT OVER A YEAR AGO. THEY DID THE WORK AT NO CHARGE.

WE HAD A GREAT EXPERIENCE. THE WORK WAS DONE WHILE WE WERE ON VACATION. WE WERE ONLY GONE 4 DAYS AND WE CAME HOME TO A BRAND NEW FLOOR. IT LOOKED GREAT.

VERY FRIENDLY STAFF. GREAT COMMUNICATION. PROMPT.

12 YEARS AGO, CLYDE''S INSTALLED CARPET IN OUR NEW HOME. THIS TIME IT WAS A RENTAL. THEY WERE ABLE TO INSTALL IN TWO DAYS FROM THEIR WAREHOUSE SUPPLY. VERY PUNCTUAL. ALSO, $2 OR MORE LESS THAN WAREHOUSE CLUB & MAJOR HOME IMPROVEMENT CENTERS. I WISH I HAD REMEMBERED THEM 2 YEARS AGO.

MANUFACTURER WOULD NOT TAKE RESPONSIBILITY FOR DEFECT SO CLYDES PAID FOR NEW CARPET TO BE INSTALLED.

DOUG AND GREG WERE VERY HELPFUL

FAMILY ATMOSPHERE; VERY HELPFUL WITH ALL THE CHOICES. OFFERS OPINIONS ONY WHEN ASKED(PLUS!)