Aqua Systems

Aqau systems gentlemen came on time and were both courteous and thorough. The job was done as specified and they tested my water to make sure it was soft before they left. I would use this company again.

Salesman was on time and very knowledgeable. He did not go through the "chemistry lesson" since he recognized that we were well aware of the need for and process of water softening. Installers were on time, quick and knowledgeable workers. They cleaned up everything after their work. We compared Aqua Systems with other companies and thought we got the best cost/performance product for our needs.

THE GUY THAT INSTALLED OUR SYSTEM WAS VERY NICE AND INFORMATIVE. HE WENT THROUGH HOW EVERYTHING WORKS AND ANSWERED MY QUESTIONS. WE'VE HAD THE SYSTEM FOR ONLY A FEW DAYS NOW, AND WE CAN ALREADY TASTE THE DIFFERENCE IN THE WATER AND THE COLORATION. PLUS THE 640 LBS OF SALT THAT CAME WITH IT IS GREAT. WE HAVE 320 NOW AND IN ABOUT A YEAR WE GIVE THEM A CALL AND THEY WILL DELIVER ANOTHER 320. THE SYSTEM WAS PRICEY, BUT WORTH IT.

JOB WAS COMPLETED IN A TIMELY MANNER. I WAS VERY PLEASED WITH THE SERVICE.

THIS IS THE 4TH TIME WE HAVE USED AQUA SYSTEMS. ALWAYS WILLING TO GO THAT EXTRA STEP. (SCHEDULING, PRODUCT TYPE VS. BUDGET, CLEAN UP) THEY REPRESENT THEIR PRODUCT WELL, HAVE MANY OPTIONS, AND INSTALLERS HAVE BEEN MOST IMPRESSIVE.

VERY NICE GROUP OF FOLKS TOLD ME HOW TO ADJUST MY SOFTENER TO GET THE BEST RESULTS AND HOW TO CARE FOR IT.

CAME ON TIME. BILLING WAS INCORRECT: OLD & NEW BILLING WAS AT THE SAME TIME.

THE QUALITY OF THE EQUIPMENT IS FINE. THE PROBLEM I HAD WAS THE AGREEMENT WAS TO RUN THE ICEMAKER LINE FROM THS SINK TO THE RIFRDERATOR VIA THE CRAWLSPACE. I SHOWED HIM THE CRAWLSPACE ENTRANCE. BUT HE CHANGED THE PLAN WITHOUT ASKING AND RAN THE LINE BY CUTTING THROUGH ALL MY KITCHEN CUPBOARDS - ABOUT 12 - 12 FEET. HE ALSO DID NOT CLEAN UP SO THERE WAS SAWDUST IN ALL THE CUPBOARDS AND THE DISHES HAD TO BE WASHED.

WHEN WE WERE GETTING ESTIMATE, THIS COMPANY RETURNED PHONE CALLS, PROVIDED INFORMATION AND SEEMED TO WANT THE BUSINESS. THEY WERE EASY TO WORK WITH.

HE WAS ON TIME, QUICK AND REPLACED THE REVERSE OSMOSIS FILTERS, THEY ALSO DELIVER THE SALT ON DEMAND. THEY ARE GREAT AND ARE A GOOD COMPANY. HE EXPLAINED THE WORKING OF ANYTHING I WANTED TO KNOW ABOUT THE WATER SOFTENER.

OVERALL EXPERIENCE WAS GOOD. ALTHOUGH, DID EXPERIENCE A SLIGHT LEAK IN THE PLUMBING WORK THAT THEY HAD DONE ON THE INSTALLATION. I CALLED THEIR EMERGENCY SERVICE AND THEY WERE ABLE TO FIX THE PROBLEM THE SAME EVENING.

AQUA SYSTEMS SENT WAYNE OUT TO INSTALL OUR SYSTEM. I DID NOT KNOW IF I WAS GOING TO BE ABLE TO MAKE IT HOME IN TIME FOR OUR APPOINTMENT, I HAD THEM WRITE THAT ON MY PAPER WORK WHEN I ORDERED THE SYSTEM. WAYNE CALLED ME TO MAKE SURE I WAS GOING TO BE ABLE TO MAKE IT HOME BY 4:OO, WHICH IS THEIR LAST APPOINTMENT. HE WAS PROFESSIONAL AND WAS HERE WAITING ON ME WHEN I ARRIVED HOME. IT TOOK MAYBE AN HOUR TO HOOK EVERYTHING UP. THE SALESMAN WAS VERY HELPFUL WHEN WE WERE CHOOSING WHICH SYSTEM TO GO WITH AND WAS KNOWLEDGEABLE AND WHAT HE WAS DOING.

THIS IS THE THIRD HOUSE I'VE HAD AQUA SYSTEMS COME AND INSTALL A WATER SOFTENER. 100% SATISFIED IN TWO PREVIOUS INSTALLS, BUT DISAPPOINTED IN LAST INSTALL. INSTALLER FAILED TO BRING TO MY ATTENTION, HIS CONCERN OF THE LIMITED SPACE AVAILABLE. AS A RESULT, THE SALT TANK LEANS FORWARD AND ACCESS TO THE WATER HEATER IS BLOCKED. THE CROWDED CONDITION MAKES IT ALMOST IMPOSSIBLE TO ADJUST WATER HEATER SETTINGS.

THIS WAS A CHALLENGING JOB DUE TO THE HOMES UNUSUAL CONSTRUCTION. THE REPRESENTATIVE DID A GREAT JOB OF ACCESSING WHAT WE NEEDED. HE EXPLAINED EVERYTHING, AND EVEN MET WITH THE INSTALLATION GUYS AT THE HOUSE A COUPLE OF DAYS BEFORE THE INSTALLATION. THE PRICE IS HIGH DUE TO THE FACT THAT WE REQUIRED A COMMERCIAL GRADE SOFTENER. THE INSTALLATION TOOK ALMOST EIGHT HOURS WITH LOTS OF TIME SPENT IN A VERY LIMITED CRAWL SPACE. THE GUYS MAINTAINED THEIR PROFESSIONALISM DURING THE ENTIRE JOB. AQUA SYSTEMS IS COMING BACK TO INSTALL A REVERSE OSMOSIS SYSTEM NEXT MONTH.

THESE GUYS DESERVE AN AWARD FOR THEIR TERRIFIC SERVICE. I SHOPPED CULLIGAN AND KINETICO, AS WELL AS LOWES. THEIR PRICES WERE EXTREMELY COMPETITIVE. AQUA SYSTEM'S SALES APPROACH WAS REFRESHING...NO PRESSURE. THE INSTALLATION HAPPENED ON SCHEDULE AND WITHOUT ANY ISSUES. IT WAS VERY NICE AND NEAT.

THE PROFESSIONALISM OF THE TELEPHONE CONTACT AND THE SERVICE PERSON WHO ACTUALLY DID THE WORK WAS ABOVE EXCELLENT. ALL OF MY QUESTIONS AND CONCERNS WERE SATISFIED. THE INSTALLATION WAS ON-TIME, CLEAN, AND QUICK. THE RENTAL PRICE WAS MUCH LESS THAN A LEADING COMPETITOR'S, AND FOR THE RECORD SO WAS THE PURCHASE PRICE IF I WANTED TO BUY THE UNIT. I HAVE HAD EXPERIENCE WITH AQUA SYSTEMS BEFORE OVER THE PAST SEVERAL YEARS, AND HAVE NEVER BEEN DISSATISFIED WITH THEIR SERVICE. I WOULD NOT HESITATE TO USE THEM FOR ANY OF THE PRODUCTS AND SERVICES THAT THEY PROVIDE.

THE YOUNG MAN CAME AT THE APPOINTED TIME, WAS NICELY DRESSED AND VERY POLITE. HE MADE COMPLETE INSTALLATION IN A VERY SHORT TIME. HE EXPLAINED HOW TO USE & MAINTAIN BOTH THE SYSTEMS.

THEY COME AND REPLACE THE FILTER FOR US ONCE A YEAR. I APPRECIATE THE GOOD WORK THAT THEY DO.

THE SERVICE TECH'S WERE VERY GOOD. THEY SHOWED US WHAT WAS WRONG AND REPAIRED THE SYSTEM. I FELT UNCOMFORTABLE WITH THE UNIT DUE TO IT NOT WORKING PROPERLY. AQUA SYSTEMS SWAPPED OUT THE UNIT I PURCHASED WITH A BRAND NEW UPGRADED UNIT THAT CARRIES A LONGER WARRANTY FOR PARTS AND LABOR. THE INSTALLERS AND SERVICE TECH'S WERE ALWAYS ON TIME AND FRIENDLY. AQUA SYSTEMS WAS COMMITTED TO MAKING SURE I WAS SATISFIED.

THE REPRESENTATIVE FROM AQUA SYSTEMS FOUND THE FAULTY PART, REPLACED IT AND TOLD US WHAT TO WATCH FOR IN THE FUTURE. WE WERE CHARGED FOR A SERVICE CALL. WE WILL USE THIS COMPANY AGAIN IN THE FUTURE.

THE SALES PERSON WAS VERY PROFESSIONAL, HE DID A REALLY GOOD JOB OF EXPLAINING EVERYTHING.

WE WERE EXPERIENCING A HARD WATER CONDITION AND CRANKING UP THE REGENERATION OF THE BRINE TANK DID NOT SEEM TO HELP. THE SERVICE TECH CALLED BEFORE THE VISIT, ARRIVED ON TIME, AND SERVICED MY UNIT IN APPROX. 30 MINUTES. I WAS IMPRESSED WITH THE SERVICE, EASE OF SCHEDULING, AND PROFESSIONAL/KNOWLEDGEABLE SERVICE TECH (DALE). HIGHLY RECOMMENDED. I CALLED FOR AN APOINTMENT ON THURSDAY AND THEY SET ME UP FOR FRIDAY. GREAT SERVICE.

THE FIRST TIME THEY CLEANED A NOZEL AND LUBED GASKETS. THE SECOND TIME THEY CLEANED INJECTORS, BUT SOFTENER NEVER WORKED. THEY STILL CHARGED ME ANOTHER $60.00. I CALLED THEM THREE TIMES TO GET AND EXPLANATION OF THE PROBLEM AND THEY WOULD NEVER CALL BACK.

OVERALL GOOD SERVICE, PUNCTUAL AND PROFESSIONAL

I'VE ALWAYS BEEN PLEASED WITH THEM!