The guy showed up late, Was extremely rude. He criticized my fiancé and I and told us our house was not constructed well. He told us there was nothing wrong with our washing machine it must’ve been a fluke, our washing machine flooded our entire downstairs. Then he wouldn’t wait until been washing machine was done with the cycle to see if the problem occurs again. Then handed me a $70 bill of course no discussion of that was on the phone and that he didn’t take credit card. He suggested I babysit my machine anytime I use it. I will not use him again. He may need sensitivity training.
Description of Work: Washing machine
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$70
Barb S.
09/2017
4.0
appliance repair
+ -1 more
diagnosed problem and gave me the information I needed to make a decision about whether to repair or replace.
Description of Work: ......................................................
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Deb L.
05/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: Replaced oven heating coil and fixed leaking dishwasher
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Micheal D.
12/2015
4.0
appliance repair
+ -1 more
unknown
Description of Work: Diagnosed and replaced a washer part. Had to order part. Two day project
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$200
Max P.
04/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: Replaced sensor in refrigerator. Promptly as promised.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Edgar L.
02/2014
2.0
appliance repair
+ -1 more
Five-year old GE dishwasher wouldn't fill with water. Called for service and provider, located a few miles from our house, responded the following day. No discussion or disclosure of costs or minimum service charge. Arrived as scheduled walked up to the unit and pushed the and quot;startand quot; button and it filled with water. Frozen pipe had apparently thawed. Charged $65. Won't be calling them back.
Description of Work: Came to home for dishwasher repair.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$65
Greg J.
02/2014
5.0
appliance repair
+ -1 more
He was very knowledgable, got the job done quickly- returned with the part within a few hours and installed it.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Daniel M.
11/2013
4.0
appliance repair
+ -1 more
sevice tech tested voltage on rear of dryer and found volts irregular. Tested outlet with cover on and said call electrician.Charged $65 and left. I removed outlet cover a nd found one wire loose. When tightened the dryer heated fine.I believe I will go buy a voltage meter.I could have found the peoblem. I thought since I pulledd the cover off dryer and had it all apart I might get a break on the service call but then I am pretty cheap. I guess he did have to meke the callid
Description of Work: dryer would not heat
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Amber G.
08/2013
5.0
appliance repair
+ -1 more
Washer was fixed lickety split. The dryer was a little trickier since it worked on other settings. Replaced the sensor which didn't fix it, but came out again promptly and no charge and re-seated an electronic board (or something like that- my words, not his) so that it now works again.
Description of Work: Washer had a broken part that caused it only to buzz and not do any washing. Provider replaced the part. Dryer would not function properly when using the "heat miser" setting and provider was able to find the problem and make it work again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Debby S.
06/2013
1.0
appliance repair
+ -1 more
He told me that I needed a new ice maker so I spent $300. to get a new ice maker only to find out that all that was wrong was a $20. hose. I would not recommend him.
Description of Work: They came to my home to repair the refrigerator.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Deirdre F.
02/2013
4.0
appliance repair
+ -1 more
Called for repair on my ice dispenser on Kitchenaid refrigerator and broken door on kitchenaid microwave. Replaced motor on ice dispenser to reveal needing computer board as well. Waiting for that part to come in to replace. They were not able to work on the microwave door and advised us to call Kitchenaid direct. I would use them again.
Description of Work: Repair to Kitchenaid Refrigerator & microwave
Rating Category
Rating out of 5
Yes, I recommend this pro
ELINORE B.
05/2012
5.0
appliance repair
+ -1 more
It went very well. As far back as I can remember, we have used Wilmot to repair our appliances when I was growing up in Noblesville. He is very nice and knowledgable. Also, I think he has been able to accomodate my schedule (he once came out on a Saturday for me) every time. I will not hesitate to use him again!
Description of Work: My lid switch on my washer had been giving me problems. I had read on-line that I could disconnect it, but when the switch actually broke it wasn't as easy as I thought it would be. I had a washer full of wet clothes and called Wilmot the next day. He would have been able to come to my house earlier if I had been home, but agreed to meet me after I got off work (which is early afternoon). I could have repaired this myself, but I didn't have the part ($50) and the knowledge. He was done in under 10 minutes. I am just glad I have my washer now!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Joan N.
04/2012
4.0
appliance repair
+ -1 more
Didn't have hot water for a couple days. Called Wilmont - he was out the same day to check it. Needed replacement and he installed a new one the next day.
Description of Work: Install Water Heater and we purchased it from him.
Rating Category
Rating out of 5
punctuality
4.0
Yes, I recommend this pro
Debbie J.
03/2012
5.0
appliance repair
+ -1 more
I thought the pricing was a little high the first time I used them. When I called them to come out again I asked for pricing information upfront. They were reasonably priced the second time they came out. I would use them again in the future.
Description of Work: He repaired my dryer for me.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Matthew R.
01/2012
5.0
appliance repair
+ -1 more
Overall the experience was excellent. I called on a Monday and Rusty answered right away. He made the service call the next day, then came back on Thursday with the parts and completed the repair. I thought the time spent was very reasonable, and he charged me for just one service call even though I had two different appliances needing repair. Both appliances now work like new, and I was very satisfied with the amount charged for the parts and labor. If I ever need appliance repair again, I will not hesitate to call Wilmot Appliance.
Description of Work: Rusty made a service call and diagnosed problems with my dishwasher and clothes washer. The dishwasher had a leaky door and the washer would not complete a cycly. He came back two days later with the correct parts and installed them very promptly. The dishwasher needed a new door seal, which he quickly replaced and verified to stop the leak. The washer needed a new washplate and possibly a new drain pump. He installed the washplate and took apart the pump. He determined that I did not need a new drain pump on the washer after all since the problem was a shoelace tangled in the impeller. We pulled out the shoelace, and he replaced the old pump, which worked fine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$325
Thomas W.
01/2012
5.0
appliance repair
+ -1 more
Rusty figured out the problem quickley, ordered the part and had it installed the same day. While he was there I had asked hin about my washing machine belts, he replaced them on the same call.
Description of Work: I called Wilmont's in the morning and they came out the same day to inspect my freezer that wasn't working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Gail K.
07/2011
5.0
appliance repair
+ -1 more
It's a family owned business. We've used them for a while. The son came to do the service this time. He's very courteous and cleaned up nicely. There was a service fee to come out, but that's pretty standard for us because we live pretty far outside of town. We highly recommend them.
Description of Work: They fixed our refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Dave G.
09/2010
5.0
appliance repair
+ -1 more
Had issue with oven not heating. Have worked with Wilmot in past and been very pleased then saw them on Angie's List as well. He came same day (within 2 hours), did not have the element but was able to pick it up and install later that same day. We needed it too, we have people in from out of town today and tomorrow so it was perfect timing. Job well Done!
Description of Work: replaced heating element in oven
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
amy K.
05/2010
2.0
appliance repair
+ -1 more
I wanted to have running water and ice from my refrigerator and was instructed that replacing the pump would correct my problem. After Wilmot was paid in full, I was told that it may require more work and expense before refrigerator would resume working. I would not have had this work done had I known what the total would have been on this 20 year old refrigerator. I feel like I have been deceived and lied to. As it is, my refrigerator doesn't perform eather task of making water or ice and I am out $150.00.
Description of Work: Pump replaced to icemaker and water line on refrigerator.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
2.0
$150
ERIC A.
12/2009
5.0
appliance repair
+ -1 more
The serviceman was very pleasant and professional. The only thing I wish were different is that his clothes smelled strongly of tobacco smoke, and several people in our household have asthma.
Description of Work: Our icemaker quit working. Serviceman returned call promptly and came to our house that same day. He diagnosed the problem, left to pick up the required part, returned, installed it, and we were done that same afternoon. Icemaker has worked well since.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$214
NATALIE J.
10/2009
5.0
appliance repair
+ -1 more
We were very satisfied with them. The person who came out to get the work done was prompt and he also fixed the washer quickly. It seemed to me that the price charged was reasonable too. We will use them in the future as well.
Description of Work: We used the services of Wilmot Appliances in September to get a washer fixed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
ELINORE B.
03/2009
5.0
appliance repair
+ -1 more
My dryer quit working on a Saturday morning. I called just to see if I could schedule a repair for the following week and Mr. Wilmont came within an hour! He was here no longer than 15 minutes and had my dryer up and running! My family used Wilmont Appliance Repair when I was growing up in Noblesville. We always loved Mr. Wilmont and he did great work for a reasonable price. His son runs the business now and I feel the same. He might not always be able to come out that quickly, but he will try to get to you as soon as possible. Call him if you need a larger appliance repaired!!!
Description of Work: The dryer heating element was broken so it was replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Krista B.
05/2006
5.0
appliance repair
+ -1 more
Quick response and work. Very happy with our experience.
Description of Work: Had the heating element replaced on our dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
SHEILA M.
04/2006
5.0
appliance repair
+ -1 more
They are fabulous. They always respond to phone calls.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
Wilmot Appliances is currently rated 4.4 overall out of 5.
No, Wilmot Appliances does not offer free project estimates.
No, Wilmot Appliances does not offer eco-friendly accreditations.
No, Wilmot Appliances does not offer a senior discount.
No, Wilmot Appliances does not offer emergency services.