NARDCO HEATING&AIR CONDITIONING INC

It was a great service, they are dependable and they called me before they get there.

I have a service contract with them. My experience was fantastic. They came in the time frame that I scheduled them for and when I needed to call them and left a message they called me back promptly. They were on time. They are very polite and courteous. They clean up after themselves and don't leave a mess.

Always punctual. Problem resolved. Very professional.

In general they're good and do a good job.

We knew we had a leak in our coils when we tried to work with a different provider. That original provider told us that the leak was not detectable, so we would have to replace our coils. He also recommended replacing the entire A/C condenser, at a cost of $5,000. We wanted a second opinion, so we called Nardco. They ran a more sophisticated test and found the leak, repaired it, and made sure everything was in good working condition. We also purchased an annual maintenance plan as part of the total cost of this visit. Nardco will be our first call from now on!

I had a couple estimates from other companies and their's was much more competitive, I am also impressed with how quiet this new unit is.

They did a terrific job. They found a problem that we've had in our heating exchange system for about four or five years. We were freezing when they came in March and the gentleman then found the solution to that problem which was only because he was persistent and then we signed up for their program to have our A/C checked so that's when he came back about six weeks ago to check our A/C. I appreciate the fact that he was very professional. He was persistent and he kept trying to find out the problem. I was quite impressed with them. I think for the service, it was fine. They came out quickly so that was nice. As long as I'm satisfied, I will continue to use them.

They were close but they also were very responsive and quick. They were good people. They got out here pretty quick within the same day that I called them. I actually felt that they were very honest and fair in their charges and in their descriptions of what occurred. They had to order a part that arrived the very next day and they were able to do all the appropriate things. They were very thorough. I ended up dealing with multiple individuals with this company. The individual that came out and diagnosed it on the first day determined all the issues. They discussed everything with the home office. A different man came out the following day to install it but he was completely up-to-speed on everything I had going on and we didn't have to start from square one again. He knew exactly what was going on. The other guy had gotten all the part numbers and everything like that all listed out and actually left them on the list because he suspected somebody else may be out the next day. It was very thorough. I would absolutely use them again if needed.

The installers arrived right on time. They went to work immediately and never took a break. Although they were both young fellas, it was immediately obvious that they knew their business. I had the utmost confidence that the job would be done right, They were respectful to me and my property. They were polite, personable and friendly. A fantastic experience from the estimate thru the installation.

It went exceedingly well. Rick Betz explained the available units. I picked a very high end Trans Gas/AC wtih Two Stage Variable Speed HIgh Efficient. I love the way the AC performs. Looking forward to see my electric and furnace gas bills. We are very particular about a clean house. Workers were very protective of our house, and performed diligent work with cleanup. Installer was very careful about everthing that he did, including explaining the operations of the system and the thermostat. They carefully placed the outside unit on a stable platform, and caulked arount the piping to the outside wall. We also had an extended conversation about heat gain from poortly ventilated attics. I would definitely recommend Nardco. They're All-Pro, and come from a long line of experienced HVAC operations, even steam radiators.

They did a fabulous job installing my air conditioner. I actually got the deal with the owner on a personal basis as opposed to some salesman. The owner himself is honest and straight up. He doesn't try to sell me stuff I don't need. With regard to price, they are very competitive. It might be $10 more than some of the advertised specials, but the important thing to me is that I'm getting good, honest service. If we need it, they are going to tell us that we really need it. Unlike other companies who will sometimes get us out on a low price and then and try and sell us or say that we need something that we may not really need. The prices are very reasonable. With regard to responsiveness, they were able to get me in pretty good. With regard to punctuality, they were on time. With regard to professionalism, the guy that came out remembered installing it and that was like five years ago. It's good that we see employees that are committed to the company. I would absolutely use them again in the future.

It was fine. They were very efficient. He was very neat and cleaned up after himself. Its a family owned business and they are a very trusting company. The same guy that sold us the system in 1993 was the same person that came out last year.

I have used Nardco since August 1988 when they installed a new Trane Furnace and AC. They have been the best company for the last 25 years ever. Over the years they kept our furnace in top condition including replacing the heat exchanger when it had issues in the 19th year. Nardco is based in Anderson but my level of service here in the northside of Indianapolis has always be prompt and dependable. Their pricing has always be reasonable and fair over the last 25 years.

I was very satisfied with the service, they were very informative and I will continue to use them.

They did a very good job and were very professional. The sales person, Jim Milikan, who came to our home to evaluate our system and whet we needed, was actually the same person who came to our home in 1993. He is very nice and not pushy at all. He presented us with all the information and helped us choose which units would be best. We really trusted his judgement. The technicians that installed the system were very professional and fast. They got the job done in a day and cleaned up everything very well after themselves.

Technician was very competent, knowledgeable, and efficient. He went above and beyond the call of duty to clean everything up and off. Loved it.

We called at 8 AM, they were here right away, by 9AM. Problem solved by a very nice, pleasant young man. Done by 10Am, he thoroughly checked the entire system before leaving. He was knowledgable and professional .

They never showed up for the appointment they scheduled with me on June 28, 2013. I never heard back from them. I would not bother contacting them again.

Their technicians are excellent, thorough and dependable Their Anderson office person, however, is not responsive nor dependable. When asked to give me an estimate on new central air, which I did on two occasions, he made appointments and didn't show up nor did he call. I never did get an estimate from them

My husband and I needed a new heat pump and electric furnace. Ours was starting to die in the middle of winter and we needed a replacement FAST. We interviewed and received quotes from nearly 10 different HVAC companies. Because of good reviews on Angie's list and reasonable pricing, we chose Nardco. We felt very comfortable with Rick. He wasn't a pushy salesperson which is always a plus. It seemed like everyone else in the area were having problems with their heaters too, but Rick did his best to squeeze us in. He had the job completed within 3-4 business days after hiring Nardco. The installers were professional, enthusiastic and clean. They threw down drop clothes to protect our carpet and wood floors and of course wore booties as well. They did excellent and timely work ~ in and out within one day. I could tell these guys were passionate about what they did. They gave me a great crash course on our new system and were happy to hang around a little longer to answer my questions. I had one issue with their billing department misplacing my payment however that was quickly resolved. Overall, I had a great experience with Nardco and would hire them again!

I had originally scheduled Nardco to come out and service the furnace and fix the humidifier, but when I discovered a gas leak, I contacted them and they were able to work me in much sooner to get this repaired. The office staff was kind to work me in and they called to let me know when the technician was on the way. I showed the technician the problems and he promptly went to work. I was impressed with how quickly and through he was. When he was done, he answered all my questions and left the area clean. I'm happy because my humidifier works the way I want it to. This is the first time I have used them to service the furnace. I've used them in the past to install and service my AC, which one of the reasons I had them perform the work on my furnace. They are honest and know how to take care of the customer. I have also referred them to family members that used them as well.

The fee was part of the service agreement. He arrived on time. He was very nice and polite. He was clean and well dressed, which isn't always the case sometimes. He wore booties. He also looked at a problem I was having with the furnace in another room and offered me advice on that. There was no charge for that, so I was very pleased with him. I was very pleased with his professionalism. I would continue to use him in the future.

The repair was quite small compared to what they typically do and would normally had cost $40, but because they did the work after 4pm, they charge double the price. He was here for less than half an hour.

They were responsive. They had two people come out while on their way to another job. They did the best they could with it.

They always send the same gentleman for the check-ups. The office staff is very helpful and patient with appointments that are convenient for you. They are very good about calling in advance to let you know they are on your way. They are very courteous; they put little booties on their shoes when they come in. They are also very good with pets, my dogs like them and that is a good indicator. They are also very honest, explaining that we cannot have our ducts cleaned because they are fiberglass; suggesting an alternative with whole house air cleaner instead of just taking our money.