Indiana Carpet One Floor & Home

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It went well and they were very professional

We purchased carpet for the whole house in August and they began installation in mid-September. When the old carpet was removed in the master bedroom we found a rotten place in the floor and in the base of the wall. We removed the old carpet in the great room and found a very wet spot under on window and a whole in the sub-floor under another window. Upon further examination, there was significant rot due to water intrusion. We had to do major restoration on the outside of the great room. This included removal and installation of eight windows. it took from mid-September until mid-December to complete the restoration project. Indiana Carpet worked with us the whole time. They allowed us to store the remaining carpet without any additional charge. They also didn't require us to pay the remainder of our bill until the remaining carpet was installed and we were satisfied. When we were finally ready for the installation, they made sure that our installer could get the job finished prior to Christmas week. The installer made sure that he completed the job once were ready. He even worked from morning until about 7:30 in the evening to get the job done. All work done was very professional. The installers were very cordial and answered all questions. I do not hesitate to recommend Indiana Carpet for anyone which needs flooring.

fWe have used Carpet One before and have had a very good experience. They know what they are doing and very professional. We have no complaints about service or cost. We were given estimates and they have have followed through with the cost as described.

The carpet in that area got very soiled, so this was a great improvment.

Did not use them even though they were referred by our insurance company. Got better selection pricing and top notch installation & customer service from Nlakeleys Carpet in Carmel.

Did not use the installers.

This process was pretty involved since our 1954 tile contained asbestos. The guys removed it easily. It was a three day project and we were satisfied with the result.

See above.

Ceraminc tile and grout were ordered and arrived at the store as promised.

It went great.

The job went pretty well. They were very responsive to call backs.

Indiana Carpet One Floor & Home Indiana Carpet One Floor & Home, When you stand at the top of the stairs it looks like a different color, than when you are looking at it from the bottom of the stairs. It is a beautiful carpeting. I wasn't too pleased with the installation or the color, I had the owner come out and look at it. I picked out a color from a 6"x6" sample, and the color was a beige. After it was installed it, it was kind of like a creamy gold. So, the owner bought over his sample book. We looked it over and all 3 was different colors.(6"x6"sample, the carpet, and the sample book) I painted my walls bone white, and it worked out okay. The declaimer always said the colors might not be exactly what you picked.

I find them to be excellent. I find them to be professional and complement inspiring. I would recommend them to anyone. They take the time to sit with you and rectify your problem. They are a little bit pricy, but I feel they are worth it.

Excellent service from start to finish, from picking out the tile and carpet samples to the installation.

The Carpet install was great. The pad had to be reinstalled because the wrong pad had been used ans quickly showed threw the carpet. The trim in the kitchen was not installed even though we were charged for it and it took 3 separate trips over 6 months to get it installed correctly. The color doesn't match though.

All employees were excellent.

They were excellent. They spent a good deal of time finding what we really wanted. The materials they used were high quality and they were great with clean up. I would definitely recommend them to others.

They have really good and friendly customer service.

THEY CALLED A WEEK PRIOR TO DETERMINE A DAY AND TIME TO DO THE WORK AND WERE RIGHT ON TIME. THEY WERE VERY COURTEOUS AND DID A GREAT JOB.

WORK IS ALWAYS TOP QUALITY IN SERVICE AND INSTALLATION. MAKE SURE THE SALESPERSON AND INSTALLER KNOW EXACTLY WHAT YOUR 'PREFERENCES' ARE IF THERE IS SOMETHING IN PARTICULAR YOU WANT SPECIAL ATTENTION GIVEN TO. I.E. WHEN I HAD LINOLEUM INSTALLED, THERE WAS A SMALL TILE PATTERN. I ASKED THEM TO BE SURE THAT THE PATTERN WAS LINED UP WITH THE SMALL BLOCK PARQUET THAT IT WAS BUTTING UP AGAINST. IT LOOKS BEAUTIFUL!