American Carpet And Tile Cleaning

Mike hired his brother Scott to come repair a leak on my refrigerator on 11/17/09. Then on 12/8/09 I received a bill from Scott. My insurance covered the work that Mike did but not the bill that Scott sent to me. My insurance company says that this is a matter to be resolved between this company and myself. I never hired Scott, Mike did and since he did this bill should be forwarded to Mike "His Brother". Any sub contracted work should fall under the estimate given. I rate Royal Flush as an F because the service was not contracted by me but rather his brother mike starks. And as such I feel I should never have receive this bill in the first place. Mike Starks never informed me that the work to be done was an collaborative effort between himself and his brother "Owner of Royal Flush Plumbing". This information was only made known upon the surprised receipt of the bill of $146.65 from Royal Flush Plumbing on December 8 2009 for service performed on November 17 2009.

Mike hired his brother Scott to come repair a leak on my refrigerator on 11/17/09. Then on 12/8/09 I received a bill from Scott. My insurance covered the work that Mike did but not the bill that Scott sent to me. My insurance company says that this is a matter to be resolved between this company and myself. I never hired Scott, Mike did and since he did this bill should be forwarded to Mike "His Brother". Any sub contracted work should fall under the estimate given. I rated Royal Flush as an F because the service was not contracted by me but rather his brother mike starks. And as such I feel I should never have receive this bill in the first place. Mike Starks never informed me that the work to be done was an collaborative effort between himself and his brother "Owner of Royal Flush Plumbing". This information was only made known upon the surprised receipt of the bill of $146.65 from Royal Flush Plumbing on December 8 2009 for service performed on November 17 2009. I rated American Carpet Cleaning and Tile a "C" because I felt like he was trying to pressure me to involve himself in other aspects of the job. I was also uncomfortable how he handled my furniture. He went to move my china cabinet with all my fine and delicate dishware that was still in the cabinet. Other pieces of my furniture were torn by a hook in my garage. I did not think that he had acquired the professionalism to handle this type of stuff. And the drying out of the water was incomplete and a another company had to come in and take days to remove water from the kitchen and the breakfast room, along with the crawlspace. This has also caused me to acquire an allergy from the extended time it took for my home to be completely dried out.