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Allstar Painting & Remodeling

Interior Painting, Exterior Painting, General Remodeling

Reviews

1.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
67%
1
33%


Rating CategoryRating out of 5
quality
1.3
value
1.3
professionalism
1.7
responsiveness
1.3
punctuality
1.7
Showing 1-3 of 3 reviews

Eula M.
10/2012
2.0
remodeling
  + -1 more
He went to buy the supplies I needed for the plumbing work with the $500 I gave him, and he never showed back up. I emailed him, and he told me he would eventually pay me back. I've tried calling him since several times and now he won't respond back. That number that he originally had is no longer his number.
Description of Work: He painted the outside of my house, and he was going to do some plumbing.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$3,200

Stu S.
07/2012
1.0
interior painters
  + -1 more
DO NOT USE HIM!!!
Description of Work: We hired Sunny "Rex Shelton" to paint our new home. What a disaster. He showed up and his paint sprayer didn't work, he claimed he had a huge crew he ran an ad on Craigslist and then hired the guys. He went to the Paint Store and charged items for other houses on my account. He quoted me a price and then after he started he said he needed a draw the first day for housing in a motel so he could live there. I have found out he owes thousands of dollars in child support, cannot accept a check and has to be paid cash because he has an active Felony Warrant for his arrest.Then after all this he put a mechanics lien against my property ( it is not valid and is being dropped next month)He goes by several company names: All Star Painting, Sunny's Painting, and whatever else he can come up with. I have filed a lawsuit against him, but my attorney can't find him because he is on the run from the police...I had to pay thousands of dollars to redo and finish what he failed to do right the first time!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,200

Norma A.
03/2011
2.0
house painters, interior painters
  + 0 more
Please see above.
Description of Work: Sunny Shelton and his team painted the inside of my home without any problems and, had his work ended there, my experience was a pleasant one. Upon completion of the inside of my home, he began painting the exterior of my neighbor's home. My exterior painting was contracted with the company replacing my fiber cement board siding. Sunny believed progress was not being made on my home and contacted Joe Mattingly to discuss finishing the exterior. Based on my experience from the work on my interior, I didn't have any problems with this. The contract for painting the exterior of my home was still between me and Joe Mattingly. Sunny and Joe worked out an agreed price ($800) to paint the "body" of the house. I didn't know this but Sunny did. When that work was finished, Sunny proceeded on to the trim and began asking me for money to cover labor and materials. I worked with Joe Mattingly and he cleared the balance and I began paying Sunny directly. I did change the trim color and added some items to the paint such as screen repair, screen door, and a storm door on the back porch and am not disputing these charges. The problem is this - on November 30 Sunny arrived at the home with one of his workers to attempt completion of my home prior to the winter weather. He also stated he would like to collect the balance on this date. During this phone call, I informed Sunny that on the last day he worked on the house painting the exterior of the garage doors, my car was coated with overspray. I obtained a $225 estimate from the Ray Skillman Collision Center (where my car was purchased May 2010). He wanted me to use someone he knew to do the work and with a brand new car, I did not wish to do this but did allow him to look at my vehicle. Sunny was insistent that he didn't see the overspray even though it was on the trim to the garage doors and keyless entry pad as well. When we began discussing the final invoide, he asked me to pay a balance of $1800.00 - without providing me an invoice as he promised in a previous email. (In this email, I asked for an estimate so I may budget accordingly. Sunny responded with $1400-$1700.) When he asked for $1800, it seemed reasonable so I said we can deduct the $225 for the overspray repair and I will write you a check. He said the $1800 is with the $225 deducted. At this point, I was feeling ripped off that he was trying to build in the cost of the car repair. I told him that amount was not acceptable and if he wanted additional funds he would need to speak to my fiance and asked him to leave my home. Sunny left with work undone - back porch deck not stained, new screen door between house and garage not painted or hardward reinstalled nor closing properly, overspray on garage doors, ladders in yard, and his hose connected to my exterior faucet with winter weather approaching. We had also discussed some interior items needing attention (after this experience, I do not wish to have him on my property for completion). I didn't hear from Sunny again until my girlfriend informed me he was at my house getting some ladders. I called Sunny and asked when he planned to complete the work. He said he would return on the next day which would be Friday, February 18 and asked me to repair a list. He arrived late that day and asked my girlfriend for the list. I spoke to Sunny on the phone and verbally discussed the unfinished items. It was so late when he arrived that he said he would return the next day, Saturday, February 20. He thought it would be around 930am. I asked him to give me 30 minutes notice to make sure I was home. He never called. I stopped by my home at 330pm and Sunny had just arrived. He worked to finish the items and asked me to pay the balance. I'm thinking he is going to ask for the additional $800 November 30 and he states I now owe $1800!!! I nearly hit the floor. Since he still hadn't provided me the invoice he promised in his November 19 email, I asked to see one prior to paying any additional amount. He said he would return the next day, which he did. Sunny's invoice contains many items I dispute. Sunny also stated that he was experiencing financial hardships - his truck was repossessed and he owed some of his workers money - and needed to get payment right away. After viewing the invoice, it was clear Sunny was attempting to overcharge me in order to pay his debts. Some of the items in dispute include - 1) he states paint ALL trim custom color twice and has two separate charges $1300 and $1200. I have photos and witnesses to attest that not all trim was painted when I asked to change colors. 2) $450 charge for second coat on body (should have been included in original $800) 3) $350 for pressure washing when part of house was already painted by Joe Mattingly's painter. I wrote Sunny a check for $600 and informed him I am only willing to pay an additional $200 which would cover the $1800 the original final balance he asked for on November 30th. I believe Sunny is dishonest, I believe he is attempting to take advantage of a female, and his work on the exterior of my home is incomplete. A couple final items - I am concerned about the painting done during questionable weather (some paint has already chipped as a result of the cold/Sunny repainted this on February 20th), 3 Nintendo WII games were missing from inside my home during the time Sunny was working on the interior (now that I am experiencing his dishonesty, I believe this to be from one of his crew), and Sunny made a sexual comment to Joe Mattingly about me indicating "he could have that any time he wanted." Since our dispute over the final balance has escalated, Sunny has threatened me with attorneys and his workers placing liens on my home as well as adding a $200 penalty, 5% daily penalty, attorney fees and court costs and modify and add other charges for work. I have never signed a contract with Sunny Shelton for exterior work on my home nor did he offer to prepare one.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$4,240

Response from Allstar Painting & Remodeling
I have never had an Angie’s List complaint in my life, nor have I had anyone challenge me on the amount I am charging for my services. I have been in the business of serving homeowner’s for over 30 years, My company has a sterling reputation in the community! I have a very long list of happy satisfied homeowner’s, some of them are celebrities and notable members of the community. So it is unfortunate to have my name and my company’s reputation dragged through the mud by this woman. Originally I was asked to paint her Interior, prior to doing so she signed a contract with me, part of the language of that contract stated that any changes, additions or modifications of the original agreement would become an additional charge, which she would be billed for, she signed this agreement. During the course of painting her interior, colors were changed, additions made and we even had to modify some of the other work done by the construction crew. Her home was empty and there were no personal effects in the home at all! I was referred to glowingly as “the perfect painter” many times during the course of the work. Upon completion, She paid me in full and also paid me for the additional work done above and beyond the original agreement, with out any hesitation or reservation on her part. She then promptly highly recommended me to the next door neighbor, who then hired me to paint her house, (exterior) and she signed the same agreement as the member had. During the course of painting the neighbor’s house, she asked me if I could help her with her fence, it looked like it needed to be torn down and replaced. After evaluating the fence I told her that I could restore it, and save her thousands of dollars, she was ecstatic and asked me to do so. Work on her fence began at the same time as we were painting next door. She and I at this point had a great working relationship and I didn’t feel the need to ask her to sign another contract, a good deal of trust existed between us and I felt good about her ability and willingness to pay me for any and all additional work I performed on her behalf. During this time I also, at her request, restored all the bathroom caulking, and did a complete removal and reinstallation of her shower curtain, More than a day’s work, plus materials. In light of how things were going I never billed her for any of that work. While working on the fence (two weeks of hard work!) I have never charged her for!, she shared with me how unhappy she was with Joe Mattingly, who was contracted to install new, (not replace) siding on her house, which was a dark color and the back was completed using little scraps of siding from other side jobs. She also made me aware of how unhappy she was with the painting progress, finally the painter came and worked about six hours and began spraying the siding (without pressure washing it prior!) it was covered with concrete dust! The painter Joe Mattingly hired worked about a half a day, sprayed the front and side of the house, one coat, and did a little caulking. Then he disappeared! She was unhappy with the quality of the painting and was frustrated because more than a week had passed and no one was doing any more painting (winter was approaching)! Having a heart to serve I asked her if she would like me to help her out, she said yes, so I contacted Joe Mattingly on her behalf, (she was fully aware of my actions.) Prior to this I had met Joe and allowed him to go to Porter Paints and purchase Paint for her on my account, in an effort to save her some money ! Which he did, however he only purchased enough paint and caulk to apply one coat to her house. Her house was a mess, no preparation had ever been done on the exterior, it needed extensive preparation, cleaning, caulking etc. Joe Mattingly, told me his painter was not available to finish the other half of the house, the high side and the back, I offered to clean and paint the remaining unpainted portion of the house for the sum of $800.00 labor only, since paint and other supplies were already purchased I assumed. He asked me to take over the job in his stead. I then promptly called her at work and informed her that Joe had agreed to let me assume the painting of her house, to which she responded. “That is an answer to my prayers Sunny to have you finish my house rather than this other fella she was disappointed with. It was at this point that Joe Mattingly bowed out of the job and even broke a few promises he made to herregarding the rest of the construction and the window restoration. Mr. Mattingly had told me the house was to be painted all one color with no separate trim colors to be applied. After I had completed spraying the side and back of the house, she informed me that the trim was supposed to be a custom color, and I asked her if she wanted me to go ahead and find her a color and properly prep the house and trim it out according to her expectations, she consented and I then hired a couple of more men and four men and myself spent well over two weeks working on painting and restoring the exterior of her house to her satisfaction. During that time we caulked every crack and puttied every nail, primed all the raw wood, etc, etc., painted the trim five times, two color changes, we restored her windows and replaced her screens, we restored her back porch, and deck, we purchased and added a storm door to the back deck and a screen door to the garage. We stripped and restored her storage building and painted it, we also removed and replaced sections of rotted wood soffit and trim. We did a tremendous amount of work and even did two complete color changes, I spent a day and a half buying samples, applying them to her house and awaiting her approval, she broke several appointments with me, never showed up or called me to tell me! Eventually we found her some good colors and the colors were dark and therefore it required two coats of paint to cover each time we made a color change. During the course of all the work we performed on her behalf at no time did she mention any missing items from her house, challenge us about the extent of the work we were performing, in fact she informed me that she was paying Joe Mattingly 11,000 dollars for the siding, painting, window restoration and back porch work. She asked me if that was too much, I TOLD HER YES, in light of the FACT THAT he didn’t finish the job, I offered to help her recoup some of that money from Joe, to help compensate for “us” having to do many of the things he was scheduled to do and was paid in full to do, but had either failed to do or had performed work that was far below her expectations or satisfaction. Near the end of the work we completed for hershe told me she wasn’t going to challenge Joe on anything and she would just absorb the cost herself. She contradicts herself two or three times in her report, first the interior is completed to her satisfaction and payment made in full, and then later its not. (Go figure) Then she says the Exterior is completed to her satisfaction and then later it’s not. During the final days of the work in progress, she asked me to look at her car, that it had overspray on it, I had three people look at her car and WE didn’t see any painting overspray, we did see what appeared to be road salt residue. I did not want to challenge her at this point, we just chose to disagree, and she declined my offer to have it cleaned for $100.00 saying she wanted a Ray Skillman warranty. ?? I was willing to absorb the additional $125.00 to keep the peace and bring the job to a speedy resolution. The amount due is a fair amount, it doesn’t even include all the fencework labor (two weeks worth) or the additional time I spent repairing her shower curtain rod, caulking her bathrooms, helping her find the perfect colors for her house. If you take a calculator and assume that each man was paid at least a hundred dollars per day to work restoring her house, it would easily add up to $7000.00 I HAVE CHARGED HER FAR LESS THAN THAT! The ladders remained in her yard TO assure her I would not leave the house unfinished, and winter had arrived. The amount due is actually about a thousand less than it should be, and over four months past due! It has created hardship on me and others, but we have moved on to other jobs. It is unfortunate that she has chosen to contest the amount due. I offered at one point to settle for 50% of the invoice balance, but that was not acceptable. All the other accusations made are hearsay and I won’t justify them with a response, she was treated with nothing but patience consideration and my utmost respect. We performed a tremendous service to her and strived to save her money in the process. If I was attempting to defraud her and over charge her I would of included many other things we did on her behalf, but I have not. AND WITH REGARD TO THE REMARK ABOUT WOMEN, 90% OF MY CUSTOMERS ARE WOMEN. I challenge any one to go and look at her House and tell me the quality of the work was grade D. And I have at least five people who can attest to the kind of service and the quality of the level of service she received from us. I will pursue this matter in the courts if I have to, and I have never lost in court. I would rather not have to do so, but I have no other recourse than that at this time. Some customers are eager to have the work done, and agree to things at the moment, but don’t realize at the time,how much professional equipment, materials, skill and expense are required to do so. Many Many things were added to this job above the original agreement and the price reflects all those changes and additions. All the work performed at her house is warrantied for a period of five years! Sunny Shelton-Sole Proprietor

    Contact information

    700 N West St, Alexandria, IN 46001


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Interior Painting,
    Exterior Painting,
    General Remodeling

    FAQ

    Allstar Painting & Remodeling is currently rated 1.7 overall out of 5.
    No, Allstar Painting & Remodeling does not offer free project estimates.
    No, Allstar Painting & Remodeling does not offer eco-friendly accreditations.
    No, Allstar Painting & Remodeling does not offer a senior discount.
    No, Allstar Painting & Remodeling does not offer emergency services.
    No, Allstar Painting & Remodeling does not offer warranties.

    Contact information

    700 N West St, Alexandria, IN 46001