Called and scheduled appointment on Friday May 26, 2023 for Tuesday May 30th between 1 :00 and 3:00 to have my air conditioning heat pump checked for a leak. Recieved call from Alaska Heating and Cooling on the day of the appointment stating they overbooked and would not be able to keep the appointment. The lady said that Angi would call me back when their was an opening. I called Alaska back late afternoon and Angi said I could not schedule an appointment because they were booked for the next few weeks. They were a person short and I could not be worked in on any day. Not sure about this company, got a bad vibe from Angi. If they did not want to work on my unit they just should have said so. Would not reccomend this business. I was not sure what was going on.
Description of Work: Air conditioning heat pump needed to be checked. It was not working properly.
Rating Category
Rating out of 5
professionalism
2.0
Le K.
02/2017
5.0
heating & air conditioning/hvac
+ -1 more
It was just fine. I would definitely recommend them. They are prompt and friendly.
Description of Work: We have local people that take care of us and we use Alaska Heating & Cooling. We had them in the fall. We had an issue that they took care of. We had a clogged drain in the furnace. There was an issue with where it was supposed to drain the extra fluid and it was leaking out on our floor. They had that cleaned out and got us back in business.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Rachel P.
09/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Geo thermal install
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Elmer J.
08/2013
5.0
heating & air conditioning/hvac
+ -1 more
The ignition on my furnace went out in the winter and they were able to get here in 20 minutes and fixed it within an hour. For an emergency service, their price was very reasonable. And I was happy with their overall service.
Description of Work: They serviced and cleaned my air conditioning unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
zsolt D.
01/2013
5.0
heating & air conditioning/hvac
+ -1 more
Went great. Found out our problem was our thermostat instead of our furnace.It was kicking our furnace on instead of our heat pump.
Description of Work: Replaced thermostat and checked heating unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Ilona M.
11/2012
5.0
heating & air conditioning/hvac
+ -1 more
Super friendly. Very thorough!
Description of Work: Furnace did not start. Apparently something became unplugged. Fixed & cleaned furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
John P.
07/2012
5.0
heating & air conditioning/hvac
+ -1 more
They came on New Years Eve and everything was closed that day. They had the part on hand and put the part back in. They didn't try to oversell me and performed the service with a little bit more money.
Description of Work: I used Alaska Heating & Cooling Inc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Scott D.
03/2012
5.0
heating & air conditioning/hvac
+ -1 more
Smoothly- we knew the TXV valve was bad for awhile. Alaska HVAC sent us a quote and called us when the part was in(it took awhile as it had to be ordered from the manufacturer).Since we'd been using them for our geothermal needs we decided to use them again since they knew our system, and what service they had already done. We then made an appointment and they came out and installed it in a timely professional manner.
Description of Work: Replaced TXV valve in our aging geothermal unit-and, they have done other work for us in the past-new fan, electrical contacts, adjustment of water flow and freon levels. They have always been there when needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$670
Response from Alaska Heating & Cooling Inc
Thanks!
Diana R.
03/2012
4.0
heating & air conditioning/hvac
+ -1 more
They are very prompt, reasonably priced and willing to help out. Overall, they do a good job and are courteous.
Description of Work: I had Alaska Heating & Cooling Inc come out to do a diagnosis on my air conditioner.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Mike D.
02/2012
4.0
heating & air conditioning/hvac
+ -1 more
I use Alaska Heating and Cooling every year. He does excellent work. He cleans up. He is efficient.
Description of Work: Alaska Heating & Cooling did maintenance on my furnace.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning
FAQ
Alaska Heating & Cooling Inc is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Alaska Heating & Cooling Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Alaska Heating & Cooling Inc does not offer free project estimates.
No, Alaska Heating & Cooling Inc does not offer eco-friendly accreditations.
No, Alaska Heating & Cooling Inc does not offer a senior discount.