We offer flooring sales, design, installation, and personalized service to southeast WI and northeast IL. Our knowledgeable staff can help you find the perfect flooring or wall covering to fit any need, from the home to the office.
Description of Work: Installed tile backsplash above kitchen counter tops.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gene M.
10/2013
2.0
hardwood floor
 + -1 more
Terrible. From the fist day Lance came, he had an edge which I knew right there I shouldn't use him, but he came recommended so I did. He stated that he wanted us to remove all the furniture and plastic the cabinets and fireplace. The day he sanded the floor, he moved the refrigerator which I helped him move into the dining room with a appliance mover. There was a strap across the top and bottom door. When he bid the job he told my wife and I that he would replace any base shoe that was bad and two coats of urethane would be applied to the stain. After the job was completed, and the refrigerator was back in place, we noticed scratches on the door. This was a brand new GE stainless steel frige, and when he moved it back into place, he crimped the water line under it. Needless to say, we were not happy. He hadn't replaced the base shoes that were bad, as a matter of fact, he cracked one in half and just nailed it back in place, and I don't think we got two coats of urethane. We are not living in the house so we were not there when the work was done. Lance refused to do anything about the door and denied doing any damage. I called GE and they told me a new door with installation would be about $750.00. We also had to call him back to re tuck carpet where it met the hardwood in the entry, as he left a gap.I sent him a check minus the $750.00 for the new door, and told him I would be happy to send him the balance when he paid for a new door. He also billed me $85.00 for moving the refrigerator which I did get him to drop. Upon receiving my check, he turned me over to his lawyer and threated to place a lein on the house for $750.00. As we are selling the house, against my better judgement I paid the $750.00. It would have cost more than that with lawyer and court fee's. The only thing I can take recourse in is advising people not to use him.
Description of Work: Sand and refinish floor in kitchen and family room.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$2,800
Cherie D.
06/2013
5.0
flooring contractor
 + -1 more
We used Cenni and Ambrose to install hardwood floors and all tile and carpeting throughout our home when it was built 20 years ago. We were extremely pleased with all aspects of their work and have had Jim Ambrose complete all flooring work throughout the years. Several years ago he installed heated tile floors in our master bath and we have been very happy with it. Most recently, Jim provided us with a bid to completely replace carpeting throughout two stories of our home. The bid process was flawless and the installers did an excellent job. Once again, we are extremely happy with the quality of workmanship and highly recommend Jim Ambrose for any flooring needs.
Description of Work: Jim Ambrose provided a bid and we had new carpet installed throughout our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,290
Kay O.
04/2012
5.0
fireplaces
 + -1 more
They removed the old hearth and old tiles around the fireplace and replaced any damaged drywall. Installed the stone slabs for the hearth and around the fireplace
Description of Work: Stone slabs put around the fireplace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,220
Kathleen M.
04/2012
3.0
ceramic tile, flooring contractor
 + 0 more
We had a great reference for this company from a friend. Their bathroom was done beautifully--almost perfectly, in fact. They warned us that this company would be expensive, but felt it was worth it. They were definitely the most expensive estimate we got, but our bigger problem with them was the way he bashed everything about our plan, our intended materials, and other installers. Our friends had told us he's a perfectionist, and their bathroom showed it. But, rather than sell himself and his superior work, he came off as arrogant and hard to work with.
Description of Work: We only got a quote/estimate; didn't use this company
Rating Category
Rating out of 5
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
$20,000
Kay O.
03/2011
5.0
ceramic tile, flooring contractor
 + 0 more
They removed all the old tiles from around the fireplace and repaired the wall. We even had them to repair other bad places in the drywall. We were very pleased with their work.
Description of Work: replaced the old tile around the fireplace with granite slabs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,220
KRISTEN C.
02/2007
5.0
flooring contractor
 + -1 more
Lance is a flooring rock star! We decided, on very short notice, to have new vinyl flooring put down in 2 bathrooms as part of a minor cosmetic remodel. Lance worked with our schedule and went out of his way to get the project done in our time frame. He even had some overstock flooring on-hand that worked perfectly for our application, helping our schedule even further! He couldn't have been nicer and did a WONDERFUL job on the installation. Fast, efficient and professional. A great experience!
Description of Work: Installed vinyl flooring in two bathrooms. Had to install new sub-flooring in one room and level the other floor with embossing compound.
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Service Categories
Flooring Sales and Installation,
Ceramic Tile,
Fireplaces,
Hardwood Flooring Sales and Installation,
Carpet Sales and Installation
FAQ
CENNI TILE & CARPET INC is currently rated 4.5 overall out of 5.