J-Tel has been my go-to provider for purchasing and maintaining my lawn mowers and snow blowers for over 25-years. They carry great products and even better they keep them running. I always have my equipment prepared for the upcoming season by them and that means even a 25-year old Snapper snow blower I still have around will start on the first pull.
Description of Work: Lawn mowers and snow blowers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael R.
09/2018
5.0
lawn mower repair
+ -1 more
Best ever.
Description of Work: Purchase and maintain lawn care and snow removal equipment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Maureen M.
11/2016
5.0
lawn mower repair, snow removal
+ 0 more
Both services were performed and I was very satisfied with the results.
Description of Work: Lawnmower tuneup and fix snowblower
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$300
Anthony B.
02/2016
4.0
lawn mower repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$150
Tom N.
01/2016
4.0
lawn mower repair
+ -1 more
unknown
Description of Work: Examined broken lawnmower. Attempted to get warranty coverage, but were unable to do so. Cost more to fix than getting a new mower. Took a very long time to look at the mower, however.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
Jose M.
11/2015
4.0
lawn mower repair
+ -1 more
The lawn mower wouldn't start. I don't know what they ended up doing but they repaired it to get it going again. It was fine. I found a couple of loose screws that were making some noise when I used it. I did go during a busy period but it still took a few weeks to get it back.
Description of Work: I used J Tel Lawn & Snow Equipment in early May.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$100
Taina C.
06/2015
4.0
lawn mower repair
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
David D.
03/2015
5.0
lawn mower repair
+ -1 more
unknown
Description of Work: auger repair,oil change,wheel slippage repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$173
Edmund K.
07/2014
5.0
lawn mower repair
+ -1 more
I bought my Toro snow blower from these guys eleven years ago. This winter was just too much for the old machine and it broke. I brought it in after a snow storm to have it looked at to see if it was fixable. The guy there was SWAMPED however took the time with me to see what the problem was, I had to leave it. He called me earlier than expected with the diagnosis and we choose to repair it. Several minutes later I received another call that my machine "died on the table". When I came in they showed me exactly what was wrong and were very informative. We expected more snow storms so I needed a snow blower. They saved me one, since mine was dead. They had two in stock and while I was there they sold the other. The phone was ringing off the hook with people looking for them. they even sold the other one while I was there in person. I could have been easily price gauged however they were honest. I got a new Honda model and was on my way! I really like the way these guys treated me and do business!
Description of Work: I had to get another snow blower after mine did a quick but painless death due to a bad Chicago winter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$880
Trudy E.
06/2013
5.0
lawn mower repair
+ -1 more
This kind of "Customer Serive" cannot be topped. I have used J-Tel in the past. My riding mower must be picked up and delivered by their truck, a long and costly proposition. When my Toro would not re-start for no appearant reason, I brought my battery in to be checked, which they did for free - good. Next step was to have them haul it in, but from what I had described, they suggested a couple of "tricks" I could try before I had to do that. They were spot on - a safety cut off switch had jiggled loose - my Toro started up immediately. I hate to think what a different kind of repair shop could have charged me, plus being without a mower for at least 3-4 weeks. Wow. J-Tel was great. What more can I say!.
Description of Work: Provided perfect information and advise on how to get myToro Wheelhorse riding tractor/mower started myself, saving me a lot of money and time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
James N.
01/2013
4.0
snow removal
+ -1 more
2The Expectation was not set on the front end and I had to keep calling for a finish date. They ended up having my snow thrower a month longer than promised. They did show me some helpful hints on taking good care of my snow thrower.
Description of Work: Replace the Carburetor on my snow thrower.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$205
Lee F.
05/2012
5.0
lawn mower repair
+ -1 more
They had a nice service offer where they picked up both pieces of my equipment for free, did minor maintenance and brought them back. Their price was reasonable for what they did. I like that they have a lot of expertise so that if you are not sure which brand of snowblower or lawnmower to purchase they will help you decide. They also have a good service department and will give you advice in self-repairing your implements if you want. They are really good and get the job done professionally and efficiently. I will use them again in the future.
Description of Work: I used J Tel Lawn & Snow Equipment for minor service to both my lawnmover and snowblower. I also bought both of those implements in the past at this store.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
GUY C.
04/2012
5.0
lawn mower repair
+ -1 more
They are very good. Our snow blower works great. They have a pick-up and delivery service. That's a plus. I go out of my way to use them. They aren't really cheap but they are not expensive. They tell you how long it's going to take and they usually stick to that.
Description of Work: We had our snow blower repaired by J Tel Lawn & Snow Equipment.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Cheryl J.
04/2012
5.0
lawn mower repair
+ -1 more
They were very good and trustworthy. Best guys around, family owned business they are fabulous. If its not broken they will not fix it and tell you that there is nothing wrong with it instead of just charging you for nothing. They are just awesome I bought all of my equipment from the them 3 lawn mowers and 2 snow blowers.
Description of Work: rebuilt 2 snowblowers, 2 lawn mowers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carl M.
09/2011
4.0
lawn mower repair
+ -1 more
It took 3 trips but they finally fixed my mower. They did not charge me after the initial charge which made me happy. They are very friendly and knowledgeable if they actually mow some lawn with the mower. My mower only conked out when mowing so the problem was somewhat difficult to diagnose. I went way out to their store because it was rated well on Angie's List. I used it to mow really tall grass last night and it worked perfectly. I bought a snow blower from them and would use them again but insist that they actually mow or snow blow with the device prior to fixing it.
Description of Work: They cleaned my mower and then removed debris from (I think) the fuel line.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$50
Drew S.
08/2011
5.0
lawn mower repair
+ -1 more
Friendly and knowledgeable. Did what I wanted for an acceptable price.
Description of Work: Got my mower running again. Gave some advise on keeping it running.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$75
tricia B.
05/2010
5.0
lawn mower repair
+ -1 more
Got a very detailed verbal estimate; service was a bit cheaper than a competitior
Description of Work: Cleaned Carb and fuel line, replaced pull rope
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
ANTHONY O.
07/2009
5.0
lawn mower repair
+ -1 more
Very good. Did what they supposed to do. Mower ran fine.
Description of Work: Check lawn mower, tune-up, and oil change.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$125
JUDY S.
06/2008
5.0
lawn mower repair
+ -1 more
I had a bad situation with Sears, they came out and did nothing and charged me $99.00. Obviously, my mower still didn't work. The local police came and gave me a warning ticket for high grass in my front yard and said I had 5 days to cut my lawn. I called J Tel, they gave me an honest estimate. I told them of my time situation. They picked up my mower, fixed and cleaned it, delivered it back to my house, and I had my front yard cut in time. Great job! I would definitely use these guys again!!
Description of Work: Picked up lawn mower, fixed and cleaned, and returned it back to my house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Greg L.
05/2007
5.0
lawn mower repair
+ -1 more
They were friendly, very knowledgeable about the Toro lawn mower product line, and helped me really find a product that met all of my needs. They were patient, not pushy, and obviously knew much more than the folks at the supply store where I had been shopping. In addition, they were flexible and even offered to deliver the lawn mower out to my home since I was having a hard time making it out to their place of business before it closed. I cannot stress how pleasant of an experience this was with each person I encountered here from a technician to the two owners to another employee. Every step of the way, they far exceeded my expectations.
Description of Work: I purchased a new Toro 20056 lawn mower and from the start these guys were the best.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$632.98
08/2001
4.0
lawn mower repair
+ -1 more
TOLD ME WHAT IT WAS GOING TO COST AND WHAT HAD TO BE DONE. THEY ARE COMPETITIVELY PRICED. IT TOOK THREE WEEKS BUT IT RUNS WELL NOW.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn Mower & Power Tool Repair,
Snow Removal,
Hardware & Home Improvement Stores
FAQ
J Tel Lawn & Snow Equipment is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Saturday: 9:00 AM - 3:00 PM
J Tel Lawn & Snow Equipment accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
No, J Tel Lawn & Snow Equipment does not offer eco-friendly accreditations.
No, J Tel Lawn & Snow Equipment does not offer a senior discount.
No, J Tel Lawn & Snow Equipment does not offer emergency services.
Yes, J Tel Lawn & Snow Equipment offers warranties.
J Tel Lawn & Snow Equipment offers the following services: Sales, service, parts - snow throwers, power equipment, lawn mowers, snow blowers, & chainsaw repair