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AAA Appliance Service Center

Appliance Repair

About us

Struggling with a malfunctioning appliance? Don't worry, we've got you covered! As Manufacturer Authorized experts, we specialize in repairing a wide range of top brands including Samsung, Fisher & Paykel, LG, Dacor, Speed Queen, True Refrigeration, and many more. Benefit from our Manufacturer Warranty Authorized Appliance Repair service, ensuring your appliances are restored to their optimal condition. Whether it's residential, food service, commercial, biomedical, or workplace appliances, we've been the trusted choice since 1950, offering a generous 1-year warranty on both parts and labor. Worried about fluctuating service charges? With us, you'll always receive a transparent, flat low rate, regardless of your location. We believe in upfront pricing and provide quotes before initiating any repair, ensuring no surprises along the way. Count on us for reliability and professionalism. Our technicians are not only Manufacturer Authorized but also undergo rigorous background checks and drug screenings. They are licensed, bonded, and insured, ensuring your trust and safety. Unlike subcontractors, our technicians are full-time employees, motivated solely by your satisfaction, not by commission-based sales. We are here to help busy people get their routines back to harmony.

Business highlights

74 years of trusted experience
Family Owned & Operated

Services we offer

Appliance Repair - Refrigerators, Freezers, Dishwashers, Wine Coolers, Ovens, Ranges, Cooktops, Hoods, Microwaves, Washers, Dryers, Disposals, Fryers, Pizza Ovens, Ice Machines. Commercial/Professional Grade Appliance Service & Repair (Manitowoc Ice Machines, Alto-Shaam Combi-Ovens, etc.) Laboratory Equipment Service & Repair (Labconco, etc.)

Services we don't offer

HVAC – Repair & Installations. Appliance Installations.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
CreditCard
Financing Available
Zelle

Photos of past projects

Reviews

4.5278 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
8%
3
4%
2
2%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 251-275 of 278 reviews

Larry R.
08/2014
3.0
appliance repair
  + -1 more
unknown
Description of Work: Icemaker not working service rep detected problem w/water line and could not detect problem w/icemaker. Returned replaced water line but after he left icemaker still not working. Returned two more times eventually replacing icemaker. Excessive labor charges, rep was good but four visits is excessive.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$560

Response from AAA Appliance Service Center
Mr [removed member name], I have reviewed the account and I do agree that the ice maker should have been ordered during your first visit at least as a backup. I would like to discuss a resolution and apologize for our new technician's handling of your repair. Please contact us at your convenience since I am unable to locate an email on file for you. I look forward to hearing from you. Thank you!

Laurence P.
08/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fix dryer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from AAA Appliance Service Center
Thank you so much for taking the time to share your experience with our company. We strive to achieve all A's in every category. I was not able to find your account in our system with the information available to me to verify the pricing and give credit to your technician for his performance. If you have the opportunity, we would very much like to review it internally to see if there was more we could have done for you. Thanks and we hope you have a lovely week!

Scott B.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Service to our Aga cooker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$470

Response from AAA Appliance Service Center
THANKS! We are so happy you took the time to share your experience from last year in November. We hope you have a lovely Fourth!

Jonathan D.
06/2014
3.0
appliance repair
  + -1 more
unknown
Description of Work: Microwave had a suspected blown fuse which I couldn't figure out how to find. Service man came at promised time and diagnosed problem but did not have correct fuse on hand. He went to nearby Radio Shack and got replacement part, but did not inform me that there would be an extra charge for this. Thought their basic "show up" charge (think it was close to $90) was a bit high and was in addition to work actually done. Total cost of $196 was considerably higher than I had initially anticipated. Actual work was satisfactory. In summary, good work but pricey. |

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$196

Response from AAA Appliance Service Center
Thank you for your feedback regarding service performed last year in March with Tom. We apologize that your technician did not explain the value of your repair or pricing. We do carry a 1 year warranty on parts and labor. With that we strive to recommend long term repairs that are efficient and professional. I would like to add that your experience with Tom was not one that we expect or want to provide to our clients. That being sad, Tom is no longer with our company. We hope that if you need us for maintenance service or repairs in the future, you will give us another opportunity to show you the higher level of service and value for your money. Thank you again for your feedback.

Robert B.
06/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: Our dryer was making a high pitch squeal. It was the drum that was bad, they came out assessed it and ordered the part and fixed it fairly quickly. About 2.5 months later there was a banging. I called them back and they came out and re-adjusted the drum and tighten everything up. No problems now and it's working great.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$350

Response from AAA Appliance Service Center
Hi [member name removed], we were pleased to assist you with your GE laundry system. We strive to achieve A+ service. What could we have done to earn an A instead of a B score from you? We look forward to hearing from you again. Thanks!

Donna B.
06/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AAA Appliance Service Center
Thank you so much for sharing your feedback with us and Angie's List. Positive reviews like yours help us stay in business. We genuinely appreciate you taking the time! Have a great day!

Barbara R K.
06/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from AAA Appliance Service Center
Thank you Ms. [member name removed] to sharing your experience with our company on Angie's List. We appreciate you taking the time. It was our pleasure you assist you. Have a lovely day!

DONNA M.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Our dishwasher was not working. I called this business. He was prompt. After looking at the dishwasher, he said he could go ahead and do all that was necessary to fix it but that it would be cheaper for us to buy a new one. We really appreciated his total honesty. He could have charged us a fortune. All we paid for was his service call. $60.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AAA Appliance Service Center
Thank you [Member name removed] for your feedback. We greatly appreciate you taking the time to share your experience with us and your fellow Angie's List members. We are sorry that we were not able to assist you with a repair, but we wish you the best of luck with selection your new appliance!

Rosemary B.
05/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from AAA Appliance Service Center
Thank you Ms. [member name removed] for taking the time to share your experience with Angie's List members. We strive to earn an A in all categories. If you could please help us by contacting us at services@ascchicago.com or 847-966-1950 to let us know how we could have earned an A for punctuality. Thanks!

Madi B.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Talk about a company going above and beyond! AAA Appliance sure went the extra mile for me. It appeared the washer was defective from the factory but was out of warranty so Samsung would not take responsibility. AAA Appliance worked on the machine until a resolution was found. You will not be disappointed if you use AAA Appliance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

LAURA M.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Washer was not working properly. They came out the next day, solved the problem and gave me advice to keep it running well. The drum was not locking in the wash cycle so the water just swished around and the agitator wouldn't turn. It's been fine since they fixed it. He also asked if there was anything else at all that needed looking at and I thought, yes, why not have a look at the dryer too (both machines are 12 years old) as it wasn't drying very well. He cleaned about 40 lbs of lint out from the machine and now it's like new. Thought the price was pretty reasonable... better than buying new machines, which we were poised to have to do. Very satisfied with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from AAA Appliance Service Center
Thank you so much (removed member name) for taking the time to share your experience with us and fellow Angie's List members. We appreciate your feedback! We are happy to hear that your repairs were satisfactory. Please let us know if you need anything else and remember you have a 1 year warranty, so give us a call if you have any questions or concerns! Thanks!

DARRELL Y.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: It is so long ago that we don't remember what this service call was about or how much it cost.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from AAA Appliance Service Center
Hi [Member Name]! Thank you so much for taking the time to rate the experience you had with our company in February of 2013. We appreciate that even though it was a year ago you were still left with a good impression. Thank you and we hope you have a lovely holiday weekend!

Theresa H.
05/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AAA Appliance Service Center
Hello [member name removed]! Thank you so much for taking the time to rate your experience with us. It is always a pleasure to help you thank you for your continued support. We hope you have a great holiday weekend!

john A.
04/2014
3.0
appliance repair
  + -1 more
unknown
Description of Work: Aaa quoted replacing entire compressor and motor at 800 dollars plus. | |The problem was a simple short in an on/off switch |was a simle

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

Response from AAA Appliance Service Center
Thank you for your feedback. I am sorry if you had an unpleasant experience, but this must have been with a different company. We did quote a repair for your Viking Refrigerator last year in May, but it was for a Thermostat and the repair was significantly lower than $800 that you are referring to. We did not suggest you needed a compressor repair. I would be happy to provide the quote for your records so any misunderstanding could be corrected and we would appreciate you adjusting this negative feedback on Angie's List that should be directed at another company that you had this experience with. If you would like to speak with us more offline regarding your comments, I would be happy to speak with you. You can reach me at 847-966-1950 x 404 or email me at catieb@ascchicago.com so I can personally assist you.

bettina C.
04/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced built-in water dispenser in fridge

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AAA Appliance Service Center
Thank you [member name removed] for rating us on Angie's List for your BPG warranty repair service! We appreciate you taking the time.

t W.
03/2014
4.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$267

Derek M.
01/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Response from AAA Appliance Service Center
Thank you so much for taking the time to share your feedback!

Michael K.
01/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Contacted AAA Appliance Service Center.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AAA Appliance Service Center
Thank you very much for taking the time to give us a rating. I was unable to locate your information in our database, may we contact you in regards to your experience with our company to learn more about your grading?

Mark M.
12/2013
5.0
appliance repair
  + -1 more
Fixed my dishwasher
Description of Work: AAA APPLIANCE SERVICE CENTER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from AAA Appliance Service Center
Thank you so much for taking the time to rate our performance on your repair. It means a lot to us! We hope you have a lovely holiday season!

Chari G.
04/2013
5.0
appliance repair
  + -1 more
Great
Description of Work: They did work on my dishwasher (Fischer Paykel), refrigerator (viking), oven (viking) and washer (maytag). Yes, all of them! I have no idea why they all malfunctioned around the same time, but that's how it was. They did a professional job. Highly recommend using them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from AAA Appliance Service Center
Thank you so much for your feedback! We are so glad that we were able to take care of all your appliances. We apologize we could not get all A's on your review. If there was anything more we could have done to have been more responsive, please let us know and we will happily try to improve. Thank you for taking the time to let us know how we did. We appreciate your recommendation! Have a lovely day!

Tracy B.
02/2013
5.0
appliance repair
  + -1 more
Great!
Description of Work: Prompt and fixed the problem! That's all I need, but ouch on the price!

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from AAA Appliance Service Center
Thank you so much for taking the time to share your experience with us, Ms. T! We are so pleased you are happy with our service. It is a unhappy coincidence that you needed your GE board replaced. If you ever need us in the future, we hope that it will be a less dramatic repair and you will have the added benefit of a 10% loyalty discount. Thank you again for your feedback. We greatly appreciate it! Have a great day!

Cathie G.
02/2013
1.0
appliance repair
  + -1 more
ob
Description of Work: Smelled burning from my washing machine and spin cycle wouldn't complete. Service person arrived on time and examined the machine while in a spin cycle. I again smelled burning, but the technician said he didn't smell anything. Suggested replacing the pump at a $400 cost, but, couldn't guarantee that was the problem. If I still smelled burning after replacing the pump, he would suggest replacing the control panel at another $400 cost, but couldn't guarantee that was the problem either. Going shopping for a new washing machine now. Tack on $79 to the cost of my new machine. Suggest he makes an appointment with an ENT doctor.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$79

Response from AAA Appliance Service Center
Thank for your feedback, Member. We are very sorry that you were not happy with the lack of a definitive diagnosis from our technician. We do hope that our clients appreciate our technicians’ honestly when it comes to repairs. If it is not economical to repair the unit, it is important to us that our clients are aware of that expense upfront and before work is performed. If you were unhappy with the technician that we sent out and are interested in a supervising technician to return for free, we would be pleased to accommodate you. We are happy to do that for all of our clients. Thank you again for your time and feedback. Have a lovely day!

Sean G.
05/2012
4.0
appliance repair
  + -1 more
No problems.
Description of Work: The Washing Machine had a bad transition and was diagnosed I needed to purchase a new one.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

James T.
04/2012
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fantastic job by AAA Appliance. George was very organized and could explain in detail what was wrong with my subzero refrigerator. I was very confident that he could get it corrected. He came back with the parts required and completed the job with no problems. So happy I chose this company and only did so after researching through AL. Thanks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Z.
10/2011
5.0
appliance repair
  + -1 more
Mentioned all in above.
Description of Work: Couldn't put off getting my washer repaired like I had my icecube maker in my refrigerator. called a few services.....trying to get a faster date. Found 2 that could do it at the same time a week later......one wanted 149. per appliance....so....$300 just for the service calls---- 2 different techs same company same time---without any repair being done. (And they had a good score in Angies list.) Anyway...instead I had AAA come out and for one low cost since I mentioned the Angies list coupon, they looked at my washer....told me 1500......I said you know I'll just buy a new one...they said "we figured". And they told me after cycling through on the water and ice cubes sytem of the fridge that my problem was just a fluke and the system was fine......I save $200 by calling them out (as opposed to the others) and had enough info to know I needed to purchase a new washer and I can NOW make my Margaritas with crushed ice safely. Mary Zentz REMAX agent Arlington Heights IL

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Contact information

175 Hansen Ct, Wood Dale, IL 60191

http://www.-appliance-AAA.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair

FAQ

AAA Appliance Service Center is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

AAA Appliance Service Center accepts the following forms of payment: Check,CreditCard,Financing Available,Zelle
No, AAA Appliance Service Center does not offer free project estimates.
Yes, AAA Appliance Service Center offers eco-friendly accreditations.
No, AAA Appliance Service Center does not offer a senior discount.
No, AAA Appliance Service Center does not offer emergency services.
Yes, AAA Appliance Service Center offers warranties.
AAA Appliance Service Center offers the following services: Appliance Repair - Refrigerators, Freezers, Dishwashers, Wine Coolers, Ovens, Ranges, Cooktops, Hoods, Microwaves, Washers, Dryers, Disposals, Fryers, Pizza Ovens, Ice Machines. Commercial/Professional Grade Appliance Service & Repair (Manitowoc Ice Machines, Alto-Shaam Combi-Ovens, etc.) Laboratory Equipment Service & Repair (Labconco, etc.)
HVAC – Repair & Installations. Appliance Installations.

Contact information

175 Hansen Ct, Wood Dale, IL 60191

http://www.-appliance-AAA.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM