About us
Business highlights
74 years of trusted experience
Family Owned & Operated
Services we offer
Services we don't offer
Amenities
Warranties
YesSenior Discount
10%
Accepted payment methods
Photos of past projects
Reviews
4.5278 Reviews
Showing 151-175 of 278 reviews
Tish N.
08/2010
appliance repair
+ -1 moreThe refrigerator is functioning again. This has happened before and it is only 5 years old. The warranty was still in effect or it would have cost $2500. The parts were ordered, we were without a refrigerator for a week. Fortunately, the freezer was still working during this time. I did feel that I had to stress the urgency of not having refrigeration with a house full of guests when I spoke to the dispatch department. The repairman was very astute and responsive though. Overall I am extremely disappointed with my Sub-Zero experience, but I'm happy to know that there a competent service resource available.
Description of Work: Sub-Zero seal system repair, about 4 hours of work.
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Yes, I recommend this pro
$1,815
Response from AAA Appliance Service Center
Barbara O.
07/2010
appliance repair
+ -1 moreMy old dishwasher was leaking and I wanted to know if I could have it repaired or if I needed to buy a new one. I called ASC to check the unit and if worthwhile, to repair the it. The service man checked out the unit and told me that the cost of repairing it was too much to make it worthwhile. He suggested a new dishwasher was the way to go. It was worthwhile to pay for the service call just to be sure that I was not getting rid of an easily repairable unit.
Description of Work: The repairman checked my leaking dishwasher to determine if it was worthwhile repairing it.
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Yes, I recommend this pro
$69
Response from AAA Appliance Service Center
Randy G.
07/2010
appliance repair
+ -1 moreWe had two in home service calls. The first was to analyze the problem on 6/3. We missed the first scheduled service call....our fault. They were to call 15 minutes before arrival and we gave them the wrong cell #. The second scheduled visit to analyze the problem worked out. However, the technician asked personal questions of my partner. Since I scheduled the appointment and my partner was able to show for the service call the technician asked who he was, was he a renter, and questions about the credit card used. I thought these were inappropriate and he made my partner uncomfortable. I called the service center and asked to speak with the supervisor to express my concern but never got a call back. The technician was supposed to research the problem and contact the manufacturer to determine the next steps and call us back within a few days. I did not receive a call and after a week I called to follow up. It was after that, that we were called back to schedule a follow up visit. The price was as quoted and so far all is working well.
Description of Work: We had a faulty automatic ice maker that was dripping water and freezing over.
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$200
Response from AAA Appliance Service Center
Hillis H.
05/2010
appliance repair
+ -1 moreOverall the visit went very well. The repairman was prompt. He gave me the information that I needed and cleaned and checked the refrigerator. He cleaned around and in back of the refrigerator which is hard to do on a routine basis. He gave me info about how to clean and vacuum the refrigerator on the future. The cost of the service was what I expected.
Description of Work: I had the repairman in to do some preventative maintenance on my refrigerator and to check on a thump noise when the compressor turns off. The repairman told me that the noise was do to the compressor and to eliminate the noise the compressor would have to be replaced but that the cost would high enough to consider buying a new refrigerator. As long as we could stand the noise, he suggested that we continue to use this refrigerator until it breaks down. He cleaned and checked the temperatures which were good.
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Yes, I recommend this pro
$129
Response from AAA Appliance Service Center
Dean G.
04/2010
appliance repair
+ -1 moreThis was a disappointing process and this company should review its phone service on weekends. If someone had just told us no one would reach us until Monday, we would not have been so frustrated.
Description of Work: Our refrigerator broke down on a Saturday morning. We called AAA and spoke with a dispatcher who told us our call would be considered an emergency call and that a technician would be getting in touch shortly. We waited throughout the day, and on Sunday morning, without having heard anything, we called again. The dispatcher repeated what the first dispatcher said and promised to make a note that we had already called the previous day, and we began to wait again. After 2 1/2 hours, we called to ask the dispatcher what kind of time frame we should wait for with an emergency call. We explained how long we had been waiting. She said she didn't know when someone would call. I asked if there was anyway she could find out, and she said a technician would call when available. I asked her if we could make an appointment with her, and she said no. Meanwhile, we filled out the online form that said someone would get in touch shortly. No one did. We got an e-mail response that said someone would get in touch. No one did. We contacted another company via an e-mail form, and come Monday morning, the other company contacted us, and the refrigerator was already fixed by this other company when AAA finally called us at 11:30. By then we had left the house and did not get their message until later.
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Response from AAA Appliance Service Center
Jamie H.
04/2010
appliance repair
+ -1 moreIt was a good experience, they came out quickly the day that I asked them to. I thought the price was fair, though I don't have anything to compare it to.
Description of Work: AAA replaced an ignitor in an oven.
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Yes, I recommend this pro
$200
Response from AAA Appliance Service Center
Marilyn N.
03/2010
appliance repair, gas leak repair
+ 0 moreThey came the next day after I called them. They did a fine work. I thought that it was going to cost me more. However, when the person from this company came to see it, he was able to replace a part immediately. He was able to tell me what the problem was as soon as he looked at the oven. He told me that there was something wrong with the board, and he was not even going to charge me for it. He did not take a long time, and he tested the oven before he left to make sure everything was fine. He was very professional.
Description of Work: We used AAA Appliance Service Center to get my gas oven repaired. There was something wrong with igniter. It used to take some time to ignite and when it would it would sound like it is going to explode.
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Yes, I recommend this pro
$190
Response from AAA Appliance Service Center
Barbara J.
03/2010
appliance repair
+ -1 moreI was satisfied with the work. They gave me a little bit of a break because I am an Angie?s List member but their pricing was a little higher than I expected. When I called for the estimate, the person that I spoke with quoted me one price but when the technician was out here, he wrote up a different price that included a technical labor charge or something that wasn?t quoted to me on the phone. There were two men out here and one of them told me that I probably didn?t hear them correctly because their personnel are instructed to include this fee. He was very argumentative so to be perfectly honest, I wouldn?t use this company again. He insisted that the person that spoke with me must have included this but I do not believe the person on the phone mentioned the extra fee. I didn?t see a point in arguing because he wasn?t there and only the person on the phone and I know what our conversation consisted of. They did good work and they were in and out of here really quickly but I wasn?t real pleased with the whole experience. The quality of work was good but the technician insisted that I didn?t know what I was talking about. The other gentleman was very professional.
Description of Work: AAA Appliance Service Center repaired the igniter in my stove.
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$350
Stephen M.
03/2010
appliance repair, small appliance repair
+ 0 moreOutstanding! The guy showed up on time. Was courteous, professional and efficient. Repair was neat and thorough. Price was about what I expected and seemed fair. They've earned my business.
Description of Work: Refrigerator started to create puddles of water on the floor. Found these guys on Angie's List, highly rated. Made service appointment with them.
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Yes, I recommend this pro
$158
Response from AAA Appliance Service Center
olivet J.
03/2010
appliance repair
+ -1 moreNot to my satisfaction from a communications perspective. The work was good but doing it again I would have tried to find someone else technically sound and significantly more responsive.
Description of Work: I would describe this company as technically competent and organizationally disastrous. Our initial experience was quite impressive. The technician came out as agreed and was a wealth of information about the problem. He offered a reasonable solution for repairs on our Subzero and educated us on maintenance procedures to avoid similar problems in the future. The downside was working with the office. After scheduling the estimate appointment we called back to schedule the work. On the first call we were told someone would call us back once the technician "who had the paperwork" was contacted. No call. We called the next day and were told that the technician "had turned in the paper" but the office person couldn't find it. Someone "would call us back shortly". No one did. This exchange was followed by a total of four calls which we initiated trying to 1) give them a credit card for deposit so that the part could be ordered and 2) trying to schedule a date for the repair work to be done. It took another two calls to confirm that the part that needed to be ordered had been received. Once, we did get a call back when I requested the exact amount of the deposit before I would provide the credit card number. Apparently, at least in our case, there is only one technician who actually knows anything about this problem. (Or so I assume). No matter who we talked to the answer was "I have to call W_____). Net net, because of this faulty communication we have been without a refrigerator for a total of 2.5 weeks. At 2500 per pop I would have expected a better system. If you have nothing better to do that chase down folks, they do a great job. Otherwise, try to find somebody who has a computer system and doesn't think the idea of returning a customer call is a novel one.
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$2,500
Response from AAA Appliance Service Center
Diane W.
03/2010
appliance repair, gas leak repair, small appliance repair
+ 1 moreThey were awesome. The price included parts and labor. My husband dealt with them and I didn't hear anything bad. The first day they came right away; the second time somebody must have made a mistake and they called and said he would be there in half an hour. It was more like 1 1/2 hours. Someone got a little confused. They were very thorough and very knowledgeable. Other than that little mix-up on the second time, there were not any problems that I know of.
Description of Work: We used AAA Appliance Service Center to fix a natural gas leak in our stove.
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Yes, I recommend this pro
$200
Response from AAA Appliance Service Center
KATHY S.
03/2010
appliance repair, small appliance repair
+ 0 moreI used AAA in the past but they now only serve a small area within the city of Chicago. I had a fabulous experience with them until they stopped servicing Oak Park.
Description of Work: AAA Appliance Service Center has repaired my refrigerator and washer and dryer in the past.
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Yes, I recommend this pro
Response from AAA Appliance Service Center
JOHN S.
03/2010
appliance repair
+ -1 moreThey were fantastic, the man bent over backwards to fix it. The first person who came out didn't do a really good job so we called them back and the owner came out to do another diagnosis then came out to install a part and didn't charge us for the last two visits. I would rate their responsiveness with a triple "A". They were on time and called a half hour before they got there and then ten minutes before they arrived. The only reason we called them was because of the positive reviews they had on Angie's List.
Description of Work: AAA repaired my dishwasher.
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Yes, I recommend this pro
$150
Response from AAA Appliance Service Center
Ajay R.
02/2010
appliance repair
+ -1 moreIt turned out well. They did their work pretty well and everything seems to still be working just fine. We would definitely use them again.
Description of Work: They repaired our refrigerator.
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Yes, I recommend this pro
Response from AAA Appliance Service Center
DARYL S.
02/2010
appliance repair
+ -1 moreThe serviceman found a broken wire leading to the motor but it would have been an expensive fix so we decided to get a new dishwasher. They were very prompt, they were here within a day of my call, and he did a good job. He was very thorough and explained what he was doing.
Description of Work: AAA Appliance serviced my dishwasher because it wasn’t draining.
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Yes, I recommend this pro
$70
Response from AAA Appliance Service Center
SHARON W.
01/2010
appliance repair, plumbing
+ 0 moreI got an appointment for next day service. Serviceman arrived within specified time and fixed the problem. He also explained what the problem was and why the problem occurred. Excellent service. Very professional.
Description of Work: Serviced a GE frontloader washing machine that had a clogged hose and pump.
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Yes, I recommend this pro
$198
Response from AAA Appliance Service Center
CHRISTINE W.
06/2009
appliance repair, plumbing
+ 0 moreVery professional and well priced compared to other services I have used. Unfortunately it's hard to find companies that can handle some of the foreign brands. My dishwasher unfortunately is going to cost more than $600 to repair, which just isn't worth it given how old it is. The repairman gave me some good advice about selecting a new dishwasher and how best to care for it, as well as suggestions for keeping my built-in refrigerator in good working order.
Description of Work: Cleaned coils and generally checked over my Sub-Zero fridge. Also managed to get my 17--year-old Bosch dishwasher to finish its cycle and drain.
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Yes, I recommend this pro
$257
Response from AAA Appliance Service Center
DIANE J.
12/2008
appliance repair
+ -1 moreThey were wonderful. They came when they said they would. Their price was better, and they could come the fastest. The gentleman working on it, had a hard time to get at it to make it work. He ordered a part and was back as fast as he could be to get it fixed for me. He also fiddled with my garbage disposal and didn't charge me at all. They were very prompt.
Description of Work: They came and helped me with a broken Bosch brand dishwasher that was leaking.
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Yes, I recommend this pro
$300
Response from AAA Appliance Service Center
Douglas J.
12/2008
appliance repair
+ -1 moreThey were great. They were in and out in about a half-hour. They have lots of experience and knew what they were talking about. The price was what they promised. They fixed the problem and I was drying clothes in no time.
Description of Work: They came out and repaired an old clothes dryer at our home.
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Yes, I recommend this pro
gar W.
03/2008
appliance repair
+ -1 moreSee above. The answer below says I will use them again which is contradictory, I know, but it's hard to find anyone to do vintage appliance repair.
Description of Work: Asked for a service call. They don't give quotes by phone or free estimates. It was $157 just to show up. All they did was knock the scale off by pilot burners and tell me that the rest of repairs were going to be timely, cost consuming and they would have to send out the parts to another company for repair. Their website brags about antique appliance repair so I assumed I was going right to the source. I would have at least expected them to wipe it down and grease hinges or something. The two guys that came out were nice enough though.
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Yes, I recommend this pro
$157
Response from AAA Appliance Service Center
RYAN F.
03/2008
appliance repair
+ -1 moreThe representative showed up on time and went right to work. There were only a few loose bolts to tighten, but service was professional and job was well done.
Description of Work: AAA Appliance Service Center had a representative come to the apartment, diagnose and fix the noisy washer unit within 20 minutes.
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Yes, I recommend this pro
$184
Response from AAA Appliance Service Center
SANDRA G.
03/2008
appliance repair
+ -1 moreThe company was prompt in responding to my call and delivered service in a timely manner. The workman was efficient and on time.
Description of Work: Cleaned the dryer insides and removed the lint build-up from the fan and motor.
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Yes, I recommend this pro
$155
Peter M.
11/2007
appliance repair, gas leak repair
+ 0 moreI made a few calls and other companies told me they could not take the job because the stove was no longer in production and the parts were unavailable. AAA Appliance Service Center came the same day I called, repaired the burners that day and came back the next day to replace the safety valve and pilot. It might have cost the same amount as a new stove but this is a gem of an antique; it would have cost thousands more to buy a similar oven new. I am very happy to have the oven working in time for the holidays!
Description of Work: Repair gas burners and oven on an oversized antique gas stove.
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Yes, I recommend this pro
$560
Response from AAA Appliance Service Center
BRIAN F.
11/2007
appliance repair
+ -1 moreThe job went better than I had expected.
Description of Work: Ted repaired our washing machine by installing a new drive coupling. He came on a Saturday, was quick and clean.
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Yes, I recommend this pro
$180
ROMULO & CHRISTINA H.
11/2007
appliance repair
+ -1 morethey are prompt clean and clean work. Honest.
Description of Work: repaired a dishwasher.
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Yes, I recommend this pro
$134
Contact information
175 Hansen Ct, Wood Dale, IL 60191
http://www.-appliance-AAA.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 2:00 PMLicensing
Bonded
Insured
No License Required for Trade
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair
FAQ
AAA Appliance Service Center is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 2:00 PM
AAA Appliance Service Center accepts the following forms of payment: Check,CreditCard,Financing Available,Zelle
No, AAA Appliance Service Center does not offer free project estimates.
Yes, AAA Appliance Service Center offers eco-friendly accreditations.
No, AAA Appliance Service Center does not offer a senior discount.
No, AAA Appliance Service Center does not offer emergency services.
Yes, AAA Appliance Service Center offers warranties.
AAA Appliance Service Center offers the following services: Appliance Repair - Refrigerators, Freezers, Dishwashers, Wine Coolers, Ovens, Ranges, Cooktops, Hoods, Microwaves, Washers, Dryers, Disposals, Fryers, Pizza Ovens, Ice Machines.
Commercial/Professional Grade Appliance Service & Repair (Manitowoc Ice Machines, Alto-Shaam Combi-Ovens, etc.)
Laboratory Equipment Service & Repair (Labconco, etc.)
HVAC – Repair & Installations. Appliance Installations.
Contact information
175 Hansen Ct, Wood Dale, IL 60191
http://www.-appliance-AAA.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 2:00 PM