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HENRY CISNEROS UPHOLSTERY

Upholstering, Mattresses


Services we offer

FURNITURE RE-UPHOLSTERING. PICK-UP & DELIVERY AND IN-HOME SERVICE ARE AVAIL.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.312 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.7
responsiveness
4.2
punctuality
4.2
Showing 1-12 of 12 reviews

TIMOTHY M.
11/2008
1.0
upholstery, mattresses
  + 0 more
This was our second time using firm. First time everything was great and we rated all "A's" on Angie's. In May, we asked him to do more work for us. This time, it took 14 weeks to get the chairs back, promised 4 weeks, maximum. After numerous calls (messages not returned), visits to shop, etc. we got them, but he did not do the throw pillows. His "helper had been gone for a while and things were crazy." Promised throw pillows the following week. That was mid-August. By early November (again no returned calls, etc.) we'd had enough and wrote a letter indicating we would have "to pursue other means," as he still had over $400 worth of our materials. He sent us a check for the fabric.
Description of Work: Re-upholstering 2 chairs, ottoman and make some throw pillows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0

$1,500

Christa K.
02/2008
1.0
upholstery
  + -1 more
Unsatisfactory.
Description of Work: I called Henry to re-upholster some couch seat cushions and make back and accent pillows. I spoke to him several times on the phone, although he was very difficult to get a hold of, and confirmed an appointment for a Saturday afternoon. I called him the Wednesday or Thursday before to re-confirm and he said to just show up and he would be there. (Note, he would not pick up the items and said if he did he would charge me $250 to do it). So, I loaded the car with the two seat cushions, 5 back pillows, and 4 accent pillows along with the fabric and drove to his store in Winnetka (I live in downtown Chicago) only to find the store locked and that no one there. I left him several messages on his machine while standing outside and then afterward and was hoping to hear back from him with an explanation...I'm still waiting. Needless to say, I will not be using Henry to re-cover my couch cushions or for any of my other upholstery needs.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


TIMOTHY M.
10/2007
5.0
upholstery
  + -1 more
I can't say enough about this company. The guy came out and did a free estimate. Once we got the material, I called him and he came and picked both chairs up that same day. He returned the chairs the day after. He was very responsive and punctual. The job was perfect.
Description of Work: They reupholstered two high back chairs. The chairs were 30 years old. They also did spring work and cushion work with a tufted back. They charged $500.00 per chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Carol M.
04/2006
5.0
upholstery
  + -1 more
unknown
Description of Work: Wing chair reupholstered with my fabric. He did a great job, was prompt and professional. I would have liked the remainder of the fabric back but I forgot to ask for it upfront.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

GREG L.
09/2005
5.0
upholstery
  + -1 more
HE DID A GREAT JOB AND THE PRICE WAS RIGHT!! HE TOOK A BIT LONGER THAN EXPECTED, AND WAS SOMETIMES HARD TO GET A HOLD OF, BUT I WOULD HIRE HIM AGAIN IN THE FUTURE.
Description of Work: REUPHOLSTERED CHAIR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

ZELLA W.
03/2005
1.0
upholstery
  + -1 more
HE WAS SUPPOSED TO MEET ME AT MY HOME AT 10 AM THIS MORNING. I CALLED HIM AROUND 4:30 THAT SAME DAY AND HE CAME UP WITH EVERY EXCUSE IN THE BOOK AS TO WHY HE DIDN'T COME. WHEN I TOLD HIM THAT HE SHOULD HAVE CALLED AND THAT I WAS GOING TO NOTIFY ANGIE'S LIST, HE TOLD ME TO SHUT UP!!! I'LL NEVER CALLED HIM AGAIN.
Description of Work: CALLED FOR AN APPOINTMENT.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


MARY JOY S.
11/2004
1.0
upholstery
  + -1 more
IT TOOK US FIVE TRIES BEFORE WE GOT A HOLD OF THEM TO FIND OUT ABOUT GETTING WORK DONE. WHEN WE DID HE TOLD US HOW MANY YARDS OF FABRIC TO BUY AND TO GET BACK TO HIM ONCE WE HAD IT. AS BEFORE WE HAD TO TRY THREE TIMES BEFORE HE CALLED BACK. WE SET UP A DATE TO PICK UP THE CHAIR THE FOLLOWING TUESDAY AT 9AM. HE NEVER SHOWED UP TO PICK IT UP AND HAS NOT RETURNED ANY OF MY CALLS SINCE. THIS IS THE FIRST TIME WE HAVE HAD ANY TROUBLE WITH SOMEONE WHO WAS RATED HIGH BY OTHERS.
Description of Work: WE HAD ASKED FOR A CHAIR TO BE REUPHOLSTERED.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Carol M.
12/2003
5.0
upholstery
  + -1 more
RESPONSIVENESS AND PROFESSIONALISM WERE OUTSTANDING. I THOUGHT PRICES WERE HIGH, BUT WORK WAS OUTSTANDING AND WAS DONE IN LESS THAN HALF THE TIME I EXPECTED.
Description of Work: UPHOLSTERING A LOVESEAT AND A WING CHAIR.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

D B.
03/2003
5.0
upholstery
  + -1 more
FIRST-RATE WORKMANSHIP AND PROMPT, COURTEOUS SERVICE.
Description of Work: REUPHOLSTERED A LARGE ARMCHAIR, INCLUDING REWEBBING THE SPRINGS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Deirdre D.
03/2003
5.0
upholstery
  + -1 more
DESPITE HAVING SLIGHTLY TOO LITTLE FABRIC FOR THE FEATURES I WANTED, THEY MADE IT WORK. EXCELLENT WORK AND SERVICE, AT 50% LESS THAN THE OTHER ESTIMATES I WAS GIVEN. THEY CAME TO MY DOOR, PICKED UP THE COUCH, WERE ABLE TO USE ONLY 14 YARDS TO NOT ONLY COVER THE COUCH, BUT ALSO DO A SKIRT AND ARM-COVERS. AMAZINGLY GOOD WORK, TOO! THEY HAD MY COUCH BACK TO ME THE NEXT WEEK, DELIVERED RIGHT TO THE SAME SPOT IN MY LIVING ROOM.
Description of Work: RECOVERED A COUCH WITH FABRIC I HAD PURCHASED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

KATHERINE C.
04/2002
5.0
upholstery
  + -1 more
HIS PRICE WAS $150 LESS THAN OTHER PLACES! HE WAS VERY FAST AND RESPONSIVE, AND DID GREAT WORK. HE GAVE ME A QUOTE THE SAME DAY, THEN CAME PROMPTLY TO PICK UP THE FURNITURE AND DO THE WORK. EXCELLENT SERVICE EXPERIENCE. ID DEFINITELY USE HIM AGAIN.
Description of Work: HE PICKED OUR FURNITURE UP TWO DAYS AGO AND BROUGHT IT BACK REUPHOLSTERED WITH MY OWN FABRIC TODAY! IT WAS A CHAISE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

ALAN L.
08/2001
5.0
upholstery
  + -1 more
THEY ARE VERY GOOD OR I WOULD NOT KEEP GOING BACK.
Description of Work: COACH AND TWO CHAIRS REUPHOLSTERED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    566 GREEN BAY RD, Winnetka, IL 60093


    Service hours

    Monday:
    7:00 AM - 7:00 AM
    Tuesday:
    7:00 AM - 7:00 AM
    Wednesday:
    7:00 AM - 7:00 AM
    Thursday:
    7:00 AM - 7:00 AM
    Friday:
    7:00 AM - 7:00 AM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Upholstering,
    Mattresses

    FAQ

    HENRY CISNEROS UPHOLSTERY is currently rated 4.3 overall out of 5.

    Monday: 7:00 AM - 7:00 AM

    Tuesday: 7:00 AM - 7:00 AM

    Wednesday: 7:00 AM - 7:00 AM

    Thursday: 7:00 AM - 7:00 AM

    Friday: 7:00 AM - 7:00 AM

    HENRY CISNEROS UPHOLSTERY accepts the following forms of payment: Check
    Yes, HENRY CISNEROS UPHOLSTERY offers free project estimates.
    No, HENRY CISNEROS UPHOLSTERY does not offer eco-friendly accreditations.
    No, HENRY CISNEROS UPHOLSTERY does not offer a senior discount.
    No, HENRY CISNEROS UPHOLSTERY does not offer emergency services.
    No, HENRY CISNEROS UPHOLSTERY does not offer warranties.
    HENRY CISNEROS UPHOLSTERY offers the following services: FURNITURE RE-UPHOLSTERING. PICK-UP & DELIVERY AND IN-HOME SERVICE ARE AVAIL.

    Contact information

    566 GREEN BAY RD, Winnetka, IL 60093


    Service hours

    Monday:
    7:00 AM - 7:00 AM
    Tuesday:
    7:00 AM - 7:00 AM
    Wednesday:
    7:00 AM - 7:00 AM
    Thursday:
    7:00 AM - 7:00 AM
    Friday:
    7:00 AM - 7:00 AM