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Action Cleaning Systems Inc

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

We are a family owned business since 1998. We are fully licensed,insured and certified in carpet cleaning, upholstery cleaning, and water damage restoration. We also have a drop off plant for cleaning oriental and area rugs. Award winning.

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, water damage restoration specialists, upholstery cleaning, in plant oriental & fine rug cleaning, tile & grout cleaning & sealing, carpet/upholstery protection.

Services we don't offer

Window Washing, House cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7177 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
10%
3
6%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 51-75 of 177 reviews

Harjyot S.
05/2013
4.0
ceramic tile
  + -1 more
They were courteous. I left them a message and they called me back the very next day.
Description of Work: I purchased a big deal for Ceramic Tile and Grout Cleaning & Sealing.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Action Cleaning Systems Inc
Thank You!

Mary A.
04/2013
5.0
carpet cleaners
  + -1 more
Steve arrived on time, looked over the area and gave me a price. He was careful with furniture, etc and was finished in about 2 hours. Everything was left clean and no mess was left. Great job!
Description of Work: Several rooms of carpeting were cleaned. They did an excellent job. The carpet looks like new and every spot, even tough ones were gone. I would recommend them and definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Response from Action Cleaning Systems Inc
Thank You [member name removed]!! It was my pleasure.

Joan C.
04/2013
5.0
upholstery cleaning
  + -1 more
It was fine. They were on time, polite, and professional. Totally satisfactory.
Description of Work: I purchased a Big Deal through Angie's List, $59 for 2 Mattresses Cleaned (any size) PLUS a Home Allergy Audit, for Action Cleaning Systems Inc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Action Cleaning Systems Inc
Thank You! Much Appreciated!

Deborah K.
03/2013
3.0
ceramic tile
  + -1 more
They came and cleaned the tiles, but the end result was not great and I winded up getting another guy to come back in and do the work. It was a poor quality job. They had no value.
Description of Work: I used Action Cleaning Systems for ceramic tiles.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$149

Response from Action Cleaning Systems Inc
PLEASE SEE OUR A+ RATINGS ABOVE AND BELOW THIS REVIEW! Not sure what happened but I am sure you were informed of how things would look before we started. I would have returned to correct any problems at no charge. We guarantee all of our work 100%. So Sorry. Steve D'Aquila 630-654-2084

Noreen S.
03/2013
5.0
ceramic tile
  + -1 more
Fantastic! We had forgotten how beautiful our Italian tile floor was - thanks so much. Crew was great: courteous, punctual and efficient!
Description of Work: Tile and grout steam cleaning of our kitchen floor!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Gloria T.
02/2013
5.0
floor cleaning
  + -1 more
Very good. Would definitely use again.
Description of Work: Very good. Would definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

WANDA Z.
02/2013
5.0
carpet cleaners
  + -1 more
I had not had my laundry room tile cleaned professionally in a long time and didn't realize how dirty it had become. I called on the promotion and it took a while to schedule the service. I was pleasantly surprised however, when it was completed and I had him do an additional powder room as well. In fact it's time to schedule his services again! I was very pleased.
Description of Work: Good Experience
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

CAROL R.
01/2013
5.0
ceramic tile
  + -1 more
The work was done well. They came right out and they were very good. I wouldn't hesitate to call them back. I would recommend them.
Description of Work: They were here for a couple of hours. They had the machinery to clean out all of the gout in our kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

JENNIFER T.
01/2013
5.0
carpet cleaners
  + -1 more
I bought a coupon through Angie's List for carpet cleaning with Action Cleaning, but unfortunately it wasnt clear that the coupon could only be applied towards wall-to-wall carpet cleaning and not spot cleaning on area rugs or walll-to-wall carpeted stairs. I didn't really need any walll-to-wall cleaning done, but the Action Cleaning guys came by anyways and did a basement hallway carpet for me. They were great to work with over the phone, and did a good job on our rug. Would definitely consider using them again if I needed carpet cleaning done!
Description of Work: Basement wall-to-wall hallway carpet cleaned

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Debbie A.
01/2013
5.0
ceramic tile
  + -1 more
Great! The gentleman was in and out in less than an hour and my grout was bright and shiny white when he left. It has been much easier to keep clean and I would definately do it again! I highly recommend this provider
Description of Work: I was amazed at what the cleaning did! We have ceramic tile with white grout in our bathrooms and kitchen. We had some steam cleaning of the grout and it was amazing. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Action Cleaning Systems Inc
Thank YOU!! It was my pleasure. Cheers!

Barbara H.
01/2013
2.0
ceramic tile
  + -1 more
The person doing the work was polite enough but I felt that quitting time was the only thing on his mind. The company may be very reliable but it was not the experience I had. I should have followed up with them but I did not. I hate to rate one company on maybe a one employee issue.
Description of Work: I felt as though the person cleaning the grout was just trying to do a fast job and only interested in the other services they could offer. He was in and out in one hour for two bathrooms and to be honest the grout didn't look much cleaer. I asked about the tub grout also and was told that bathroom grout was referring to the floor only.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Action Cleaning Systems Inc
I am very sorry for the experience. To clean and seal ceramic tile in two bathrooms on average should only take an hour or so depending on the set up of the cleaning. Your cleaning results depend on it's condition. Heavily soiled tile and grout or missing or stained grout is sometimes not as correctable as bonded surface soiling. Shower enclosures were not part of the "big deal" you purchased and we do not offer cleaning tub an bath surrounds unless it is pre-arranged while scheduling the job. It is more difficult to clean and seal and we charge more to do so. Sometimes we can seem "in a hurry" but I can assure you it is being misinterpreted for working hard. Please contact me if there are any questions I can answer about the cleaning. 630-654-2084 Regards, Steve D'Aquila-Owner

Mary Ann C.
12/2012
5.0
carpet cleaners
  + -1 more
Very professional - they have gone in my phone to call the next time I need carpet cleaning.
Description of Work: cleaned foyer, stairs and walk aread of two bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Action Cleaning Systems Inc
Thank You !! It was our pleasure!!

Alejandro M.
12/2012
5.0
carpet cleaners
  + -1 more
We contacted Action Cleaning Systems in response to a Big Deal offer. We needed our carpets cleaned in a hurry before Thanksgiving. Steve understood our urgency and was a pleasure to deal with. They came out on short notice and did a great job. Our puppy had left her mark on our carpets when she was learning to control her bodily functions. I told Steve about this in advance, so he knew what we wanted. We knew some of the stains would be permanent, so didn't expect them to all come 100% clean. We know you have to be realistic about what can and can't come out of a carpet, especially if it's been there for a while. In the end, we were very pleasantly surprised by how clean the carpets got. They did a great job.
Description of Work: Cleaned four rooms of carpet, including extra attention to pet stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Action Cleaning Systems Inc
Thank You So much for the review. It is always my pleasure!!!!

Valerie S.
12/2012
5.0
carpet cleaners
  + -1 more
They were very professional and there wasn't any issues using the coupon. They were on time and I greatly appreciate that. I will be using them again this upcomin April 2013 for additional services since I was pleased with the work. The only thing extra was to spray it with stain protector which is to be expected from any company..
Description of Work: the services performed was carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Action Cleaning Systems Inc
Thank You it was my Pleasure!!

judi H.
12/2012
5.0
ceramic tile
  + -1 more
They were prompt, efficient, professional and did a great job. It was a good experience.
Description of Work: I purchased a Big Deal for tile and grout cleaning and sealing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Action Cleaning Systems Inc
Thank You!

Margaret P.
12/2012
5.0
carpet cleaners
  + -1 more
This is the second time we have had Action Cleaning out to do our carpeting. This company does an outstanding job of cleaning all kinds of nasty stains. I have cream colored carpeting and a large family and somehow this 20 year old carpet always looks almost new when they are done. I have never had any other carpet cleaners make it look this good. It was getting so bad that we were considering having it replaced but that is no longer necessary. We have had two different people come out to do the work and they were both on time and very pleasant. I will be calling them again next Spring and will probably have my sofas done as well.
Description of Work: Steve shampooed the carpet in the living room, dining room and on the stairs. After it was sparkling clean, he sprayed it with a treatment to help keep it clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Action Cleaning Systems Inc
Thank You Member! It was my pleasure!

JULIE H.
12/2012
4.0
carpet cleaners
  + -1 more
While they did get some spots out, they missed edges against the wall and the carpet didn't look much cleaner afterwards.
Description of Work: They cleaned the carpet in my living/dining room and den.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$100

Response from Action Cleaning Systems Inc
Thank You for the review. The issue your describing is refereed to as Filtration Lines.These lines are extremely difficult to remove. I always point these out on my pre-cleaning inspection. These lines require special treatment and it treated like a stain. Below is a great explanation of what filtration lines are and how they are formed. Thank You Again for the Business!! Filtration soil and carpet cleaning by Jeff Cross Found in many homes and some commercial settings - those mainly in colder climates - Filtration lines (soiling) are those dark lines or bands of soils that you find along walls, under doors that are kept closed for a length of time, under the skirting of furniture, and more. Its makeup is oily and the molecules of the soils are so small that cleaning them or removing them from fibers is difficult. In addition, they have an electrical "charge" that bonds them firmly to the fiber. How they form Filtration lines occur no matter the type of home, business or facility. What matters: Indoor air quality and the construction. As everyone knows, warm air moves up, and as it cools, drops back down. That's why hot air balloons defy gravity. Something that not everyone knows is that warm air also likes cool surfaces. This means that as air is warmed, typically while the furnace runs, the air - full of pollutants - goes up and then searches out cooler surfaces, such as an outside wall or another room. As the air moves toward the cooler area, it will push its way through carpeted surfaces (under doors, etc) and "clean itself". Just as carpet is a filter, it is much more so when air moves from one room to another, or when air moves under furniture, etc. What is left behind is a buildup of oily soils that are very difficult to remove. As more time passes, more soils build up and soon you have a tremendous cleaning challenge.

Elizabeth M.
12/2012
5.0
carpet cleaners
  + -1 more
Both times we were very happy with Steve's response, his explanation of things and the work performed. We will continue to call Action Cleaning Systems each year to clean our carpets.
Description of Work: We purchased a deal through Angie's List during the summer of 2011 and had carpet cleaned throughout the house - 4 bedrooms, living room, dining room, family room and hallways. We called Action Cleaning Systems to come back a year later to clean our high traffic areas (we have a dog and kids).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Action Cleaning Systems Inc
Thank You So Much for the Kind Review. It was my pleasure!

Joan Z.
12/2012
4.0
carpet cleaners
  + -1 more
Easy to make the appt and staff was courteous and did a good job
Description of Work: Mothers carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$69

Response from Action Cleaning Systems Inc
Thanks for the great review! Is there anything I could do next time to make sure you use all A's. Cheers!

Julie W.
11/2012
5.0
carpet cleaners
  + -1 more
Carpets cleaned and very professional
Description of Work: Were on time and carpets were clean. Friendly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Action Cleaning Systems Inc
Awesome Thank You!!

Pat H.
11/2012
5.0
carpet cleaners
  + -1 more
Prompt, courteous, and quick! Plus its the best carpet cleaning we've ever had :) I highly recommend this company!!!
Description of Work: Prompt, courteous, and quick! Plus its the best carpet cleaning we've ever had :) I highly recommend this company!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Action Cleaning Systems Inc
Thank You so much! It was my pleasure!

GERALD L.
11/2012
1.0
carpet cleaners
  + -1 more
Walked into house and said my front room was to big and would have to charge more. Did not even measure total square feet. Told him to leave.
Description of Work: Did no service.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
4.0
punctuality
4.0


Response from Action Cleaning Systems Inc
Not sure what happened there. If that happened I most certainly am sorry. Thank you for taking the time to post the review

Patricia M.
11/2012
5.0
carpet cleaners
  + -1 more
Very well. I use this company monthly and find the workers respectful, and this is some of the best carpet cleaners I have used in the past 20 years.
Description of Work: cleaned heavily urine soaked carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Action Cleaning Systems Inc
Always my pleasure!! Thank You so much for your continued business !

David J.
11/2012
5.0
ceramic tile
  + -1 more
Overall great! Very flexible on the scheduling (I even had to reschedule once). They asked me about the tile, was some concern that it was more stone than tile and I might be disappointed, so I sent some pictures. They were able to confirm their services would be ok. Quick response, always professional. Very punctual and fast service. There are a few areas that I wish were a bit cleaner, but the floor was in rough shape before, so I understand it might not able to even look perfect no matter what was done. I didn't mention anything at the time of service because it is difficult to tell while things are wet (they appear darker vs. when they are dry). Hopefully we wouldn't need to hire them again and are able to keep up the floors ourselves, but if we did I wouldn't hesitate to contact them again.
Description of Work: Bought the big deal for tile & grout cleaning. They applied a cleaner solution to all the grout/tile, let it sit for a bit then scrubbed it with a brush. After cleaning up the surface, they applied a sealer to the grout. When completed walked me thru what to use and how to clean the floors

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Action Cleaning Systems Inc
Thank You so Much!

BEVERLEY M.
11/2012
5.0
carpet cleaners
  + -1 more
The service turned out okay. They did a good job with the cleaning.
Description of Work: They cleaned the carpets in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Action Cleaning Systems Inc
Thank You!

Contact information

430 Highland Rd, Willowbrook, IL 60527

www.actioncleaningsystems.com

Service hours

Sunday:
Closed
Monday:
9:30 AM - 2:00 PM
Tuesday:
9:30 AM - 2:00 PM
Wednesday:
9:30 AM - 2:00 PM
Thursday:
9:30 AM - 2:00 PM
Friday:
9:30 AM - 2:00 PM
Saturday:
9:00 AM - 11:30 AM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Upholstery Cleaning,
Air Duct Cleaning,
Graphic Design,
Water & Smoke Damage

FAQ

Action Cleaning Systems Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:30 AM - 2:00 PM

Tuesday: 9:30 AM - 2:00 PM

Wednesday: 9:30 AM - 2:00 PM

Thursday: 9:30 AM - 2:00 PM

Friday: 9:30 AM - 2:00 PM

Saturday: 9:00 AM - 11:30 AM

Action Cleaning Systems Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Action Cleaning Systems Inc offers free project estimates.
Yes, Action Cleaning Systems Inc offers eco-friendly accreditations.
No, Action Cleaning Systems Inc does not offer a senior discount.
Yes, Action Cleaning Systems Inc offers emergency services.
Yes, Action Cleaning Systems Inc offers warranties.
Action Cleaning Systems Inc offers the following services: Carpet cleaning, water damage restoration specialists, upholstery cleaning, in plant oriental & fine rug cleaning, tile & grout cleaning & sealing, carpet/upholstery protection.
Window Washing, House cleaning.

Contact information

430 Highland Rd, Willowbrook, IL 60527

www.actioncleaningsystems.com

Service hours

Sunday:
Closed
Monday:
9:30 AM - 2:00 PM
Tuesday:
9:30 AM - 2:00 PM
Wednesday:
9:30 AM - 2:00 PM
Thursday:
9:30 AM - 2:00 PM
Friday:
9:30 AM - 2:00 PM
Saturday:
9:00 AM - 11:30 AM