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Action Cleaning Systems Inc

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

We are a family owned business since 1998. We are fully licensed,insured and certified in carpet cleaning, upholstery cleaning, and water damage restoration. We also have a drop off plant for cleaning oriental and area rugs. Award winning.

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, water damage restoration specialists, upholstery cleaning, in plant oriental & fine rug cleaning, tile & grout cleaning & sealing, carpet/upholstery protection.

Services we don't offer

Window Washing, House cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7177 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
10%
3
6%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 151-175 of 177 reviews

JOHN C.
04/2014
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: Grout cleaning that was solely dependent on the cleaning chemicals themselves. There wasn't any hard and aggressive scrubbing performed and I think that is why I didn't receive the outcome that I had hoped for. The Tile and the Grout that were cleaned are of excellent quality, so I know that wasn't the problem.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$300

Response from Action Cleaning Systems Inc
every situation is different with tile and grout cleaning. lots of variables in the tile and grout that can leave permanent stains.

Mary K C.
04/2014
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Gretchen D.
03/2014
5.0
carpet cleaners
  + -1 more
They did a good job.
Description of Work: Cleaned the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Action Cleaning Systems Inc
Thank You for the Review!!

Robert D.
02/2014
5.0
carpet cleaners
  + -1 more
Great!
Description of Work: He gave very helpful advice.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Action Cleaning Systems Inc
Give a call back if you need some help. thanks for the review! Cheers! Steve D'Aquila

Vince S.
07/2013
5.0
carpet cleaners
  + -1 more
good
Description of Work: clean tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Action Cleaning Systems Inc
Thank You!

Anne Marie M.
07/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Steve D'Aquilla from Action Cleaning Systems, Inc indicated to me that the services he provides does not comply with what I have in my bathroom and therefore would not useful to me. That was very nice to talk to me and take the time to tell me honestly that I would be better to ask for a refund for this particular serivce. Thank youa
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Action Cleaning Systems Inc
Thank You for taking the time in reviewing my company. We want all of our clients to be 100% satisfied with the work when completed. Have a great rest of the summer and keep us in mind for Oriental Rug Cleaning, Furniture Cleaning and Carpet Cleaning. Cheers!

jacob S.
04/2013
5.0
carpet cleaners
  + -1 more
Excellent cleaning job
Description of Work: Carpets in four bedrooms, upstairs hallways, stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Margo M.
03/2013
5.0
oriental rug cleaning
  + -1 more
They were very good.
Description of Work: I purchased a big deal for Fine Area Rug Cleaning!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Action Cleaning Systems Inc
Thank you So Much!! It was our Pleasure!!

Janet P.
03/2013
5.0
carpet cleaners
  + -1 more
great
Description of Work: Great job cleaned tile in bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from Action Cleaning Systems Inc
Thank You (member name removed)!!

Janet P.
01/2013
5.0
ceramic tile
  + -1 more
great
Description of Work: cleaned tiles

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Action Cleaning Systems Inc
Thank You!

Lee D.
12/2012
5.0
carpet cleaners
  + -1 more
not applicable
Description of Work: This was not used as my daughter forgot. Would definately use them as they were recommended.
Rating CategoryRating out of 5
$1

Bruce D.
12/2012
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I had all the upstairs carpeting as well as two stairways cleaned. ACSI arrived on time and did a thorough job. The carrpet was not overly saturated as has happened with other rug cleaning services. I was very pleased with the job and plan on using them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Action Cleaning Systems Inc
Thank You!!

DIANE R.
12/2012
4.0
ceramic tile, floor cleaning
  + 0 more
The service was fine.
Description of Work: I purchased a Big Deal for $149 for Ceramic Tile and Grout Cleaning & Sealing.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$149

Response from Action Cleaning Systems Inc
Thanks for the review!

Adela L.
12/2012
5.0
carpet cleaners
  + -1 more
sEE ABOVE
Description of Work: i INTENDED TO HAVE CARPET CLEANED, BUT HISBAND OFFERED TO DO HIMSELF, SO DID NOT USE. bUT MY INITIAL PAMENT TOWARD CLEANING WAS RETURNED. NO QUESTIONS ASKED
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Action Cleaning Systems Inc
Thank YOU!!

Paul C.
12/2012
5.0
ceramic tile, floor cleaning
  + 0 more
Excellent results
Description of Work: Grout Cleaning on tile Kitchen floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Action Cleaning Systems Inc
Thank You It was my pleasure!!

Lisa H.
11/2012
4.0
ceramic tile
  + -1 more
See above description.
Description of Work: Cleaned tile floors in bathrooms and mudroom. Decent work in the main field of the floors but not good coverage near any obstructions like walls. Would not have purchased the big deal had I known coverage was going to be bad in those areas.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Action Cleaning Systems Inc
Thanks for the great review! Some tile and grout responds better for corner and side cleaning since most of those areas need to be done by hand. Cheers!

Robert W.
10/2012
5.0
carpet cleaners
  + -1 more
They did a great Job!
Description of Work: The cleaned 3 rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Action Cleaning Systems Inc
I appreciate the work and look forward to working with you again. Thank You!!

Joshua P.
10/2012
5.0
carpet cleaners
  + -1 more
Very well.
Description of Work: Needed clean our braided wool rug with many pet stains. Steve and company performed an admirable job.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$80

Response from Action Cleaning Systems Inc
Thanks! We appreciate your trust cleaning your cool area rug!

michael D.
09/2012
5.0
carpet cleaners
  + -1 more
Excellent job
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Action Cleaning Systems Inc
Thank You! It was our pleasure!

JEANNE B.
09/2012
4.0
carpet cleaners
  + -1 more
I already explained that.
Description of Work: Service man did a very good job of cleaning carpeting. But I only had a third of the square footage of carpet that was allowed by the deal so I asked them to clean 5 steps leading to the basement (lightly soiled like the rest of the carpet) and the owner said no. For that reason I probably would not use them again even thought the work that was done was quite good. I believe the owner should have been more flexible---the work probably would have taken less than 15 minutes and it would have taken more time to clean the additional 500 sq. ft. of carpeting that I did not have.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$99

Response from Action Cleaning Systems Inc
Thanks for the review. I am disappointed that you will not be using us again. The deal you bought through Angie's List was an attempt to show our service to more people in the Angie's List community. I assure you what you got in service was above and beyond the value of the coupon. Our cost well exceeds what we received in revenue for the deal.

Lisa S.
08/2012
5.0
carpet cleaners
  + -1 more
Great!
Description of Work: Carpet cleaning for large basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Action Cleaning Systems Inc
thank you!!

aren N.
07/2012
5.0
carpet cleaners
  + -1 more
see above
Description of Work: cleaned carpet and two oriental rugs. Excellent service and quality service too. Easy and responsive to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Action Cleaning Systems Inc
Thank You very much!!!!

Glenn T.
06/2012
1.0
ceramic tile
  + -1 more
:-(
Description of Work: Action Cleaning did not honor Angie's List coupon. When trying tro redeam the coupon was told by Steve that I was not in their service area & would have to get a refund!!! I live in Will County which is not one of the counties listed as not availabe. Steve said that Will county was a BIG county!!!! :-( Too bad he can't handle it!!!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Action Cleaning Systems Inc
Please see our other A reports below for a more accurate description of our company. As much as I would have liked to honor the coupon, we simply do not go that far out of our service area. Traveling 65 miles round trip is not a reasonable expectation and I am sorry for the miscommunication in not specifying your city. We do service parts of Will County and did not omit it from our service area. I would suggest you support a local business in your local area. Please let me know you need any help or advise finding a qualified provider like our company for cleaning tile and grout. You can download a Free Consumers Guide to Tile and Grout Cleaning on our website www.actioncleaningsystems.com. Hope that helps.

April M.
05/2012
5.0
carpet cleaners
  + -1 more
very professional
Description of Work: Carpet/stair shampoo

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Action Cleaning Systems Inc
Thank You!

Mary Ann C.
04/2012
5.0
carpet cleaners
  + -1 more
see above
Description of Work: I purchased the special half price deal for spring carpet cleaning for $99. I expected tha tlike most carpet cleaners (Brouwer bros for instance) they would find that the four areas (two halls, two bedrooms) were more than the contracted number of spaces. Instead, they measured and found the overall footage within their limits so did not charge me for anything except the steps which I knew would be extra when I booked them. Very professional, courteous. Scott even called to tell me he might be early. I took their card and would definitely call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Response from Action Cleaning Systems Inc
Thank You! We appreciate the opportunity. Don't forget to "like" us on Facebook.

Contact information

430 Highland Rd, Willowbrook, IL 60527

www.actioncleaningsystems.com

Service hours

Sunday:
Closed
Monday:
9:30 AM - 2:00 PM
Tuesday:
9:30 AM - 2:00 PM
Wednesday:
9:30 AM - 2:00 PM
Thursday:
9:30 AM - 2:00 PM
Friday:
9:30 AM - 2:00 PM
Saturday:
9:00 AM - 11:30 AM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Upholstery Cleaning,
Air Duct Cleaning,
Graphic Design,
Water & Smoke Damage

FAQ

Action Cleaning Systems Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:30 AM - 2:00 PM

Tuesday: 9:30 AM - 2:00 PM

Wednesday: 9:30 AM - 2:00 PM

Thursday: 9:30 AM - 2:00 PM

Friday: 9:30 AM - 2:00 PM

Saturday: 9:00 AM - 11:30 AM

Action Cleaning Systems Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Action Cleaning Systems Inc offers free project estimates.
Yes, Action Cleaning Systems Inc offers eco-friendly accreditations.
No, Action Cleaning Systems Inc does not offer a senior discount.
Yes, Action Cleaning Systems Inc offers emergency services.
Yes, Action Cleaning Systems Inc offers warranties.
Action Cleaning Systems Inc offers the following services: Carpet cleaning, water damage restoration specialists, upholstery cleaning, in plant oriental & fine rug cleaning, tile & grout cleaning & sealing, carpet/upholstery protection.
Window Washing, House cleaning.

Contact information

430 Highland Rd, Willowbrook, IL 60527

www.actioncleaningsystems.com

Service hours

Sunday:
Closed
Monday:
9:30 AM - 2:00 PM
Tuesday:
9:30 AM - 2:00 PM
Wednesday:
9:30 AM - 2:00 PM
Thursday:
9:30 AM - 2:00 PM
Friday:
9:30 AM - 2:00 PM
Saturday:
9:00 AM - 11:30 AM