Since 1993, our team at Pacocha Landscaping Services, Inc. has provided professional and extremely reliable lawn, landscape and snow management services to all of our valued clients!
Business highlights
31 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Spring clean-up, weekly lawn maintenance, plant bed maintenance, fall clean-up, planting services, landscape removal, disposal, mulch installation, sod, mechanical slit-seeding, core aeration, lawn renovation services, lawn fertilization, weed control, insect control programs, poison ivy control and removal, snow plowing, ice control, snow relocation/removal & sidewalk snow removal.
Services we don't offer
We do not offer irrigation, tree removal and low voltage landscape lighting at this time.
Very smoothly. They did a beautiful job. My neighbors are making comments about how beautiful it looks. We did a contract with them for the Summer and Fall.
Description of Work: weed the garden and pressure washing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PAUL C.
06/2019
5.0
lawn service, snow removal
+ 0 more
I have hired Pacocha for two different services: landscaping during the spring-summer-fall and snow removal during the winter. Snow removal was handled well and always in a very timely way. This was especially difficult for them with the winter we had this past year. They will do sidewalks for an extra charge. They come out when snow is 1 inch or more. Some people do not want this much service, but because we have many children walking to school, I was grateful for this option. Landscaping has also been done very well. They have a variety of packages to choose from, so you do not need to pay for services that you do not want. I have been pleased with both levels of service Pacocha as provided, and I happily recommend them.
Description of Work: Landscaping and snow removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Corey S.
07/2017
3.0
lawn service
+ -1 more
Quoted miscellaneous projects were too expensive Customer service was attentive and responsive. But lawn maintenance was basic and did not provide sufficient service
Description of Work: General landscaping and lawn maintenance
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Response from Pacocha Landscaping Services Inc
Hello Mr. [Member Name Removed] - We are sorry to hear that you are not completely satisfied with our 2017 "Basic Care" seasonal lawn maintenance service currently being performed at your Prospect Heights property. Even though we have only serviced your property for a few short months to date, we would like to know exactly which service was lacking so we can adjust/improve accordingly. We would greatly appreciate any input you can provide. Please let us know if you would like to continue service for the rest of this season (until November 30, 2017) or if you would prefer to cancel our current seasonal agreement instantly. No problem, either way. Generally, a 60-day written cancellation notice is preferred, but in this case, I will make an exception and cancel our seasonal agreement as soon as your formal written cancellation request is received. After a brief review of our past communications (via Angie's List, email, etc.), it seems that you have contacted our office no less than five separate times over the last three years to request seasonal lawn maintenance and/or seasonal snow removal pricing for your Prospect Heights property. As you could imagine, it would have been great (for both of us) if you had the chance to review our previously offered pricing and detailed service offering before deciding to hire our company. #1) - 10/29/2014 2014-15 Snow Removal Service quote. #2) - 3/22/2015 - 2015 Lawn Maintenance Service quote. #3) - 4/10/2016 - 2016 Lawn Maintenance Service quote. #4) - 10/17/2016 - 2016-17 Snow Removal Service quote. #5) - 3/9/2017 - 2017 Lawn Maintenance Service quote. #6) - 6/14/2017 - Underground PVC Pipe Installation, Lawn Repair Services and Underground Down Spout Extension Installation Services. Once again, thank you for the past opportunity to provide written service quotes for your property and we wish you nothing but the best! - Joe Pacocha - Pacocha Landscaping Services, Inc.
Some work is in the process of being completed. What has been completed was done exactly as promised. The company owners are very proud of their reputation and it is important to them to maintain the stellar status of that reputation. Interestingly, the more work they do for me, the more work I give them because I feel I can trust them to give me a quality product. They are also mindful of their client's personal abilities and limitations and make suggestions accordingly. I do not feel they make their recommendations with a hidden agenda. By-the-way, it was observing their work on my neighbor's yard that motivated me to get their phone number and make a call for all seasonal services.
Description of Work: Snow removal (drive-way and sidewalk); spring clean-up; lawn care applications; Some work is in the process of being completed. I am waiting for lawn reseeding, mulch application, and vegetable garden preparation. I have also scheduled my fall-clean-up and lawn services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Betty J.
04/2017
5.0
snow removal
+ -1 more
Great! They were on-time and did an excellent job.
Description of Work: Snowplowing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary A.
09/2016
3.0
lawn service, tree service
+ 0 more
They do an ok job, charge is very high do bush trimming and do nothing above and beyond what they are there gor
Description of Work: Weekly landscaping, along with trimming bushes 2 times a season
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0
$27
Response from Pacocha Landscaping Services Inc
Hello [Member Name Removed], Hope everything is going well! Thank you for writing about your experiences with our company. We greatly appreciate your feedback! Of course, as you can imagine, I am wondering why you chose to not contact us directly to express your dissatisfaction with our service scheduling and pricing arrangement. Make no mistake, I greatly prefer Angie’s List too, but sometimes the simple forms of communication are the best ones. Anyway, when you first contacted our company back in early 2013 to discuss the possibility of servicing your lawn and landscape we made you fully aware at the time that we never provide a firm/definite day of the week for routine lawn mowing services. As a matter of fact, it has been over twenty years since we last attempted to guarantee a day of the week for lawn mowing. We explained that our lawn maintenance clients are serviced weekly from mid-April thru September. Entirely based on area routing, you will either be serviced the first half of the week (Monday thru Wednesday) or the last half of the week (Thursday thru Sunday). Since you were located in Mount Prospect we made arrangements to service your property toward the end of the week. We also explained that as weather related challenges arise in a given week our weekly lawn mowing schedules will move forward accordingly. Often times when weather slows or stops our operations, end of week clients are serviced on Saturday’s or even Sunday’s (as was the case this past spring in particular). If you wouldn’t mind, please help me understand why you would hire our company for spring clean up, weekly lawn mowing, occasional plant bed maintenance, occasional bush trimming, lawn fertilization/weed control services and weekly fall clean up services back in 2013 knowing how we operate? Beyond servicing your property for the full 2013 growing season, you then decided to hire us again for 2014, 2015 and even this 2016 growing season to complete the very same services and at the exact same prices. Again, we really do appreciate the past opportunity, but if you were really so unhappy with our scheduling, pricing, workmanship, etc. why continue for all these years? You also commented about our bush trimming and bed detail services (weed removal, spade shovel edging of beds, cultivation, etc.). Again, our minimum labor rate for these services is $38.00 per man – per hour plus disposal fees (as stated on our initial 2013 Landscape Management Agreement – you formally authorized on 4/9/13). We have held this minimum labor rate in place and unchanged since early 2005. We make no apologies for our minimum labor rate and for invoicing our clients for any/all work we complete in a satisfactory manner. Please accept this Angie’s List reply as formal notification that our company will be resigning from servicing your lawn and landscape effective November 30, 2016. Once again thank you for the past opportunity and we wish you nothing but the best! Joe Pacocha Pacocha Landscaping Services, Inc.
Kenneth S.
05/2015
5.0
lawn service
+ -1 more
Contacted to perform Spring Cleanup. Power rake, core air-rate, mow, cultivate, clean up and remove all debris. Responded quickly with quote. Very pleasant to deal with. However could not meet my timeline. I completely understood. Their busy season. Would definitely call to use again.
Description of Work: Spring Clean Up Service
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$480
Rick M.
04/2015
5.0
gutter cleaning, lawn service
+ 0 more
It was very good. The workers were very good. They were very prompt. They are very responsive by e-mail and I can setup things by e-mail because I work during the day.
Description of Work: I used Pacocha Landscaping Services to mow my lawn once a week and they also cleaned gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
James B.
11/2014
5.0
lawn service, lawn treatment
+ 0 more
We have the same people every time. They do a good job. They are responsive to our concerns.
Description of Work: They mow our lawn, put down fertilizer, aerate, and do fall/spring clean up. They also do insecticide for grubs and detatch the lawn.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900.76
julie E.
11/2014
5.0
lawn service, tree service
+ 0 more
they were professional. They even disposed of some branches we had from us trimming our bushes at no extra cost.
Description of Work: Edged walkway, lawn repair (where trees had been removed, some areas had sunken)
. I thought they did a great job, my backyard looked like new!! Joe and his team are fantastic! They are now coming for Fall clean up and so far so good, leaves are gone for now, they will be back to continue through the fall. I feel and made a great choice!
Description of Work: Cleaned up backyard, pulled all the weeds and put down new soil and pea gravel for my Dog. Also planted new bush and trimmed down old one. And treated my pavers with weed killer, which they then cleaned up. They also cleaned out the weeds of a small prairie I have in the front yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
The House M.
08/2014
5.0
lawn service
+ -1 more
No work arranged but good communication in reply ot AL inquiry. I would use in future.
Description of Work: Good reply to AL message.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Brenda E C.
07/2014
4.0
lawn service
+ -1 more
I was disappointed that I could not get an estimate for service, but I admired her honesty.
Description of Work: We contacted the provider for an estimate on yard clean up and ongoing maintenance to our property. Lea was very honest in saying that they are booked for the 2014 season.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
Yes, I recommend this pro
Response from Pacocha Landscaping Services Inc
Hello [member name remove], Thank you for contacting our company! Yes, as of today (7/11/14), our contracted routine lawn maintenance service availability for the Village of Palatine (in particular) is currently full for the remainder of this 2014 growing season. We apologize for any inconvenience this information may have caused. We greatly appreciate the opportunity and look forward to possibly earning your business in the future. Thank you for your time and have a great summer!
Greg B.
06/2014
5.0
lawn service
+ -1 more
Great job with spring clean up and they do an excellent job of maintaining the beds, lawn, and edges each week.
Description of Work: We have been using to do our weekly lawn care along with spring and fall clean up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jennifer C.
06/2014
5.0
lawn service
+ -1 more
After leaving a message, a very professional, kind woman called me back and told me that the would be happy to come out and give us an estimate, but we'd have to wait until July because they are so busy!! She gave me the name of other tree companies that would be able to help. I was very impressed by this and if I need something in the future, I will give them a call.
Description of Work: I called Pacocha to see if they could give me an estimate to remove some tree branches I trimmed from our trees.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Bonnie S.
05/2014
5.0
snow removal
+ -1 more
They charged $55 every time they came to do the driveway and the walk. I would recommend them because of their professional service and their promptness. I think he is a little bit expensive though.
Description of Work: I have used the snow removal services of Pacocha Landscaping Services Inc. this past winter.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Christopher H.
04/2014
5.0
lawn service
+ -1 more
The owner explained things very well and his wife is just way too nice on the phone. The crew made everything look fantastic and took care in everything they did. They had attention to detail as if it was their own home, including picking up the smallest of twigs in the grass. The outcome was better than anticipated and we look forward to the whole season.
Description of Work: This was the Spring Clean UP, which is the start of the services for the season. Supposed to include de-thatching, power raking, bed clean up and then mowing and edging
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,840
Evan M.
04/2014
4.0
tree service
+ -1 more
Originally appeared that they never called back. This was the result of simply not getting a message. They couldn't help with our situation and recommended someone who could.
Description of Work: Recommended a different service to meet our needs
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Response from Pacocha Landscaping Services Inc
To whom it may concern, I believe you have made an error and posted a review for my company (Pacocha Landscaping Services, Inc.) by mistake. You may have certainly tried to contact a tree company over two days and left three messages (as you state in the review) but we were not fortunate enough to be one of them. We have received absolutely NO MESSAGE of any kind (phone, email, text or Angie's List direct message) from a person requesting any type of tree related service (not a service we offer) and by your name, address, etc.. We would greatly appreciate it if you would please contact Angie's List directly to remove this mis-directed review.
Cindy W.
04/2014
5.0
lawn service
+ -1 more
The owner arrived on time and was very professional. He walked the property and clearly explained what his crew would do and what they did not cover. He was incredibly nice, as was his wife, Lea and his prices were reasonable. I understand why they have such a high rating on Angie's List. However, we did not end up contracting with them for only one reason. A couple of our tress and several shrubs are in deep trouble. So we need a strong horticultural presence for our care. Pacocha has a relationship with another vendor who does their horticulture work for them. The owner explained that Pacocha really focuses on lawn work only. Well, the other two lawn companies we spoke with had their own horticulture people. Considering the condition of our trees and shrubs, we decided for this year to use someone who has horticulture specialists on staff instead of as a separate company. But, if our foliage bounces back next year, we'll call Pococha again.
Description of Work: He gave me an estimate to do our lawn maintenance for the season.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
VICKI B.
02/2014
5.0
snow removal
+ -1 more
We contacted Pacocha Landscaping right before we moved out of state. We were putting the house on the market and needed someone to keep the house accessible after snowfall so that potential buyers could view it. Joe Pacocha met us at the house and let us know which services would be available. He provided written documentation of our options. Because we were already into the snow season, his early morning services were already booked. He was clear about this and indicated that he could do the work after his existing clients were served. This met our needs. The work was performed well and the billing was easy to handle remotely. For every interaction we've had with Pacocha Landscaping, we've always understood what was possible and the communication has always been good. We're glad that Joe and Lea were there to help us yet again.
Description of Work: Removed snow from our sidewalks and the front of our driveway while the home was vacant.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Helen C.
12/2013
5.0
landscaping
+ -1 more
They have been very fantastic. I am very pleased with them. They did a good work in the lawn. And then, Joe, the owner, along with his wife, I think. He was very collaborative, good at listening to my ideas about the landscaping, things to consider, and he thought that is the best way to go about like moving the shelves or certain planting the material. So, I have been very pleased that they heard my ideas and thoughts of what I had and did some landscaping. They have to do my angling one.
Description of Work: I used Pacocha Landscaping Services Inc. for landscaping service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carol J.
09/2013
5.0
lawn service
+ -1 more
Wonderful work. Great team. Everything was superb.
Description of Work: We have hired them as our regular landscape service. They mow the lawn every week and do a Spring and Fall overhaul. They are clean, prompt and do a very nice job. The owners are so nice and easy to work with. I think we will have a long, pleasant relationship.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Joseph H.
09/2013
5.0
lawn service
+ -1 more
No problems and professional work
Description of Work: Spring clean-up
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
diana N.
09/2013
1.0
lawn service
+ -1 more
When contacted initially they said they would be available the end of May. Later they said they don't service Inverness. I work in Arlington Heights near their location and Inverness is a 15 minute drive away.
Description of Work: no work
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Pacocha Landscaping Services Inc
Dear [member name removed], Thank you for previously contacting our company! We greatly appreciate your past request (4/2013) to service your property located in the Village of Inverness. I will need to apologize on behalf of my company’s limited 2013 geographical service area and Angie’s List apparent non-operational new client/contractor specific area search features, but we do not provide routine lawn and landscape related services for Inverness at this time. Even though Inverness was intentionally not specified/selected as a city we can perform routine lawn and/or landscape service in on our website landscapeandsnow.com and on Angie’s List, for some reason, you thought it was necessary to leave a negative Angie’s List review for our company. Not sure I understand your reasoning, but at the very least, any/all Angie’s List members that reside in Inverness will certainly now realize that Pacocha Landscaping Services, Inc. does not service Inverness at this time. Once again thank you for taking the time to contact us over five months ago. We wish you nothing but the best in your search for a company that provides lawn and landscape related services in your area. Have a great day!
Lana M.
06/2013
5.0
landscaping
+ -1 more
Joe Pacocha arrived on time for the estimate, took the time to examine the job to be done, and give suggestions. The job I desired (replacing railroad ties) was not feasible for Pacocha Landscaping at the height of the spring season. Because of Joe's professionalism, I definitely plan to use the services of Pacocha Landscaping in the future.
Description of Work: Estimate to remove, replace 3 tier railroad tie planting bed
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*Contact business to see additional licenses.
Service Categories
Lawn and Yard Work,
Landscaping,
Lawn Fertilization & Treatment,
Leaf Removal,
Mulch and Topsoil,
Snow Removal,
Tree Service,
Gutter Cleaning,
Drain Pipe Installation,
Stone and Gravel,
Rototilling,
Lawn Irrigation
FAQ
Pacocha Landscaping Services Inc is currently rated 4.9 overall out of 5.
Sunday: 8:00 AM - 6:00 PM
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 6:00 PM
Pacocha Landscaping Services Inc accepts the following forms of payment: Check,CreditCard,PayPal,Zelle