I would give these cleaners 0 (ZERO ) or NEGATIVE rating!!!! The carpet looks horrible The did not use any solutions to get rid of the stains -
Description of Work: Carpet cleaning one bedroom wuth a den
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$150
Melissa G.
01/2016
5.0
carpet cleaners
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bobbi G.
10/2014
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: Cleaned living room carpeting and couches.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Leslie S.
02/2012
5.0
carpet cleaners, upholstery cleaning
+ 0 more
They are great and respond quickly. They perform the work in a satisfactory way. I would use them in future.
Description of Work: ACR Inc. did the cleaning of carpets and sofa at my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
janet H.
04/2011
5.0
As stated above, we were extremely satisfied with this company and would give this company an "A" for the fabulous floor restoration done on our wooden floors. We would also give a high grade for the carpeted stairway that was cleaned without even asking for it! Now that;s great customer service! Wes & Janet Hauk Bartlett, IL
Description of Work: We discovered a water leak in our bathroom, and knew that we were going to need professional assistance. After the plumbers took care of the water leak, we discovered that the water created a lot of damage to our beautiful wooden floors. We decided to use ACR restoration services because of the high ratings it was given by other consumers on Angie's List. Tom Goodwin from ACR showed up at our house very promptly and began his work. Although, our insurance company required that we do everything under the earth to save our floors (the water damage had buckled the floors) before replacing them, Tom explained that the process would be slow. ACR used equipment to dry out the floors, and the machines were actually very noisy. Since this bathroom was located in our main rooms (kitchen & living room), the noise was quite unbearable. However, One and a Half weeks later, the floors did look as they did before the damage. Long story short.......ACR did a fabulous job! They even professionally cleaned the carpeted stairway that leads to the main room (at no cost & without asking for it) for us. If we need any professional service work done or carpet cleaning for that matter, we WILL be calling ACR.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,100
DAVID M.
02/2011
5.0
carpet cleaners
+ -1 more
They are very responsive. We had a big problem with our carpets because of our dog, and they came out the same day. They are very thorough and professional. I have used them several times, and I will continue to use them.
Description of Work: They performed carpet cleaning services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Janine S.
01/2011
5.0
carpet cleaners
+ -1 more
It was the second time that I used them and they came to be a good value. The staff is very accommodating and very nice. They do their job well.
Description of Work: I used the services of A C R Inc in April or May for carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JANE H.
10/2010
5.0
I discovered a leak in a seldom-used bathroom. It has been going long enough to damage the vanity, door, jamb, floor tile grout, and laminate flooring in the hallway. I mopped up the water and closed the faulty valve, then called my insurance company. They called ACR, who came out that same afternoon. They looked at the situation and told me I already had some mold growing under the vanity. They set up a high-powered dehumidifier that got the temperature in the bathroom very high and then left. They returned a few days later, removed the dehumidifier and also removed the vanity and the damaged part of the laminate flooring. When they left, everything was ready for the contractor to come in and look at what work would need to be done. ACR was fast, efficient, and very friendly. They were also very reassuring, telling me that as leaks go, my damage wasn't all that bad. I don't know what the cost was, since it was covered by my insurance company.
Description of Work: Dried out a bathroom following a leak; removed damaged vanity and flooring.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tim M.
03/2010
5.0
carpet cleaners
+ -1 more
They did a good job.
Description of Work: I hired them to clean my carpets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
JOSEPH S.
05/2009
5.0
carpet cleaners
+ -1 more
The workers at ACR are great. They are extremely friendly and helpful. They are very clean and they do a great job. They are responsive and very service oriented. I have been very happy with them.
Description of Work: I use ACR for my carpet cleaning. I have been using them for a number of years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Noelle S.
10/2006
5.0
carpet cleaners
+ -1 more
They hand cleaned (on premises) my 8 x 4 oriental carpet. I was very pleased with their courtesy and the results of the cleaning. Their had been plenty of pet hair and other "deposits" on the carpet which they were able to address. Also, they were running a sale, so the price was very good.
Description of Work: Cleaned my oriental carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
michael C.
10/2006
5.0
Flood was cleaned up the following day. They put two giant dehumidifiers and about 10 giant fans to dry carpet up for 2-3 days. They also disinfected and threw out any damaged goods. Came back after a few days and cleaned all carpets to perfection. You would never have known that our basement was underwater.
Description of Work: We had a sump pump failure during a major storm this fall. Flooded our whole basement. ACR came by the nest day and cleaned it all up.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Water & Smoke Damage,
Ceramic Tile
FAQ
ACR Inc is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
No, ACR Inc does not offer free project estimates.
No, ACR Inc does not offer eco-friendly accreditations.
No, ACR Inc does not offer a senior discount.
No, ACR Inc does not offer emergency services.
No, ACR Inc does not offer warranties.
ACR Inc offers the following services: Carpet and upholstery cleaning, ceramic tile, water & smoke damage.