Spa Rx

pool cleaning service

About us

With over 20 years of experience serving DuPage County and the surrounding area, Spa Rx, is the solution for all your hot tub or spa repair needs. We take great pride in our extreme professionalism, timeliness and superior customer service on every job. We make sure to develop a lasting relationship, so that the next time service is needed there will be no question on who to call. Satisfaction guaranteed!

Business highlights

29 years of trusted experience

Amenities

Free Estimates
Yes

Reviews

4.779 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
13%
3
3%
2
3%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.7
responsiveness
4.7
Showing 1-25 of 79 reviews

Jacqueline W.
03/2025
5.0
Great experience

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Victoria S.
10/2024
5.0
Responsive and pleasant via phone and text, quick installation, and fair price! Would not hesitate to recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Janice Z.
08/2024
5.0
Cary was great!!! Highly recommend. He taught us how to care for our Jacuzzi and didn’t gouge us!!! He’s our forever spa guy now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pamela S.
08/2024
4.5
This repair was last year, but if we need someone again, we would use SpaRX

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Matt J.
07/2024
5.0
Responded quickly, made the repair right away

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lucy H.
11/2023
5.0
good

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stormy S.
06/2023
5.0
Was helpful. I was able to find parts and he installed them at a very reasonable cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Vanessa L.
05/2023
5.0
Repaired a 40 year old jetted tub. Immediately knew what the issue was over the phone just by my description. Motor was difficult to access, but Cary got the tub running even better than before. He showed me how to make jets more powerful which I had never known. Very reasonable for the work that was done and knows his business. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Paul M.
04/2023
5.0
Great job. Narrowed the problem right quick and all done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Fred C.
03/2023
5.0
Cary was timely in responding, came out within two days, serviced our hot tub, and was extremely reasonably priced. Highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan D.
10/2022
5.0
great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Greg A.
09/2022
5.0
Cary called me within 24hr. He made a suggestion for me to look at before coming out and guess what it worked! When I offered to pay for his consulting of possible issues he decline to take my money. Great customer service and not there to just take your money for easy fixes. 10 stars!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gina D.
08/2022
5.0
Knew issue b4 he came Good knowledge Professional and very nice

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Amy C.
08/2022
4.0
Cary spent a lot of time diagnosing our "inherited" hot tob circa 1990 that came with our new home, helping reset the control panel, replace the light and showing us how to use and maintain. He was professional and responsive by text, payment was easy and the cost was appropriate for the service. He came back to our home free of charge to fix an error with the light install that caused a leak, and now our hot tub works beautifully.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$275

Rene F.
12/2021
5.0
Would recommend. Great Service!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.0

Yes, I recommend this pro

Sheral H.
10/2021
5.0
Great service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Timothy B.
10/2021
4.5
Very experienced

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Richard L.
09/2021
5.0
Matt does hot tubs did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Arnie L.
09/2021
5.0
Very professional, and found the problem immediately. We are very pleased with this recommendation! Thank you

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Mike S.
08/2021
4.0
nothing

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Chuck F.
06/2021
4.5
Pro who knows his spas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ray G.
05/2021
5.0
Value for Money

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Laura M.
03/2021
2.0
When I talked to Cary over the phone he initially told me the tub problem could be fixed in one visit, despite my verbalized doubts, and would only cost a $75 dollar service fee. Pictures were sent and 2 separate conversations over the phone were had about the issue. When he came over to do the project he was unable to complete the job, saying **I am not a plumber** and increased the price. On the second visit, he brought someone with him to do the job and refused to show me receipts for the parts that were bought saying **we do not do it that way** and increased the price again. When the job took an extra 3 hours than stated, I needed to leave for work and I was forced to leave him in my home unattended and my doors unlocked. Then he tried to increase the price again. The man he brought with him was honorable and stuck to the original agreed price and did a good job replacing the tub faucet. I appreciated his availability to come on the weekends and when I called his cellphone he always answered and promptly responded to texts.

Rating CategoryRating out of 5
quality
2.0
value
2.0
responsiveness
1.5

$175

Bob T.
08/2020
5.0
Cary called back right away - made time to check out the repair next day since he was in the area, and found and fixed a minor leak. Very reasonable price. Would definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$75

Charles S.
08/2020
5.0
VERY BUSY, HARD TO MAKE TIME FOR VISIT. THEY CAME ON 8/20 AND GOT THE JOB DONE. EVCELLENT

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
3.5

Yes, I recommend this pro

Contact information

419 Geneva Place, Wheaton, IL 60187


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

pool cleaning service

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Yes, Spa Rx offers free project estimates.
No, Spa Rx does not offer eco-friendly accreditations.
No, Spa Rx does not offer a senior discount.
No, Spa Rx does not offer emergency services.
No, Spa Rx does not offer warranties.

Contact information

419 Geneva Place, Wheaton, IL 60187


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed