With over 20 years of experience serving DuPage County and the surrounding area, Spa Rx, is the solution for all your hot tub or spa repair needs. We take great pride in our extreme professionalism, timeliness and superior customer service on every job. We make sure to develop a lasting relationship, so that the next time service is needed there will be no question on who to call. Satisfaction guaranteed!
Responsive and pleasant via phone and text, quick installation, and fair price! Would not hesitate to recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Janice Z.
08/2024
5.0
Cary was great!!! Highly recommend. He taught us how to care for our Jacuzzi and didn’t gouge us!!! He’s our forever spa guy now.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Pamela S.
08/2024
4.5
This repair was last year, but if we need someone again, we would use SpaRX
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Matt J.
07/2024
5.0
Responded quickly, made the repair right away
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lucy H.
11/2023
5.0
good
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Stormy S.
06/2023
5.0
Was helpful. I was able to find parts and he installed them at a very reasonable cost.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$150
Vanessa L.
05/2023
5.0
Repaired a 40 year old jetted tub. Immediately knew what the issue was over the phone just by my description. Motor was difficult to access, but Cary got the tub running even better than before. He showed me how to make jets more powerful which I had never known. Very reasonable for the work that was done and knows his business. Highly recommend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$400
Paul M.
04/2023
5.0
Great job. Narrowed the problem right quick and all done!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Fred C.
03/2023
5.0
Cary was timely in responding, came out within two days, serviced our hot tub, and was extremely reasonably priced. Highly recommend him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Susan D.
10/2022
5.0
great
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Greg A.
09/2022
5.0
Cary called me within 24hr. He made a suggestion for me to look at before coming out and guess what it worked! When I offered to pay for his consulting of possible issues he decline to take my money. Great customer service and not there to just take your money for easy fixes. 10 stars!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gina D.
08/2022
5.0
Knew issue b4 he came Good knowledge Professional and very nice
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$200
Amy C.
08/2022
4.0
Cary spent a lot of time diagnosing our "inherited" hot tob circa 1990 that came with our new home, helping reset the control panel, replace the light and showing us how to use and maintain. He was professional and responsive by text, payment was easy and the cost was appropriate for the service. He came back to our home free of charge to fix an error with the light install that caused a leak, and now our hot tub works beautifully.
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$275
Rene F.
12/2021
5.0
Would recommend. Great Service!
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.0
Yes, I recommend this pro
Sheral H.
10/2021
5.0
Great service
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Timothy B.
10/2021
4.5
Very experienced
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Richard L.
09/2021
5.0
Matt does hot tubs did a great job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Arnie L.
09/2021
5.0
Very professional, and found the problem immediately. We are very pleased with this recommendation! Thank you
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Mike S.
08/2021
4.0
nothing
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Chuck F.
06/2021
4.5
Pro who knows his spas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ray G.
05/2021
5.0
Value for Money
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Laura M.
03/2021
2.0
When I talked to Cary over the phone he initially told me the tub problem could be fixed in one visit, despite my verbalized doubts, and would only cost a $75 dollar service fee. Pictures were sent and 2 separate conversations over the phone were had about the issue. When he came over to do the project he was unable to complete the job, saying **I am not a plumber** and increased the price. On the second visit, he brought someone with him to do the job and refused to show me receipts for the parts that were bought saying **we do not do it that way** and increased the price again. When the job took an extra 3 hours than stated, I needed to leave for work and I was forced to leave him in my home unattended and my doors unlocked. Then he tried to increase the price again. The man he brought with him was honorable and stuck to the original agreed price and did a good job replacing the tub faucet. I appreciated his availability to come on the weekends and when I called his cellphone he always answered and promptly responded to texts.
Rating Category
Rating out of 5
quality
2.0
value
2.0
responsiveness
1.5
$175
Bob T.
08/2020
5.0
Cary called back right away - made time to check out the repair next day since he was in the area, and found and fixed a minor leak. Very reasonable price. Would definitely recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$75
Charles S.
08/2020
5.0
VERY BUSY, HARD TO MAKE TIME FOR VISIT. THEY CAME ON 8/20 AND GOT THE JOB DONE. EVCELLENT