Schmitt's Landscape Co

It didn't since I never received as a much as an email or call back.

They are always on time, always professional, and always very conscientious. I have nothing but good things to say about them. they're really good.

Schmitt's Landscape employees replaced the patio drain, built the new patio and re-graded the yard so that we have no more flooding. I believe Schmitt's hired an outside contractor to rebuild the deck which was actually up by mid-December 2013. However, the contractor did a terrible job of cleaning up. We had extra large pieces of lumber on our lawn until the beginning of March. We found many, many smaller pieces of cut lumber all over the yard along with a ton of nails to totally fill up a paper grocery bag.

Overall the process went very well. They came out in a timely fashion to initially quote the work, and their price was very reasonable compared to other quotes I was getting. I was also given an option of installing a dry well but was told I may not even need that. I liked that they weren't trying to get me to do more work than necessary. I was initially told their lead time was about 3 weeks, and it did take a bit longer than that for them to come out, but I think part of this was due to weather at the time. Once the workers came out to perform the work, they were very efficient and did a good job. they were also very polite. I would highly recommend using them for yard drainage issues and would also consider using them for other landscaping needs.

First, they took the time to understand the problem. The other contractors we contacted wanted us to install a sump pump, which would take care of the symptom, but not the problem. Brad explored every possible angle to find an appropriate solution, which he did. We have not had any water backup since the installation of the new drainage system. The workers on site were great. They were friendly with our children. They cleaned up after themselves. They worked hard. My only issue with Schmitt's was communication. Whenever I called, I either had to leave a voicemail, or was transferred by the receptionist to someone's voicemail. My messages were usually responded to within 24 hours, but it was frustrating to not be able to talk to a person who could help me the first time. There also seemed to be a problem with their e-mail system, which added to my frustration with the communication. Schmitt's did work very hard to meet our needs, though. We had a deadline to meet, and they worked hard to meet our schedule, despite inclimate weather. In summary: The results were great. We are very pleased with the work. If the communication was better, I would have given them straight A's.

Very good. They showed up when we were told they would be there. They did everything we agreed on and did it well. I will use them again.

Guy was very nice, prompt, courteous and professional. we just went with a lower bid

They did a beautiful job but they left the area very messy both times, and it is hard to get them to finish up. I think they need really specific instructions. They started the job when we were out of town although we had asked them not to do that. So we could not give them additional instructions about some things that we wanted handled. They left a huge mess in the backyard and it was very hard to get them to come back. I don’t want to be overly critical but we were very unhappy. The work they did was gorgeous but the service that they provided was not. The installation is fabulous and it looks very nice. It is very nice but they left a mess.

We called for an estimate for planting flowers/shrubs as well as a hardscaping project for my home. The rep arrived on time, we discussed the projects and a few days later I received the estimate. I had a couple of questions and wanted to discuss the estimate with the rep. My email and phone call were not returned. Then I called and left a message for the owner. The next day the rep returned my call. We discussed the estimate, agreed to a few changes and the rep agreed to revise the estimate and send it to me. Weeks have passed and there was no communication from the company and no revised estimate. Disappointing, because we wanted to do business with them and frustrating because it was a waste of time (from a highly rated business on Angies list).

We set up an apointment, but later that same day I received a call from Schmitt's informing me that we live too far away, therefore they were unable to provide services. I was shocked since the distance between us is less than 10 miles. I expressed by disbelief and I was told that our home was "outside of their jurisdiction". Um, ok. That seemed like a very weak excuse for work they simply didn't want to do. It definitely left a bad taste in my mouth to have a company turn down our business. It seemed like our money wasn't good enough or that our budget wasn't big enough to draw them out and over North Avenue. Business must be too good for them to turn down a job; the least they could have done was give a better excuse.

It did not GO because the sales rep NEVER sent an estimate. We selected another provider. Do not waist your time with this one.

It was fine. They did what I asked of them.

Angie's List error. I had my coupon refunded as the provider said they had made it clear to AL that they do not operate in my area.

Would have thought for the price quoted that pictures would have been provided.

They came out and gave an initial esitmate of $3000, and I decided to cut out some work and they came down to $1500. I initially booked them in August and they didn't come to do the work until October b/c they were busy on other jobs, which wasn't the worst thing, though it would've been nice to have it done sooner. The quality was good, and the sodded grass looks nice. They three down some seeded grass in some other areas for free, though that hasn't grown at all. They also should've donw sod in another smaller area instead of seed. Overall it was decent, though for $1500, I might do more of this work myself in the future.

I contacted this landscaper via Angie's list to receive a detailed plan. Although very professional, the quote was more than we wanted to spend on the project. We decided to use a landscape contractor from our area and scale down the project.

Everything went well. They were very personable and really listened to what we wanted out of the project.

Unable to use them due to scheduling lead-time. They were busy and had prior commitments that stretched a few weeks into the future.

Did an excellent job. Was punctual and very quick. Made great recommendations. Was very concerned about making the customer happy.

Landscapper came and walked the property with me. A week later I received a detailed bill for what services would be provided. When I called to say there wasn't a plan, I was sent a quickly drawn outline of the area (not to scale) with circles indicating plantings. Underneath was the names of the plants with no pictures or colors detailed. Certainly not worth $99.

We felt very comfortable by this Mark's clear experience solving complex drainage issues. He was also willing to work with our local storm water engineer to ensure our project was approved and met their guidelines. We no longer have standing water in our yard and our sump pump hardly has to run anymore. Over the past year there have been several very heavy rain storms and our new drainage set up has worked perfectly.

Did called them, left a voicemail, send them an email never received any responses.

The service was okay, it wasn't great. The gentleman came as he had scheduled, and he looked around, and he put together a proposal, and brought it back, but I found that he was kind of indecisive, and I was looking for a professional to give me advise on what I should do, and I didn't feel like I received that.

We have been using Schmitt's for a number of years. Our patio and firepit were put in by Schmitt's and we have been very happy. They tend to be a bit more expensive than other landscapers however the end product is worth it! And Mark will service any issues that arise because of the project. Very trustworthy and helpful!

They did a good job. I would use them again.