Quick Key Locksmith

They were good. The technician that came out was very good but the office staff was not good. They had to cancel and reschedule so I had a bit of trouble with them. I probably would not use them again.

Very fast, friendly and professional.

This is a follow up to my previous review. Called the company again Thursday morning and told then my receipt was never emailed. The guy said his supervisor was not in but he will have her take care of it when she comes in that morning. Today is Monday, no receipt. This company has real customer service and communication problems. I would NOT recommend them.

It was great! The locksmith helped me get back into my house and I prompty got some extra keys made. I had gotten a new lock for the door and had procrastinated. The locksmith was professional and it worked out fine.

I was glad to get back into my house.

I mentioned I was an Angie's List client, but repairman wasn't familiar with Angie's List. He immediately tried to talk me into purchasing a new lock, but this lock was repaired before and last 3 years. Repairman worked for 35 minutes. This price of $140.00 was outrageous after I purchased the same deal for $18 on a service call and repairman would not take any more money. I told Quick Key repairman that "word of mouth" about good services is like gold. Quick Key doesn't follow that credo. I told the repairman they will never get any referrals from me. You lose Quick Key!

Everything went very well. Quick Key replaced the locks they could and they work well. There was one snag but that was because I didn't realize my front door lock was a Schlage entry deadbolt combo from the 70s. The replacement lock I purchased thru the deal would not work and the replacement lock suggested by Quick Key had a price of over $400 dollars!! It appears I can find a replacement look that fits for $100-$200 so that was the only disappoint I had.

They were on time did a great job. I would recommend

Within 24 hours of contacting Quick Key the work was completed. (These locks were driving me NUTS!) The technician, Guillermo, was VERY polite and did a great job. Thank you Quick Key!

Quick Key is awesome. Our technician, Chris, arrived within an hour of our call to repair a broken deadbolt. Not only did he quickly and expertly make the repair, but he also did a lot of the "little things" to go the extra mile. As a result, the deadbolt is repaired, the bolt itself seats much better, and the lock is smooth as can be. All the while they were saving us hundreds on new door hardware. You won't find a higher class of service or people!

Had Chris from Quick Key come out and he was great.. He got to my place early, spent about 15 mins on some locks, he was very professional and even gave me a couple of pointers about my locks. Great doing business with you.

Chris, the owner called me within hours of my deal purchase and scheduled me in immediately. I had 1 french door and 1 sliding doors re-keyed. It was a very complicated job as the door woods and the mechanism were worn out. Chris spent extra time just fixing the sliding doors and was very patient making sure I was aware of the functionalities and happy with the service. He even compensated Angie's list error on service fee ,which was not mentioned on the Angie's list deal. I will definitely be calling them back for any future needs.

Went well, the tech was a few minutes early, rekeyed 4 locks, cut a couple of extra keys and we were set. No issues.

The technican was here within 15 minutes, thats very fast compared to what other locksmith were available.

Happy that they replaced the door knob lock-set with a high quality set. The cost of service would have been much lower if we did not need a new lock-set. Service man was very polite. The reason that I would explore using a different company next time is because the door knob for an exterior door was not put back together properly and the handles fell off. Unfortunately, this happened as I was exiting my house to simply take trash out and did not have my keys with me. When the door shut behind me, the handles fell off, and without the handles I was locked out. A local handyman was able to put the handles back onto the door knob and it has been permanently fixed.

Everything is smooth. They're great to work with.

Very prompt service from calling within 20 min. Of message. And coming out within 24 hours and finishing service The service tech was very kind, and helpful. Pleasent to talk with.

Professional, pleasant and on time. Would recommend.

Very friendly service great price compared to the dealer

I called late on Wednesday and was able to schedule an appointment immediately. The dispatcher was easy to work with find an appointment time that would fit my schedule. On the day of the appointment, I received a call to confirm the appointment. About 20 minutes before the appointment I received another call letting me know that the tech may be 15 minutes late, which in the end, she was not. Brittany showed up for the appointment on time. She was very friendly. She listened to my concerns and explained my options in great detail and answered all of my questions. She did not try to pressure me into additional services. She was efficient and knowledgeable. I would not hesitate to call upon Quick Key Locksmith in the future. I highly recommend their services!

Fast and efficient. Friendly.

I've always had difficulty inserting the key into my mailbox lock (I live in a townhome where we have a multiple unit community mailbox). Then one night, couldn't get the key in at all. Looked up locksmiths on Angie's list. Called one that a friend had also recommended, but they were closed and didn't have an answering machine. Looked up a few that were in my vicinity and chose to call Quick Key. Frank answered and was so friendly and helpful. He was willing to send someone out that night! It wasn't an emergency, so I arranged for another time. When I hung up, I realized the date I picked wouldn't work. Called back and Frank was more than accommodating in rescheduling. Brittany showed up right on time the day of service. I showed her the problem. She said she would work on it. About 15-20 minutes later, I had a new lock and keys. Brittany was very professional and courteous. While I may have gotten the work done for a bit less money (I did get $10 off for mentioning Angie's List), I was so impressed by Frank's attitude when he took my call, I chose not to call around. I was hoping that my pleasant initial contact meant that the ultimate service would be just as excellent, and it was. Friendly, efficient, fast customer service goes a long way in my book.

Went well! Pretty costly for the little job that was done.

Aaron was awesome. I was having trouble with a door knob falling off. He tried to walk me through how to fix it over the phone (for free). When that didn't work he came over and figured out that the problem was related to a broken part. He had suspected what the problem might had been based on our conversation....so he brought the part and fixed the door. When he was done...I asked how much do I owe you. He said $0. I paid $20 for a house visit via angie's list. He provided the part and didn't charge extra. He was quick....but I was expecting an up charge especially because he provided a part.. Thanks Aaron for a job well done.

Took them 5 hours to get my son out of the bedroom. they sent someone with no experience.. put a hole in my bedroom door handle.. they finally sent someone with experience 4 hours later.. who was able to open the door in 10 mins.