KINSALE CONTRACTING GROUP INC

I called the company on a Thursday morning and left a message with the woman answering the phone. Brian returned the call late in the day and left a message which said he could be reached the next day at work at 8:00 am. I called the next morning about 9:15, was told he was not yet in the office and left another message with the woman that answered the phone. I never heard back from him.

They worked extra hard. Because they used all non-toxic products, on my request, it made removing the adhesive that much more difficult. They were amazing, and I interviewed 5 companies before hiring them, so I am very particular!!!

Kinsale was at the house about 4 days and did an outstanding job. The basement was cleaner, when they left, than before they got there.

I spoke with one of Brian's associates one day and got some free advice on our situation, which was really refreshing and extremely helpful. Brian and I talked the next day. I received a ballpark estimate over the phone to remove 9x9 tile in our basement. Though ultimately we decided on another company, it had nothing to do with their professionalism. I would call them again to bid on another job should we need to.

I left 2 messages and never got a call back.

We contacted the firm by email regarding removal of mold from our crawl space. They followed up by email and phone. The fee he quoted to come out to do an estimate was reasonable. He also suggested taking a sample to a lab to first determine if it was even mold, and if so, if it was active.

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I asked for a quote on asbestos removal. Their bids came in 15% higher than two other companies.

WHILE BRIAN DID A GREAT JOB GIVING US AN ESTIMATE AND SCHEDULING THE WORK, THE ONLY NEGATIVE HAD TO DO WITH A PHONE CALL I RECEIVED A COUPLE DAYS PRIOR TO THE WORK BEING STARTED. BRIAN'S CREWS FELL BEHIND WITH OTHER JOBS AND HE CALLED TO TELL ME THAT HIS CREWS WOULDN'T BE ABLE TO SHOW UP ON THE AGREED UPON DATE. THIS WAS UPSETTING, FOR I TOOK OFF OF WORK SPECIAL, IN ORDER TO LET THE CREW IN TO DO THE WORK. AFTER EXPRESSING MY DISPLEASURE, BRIAN WORKED HARD TO GET THE CREW TO OUR PROPERTY ON THE ORIGINALLY AGREED UPON DATE. WHILE THEY DID SHOW UP ON THE ORIGINALLY AGREED UPON DATE, THEY WERE 2.5 HOURS LATE. BUT WHEN IT CAME DOWN TO THE WORK ITSELF, THE CREW DID AN OUTSTANDING JOB AND WERE FINISHED 4.5 HOURS LATER. WILLIE, THE SUPERINTENDENT, AND ANOTHER EMPLOYEE DID A GREAT JOB EXPLAINING AND DEMONSTRATING HOW THE REMOVAL PROCESS WORKED AND ULTIMATELY DID A GREAT OVERALL JOB. BOTH WERE VERY FRIENDLY. OVERALL, THE COMPANY DID A GREAT JOB AND I WOULD DEFINITELY HIRE THEM AGAIN!

THE GENTLEMAN WHO RETURNED MY CALL WAS QUITE COURTEOUS, AS HE PATIENTLY ANSWERED MY QUESTIONS REGARDING ASBESTOS, EVEN THOUGH WE HAD ALREADY ESTABLISHED THAT I WOULD NOT BE HIRING HIS COMPANY TO DO ANY WORK. NICE GUY. A LITTLE RUSHED CALLING ON HIS CELL PHONE, BUT HE STILL PUT MY MIND AT EASE.

I CALLED ALL SIX BUSINESS ON THE LIST FOR ASBESTOS REMOVAL. KINSDALE WAS THE ONLY ONE THAT RETURNED MY CALL AT ALL, BUT THEIR RESPONSE WAS IMMEDIATE, PROFESSIONAL, AND FRIENDLY.

GREAT! BRIAN IN OFFICE GAVE PHONE QUOTE, CAME OUT EARLY THE DAY BEFORE TO VERIFY. QUOTE WAS HALF OF COMPETITOR PRICE. REMOVAL WORKER ROMAN, CAME ON TIME, SHOWED ME WHAT HE WAS GOING TO DO AND LET ME PHOTOGRAPH SET UP BEFORE REMOVAL BEGAN. FRIENDLY, PROFESSIONAL, FINISHED JOB UNDER ESTIMATED TIME. DID THOROUGH INSPECTION FOR OTHER POSSIBLE ASBESTOS, NONE FOUND.

OVERALL A VERY POSITIVE EXPERIENCE. I WORKED WITH BRIAN DUERMIT FOR THE PRICE QUOTE AND WAS ABLE TO NEGOTIATE THE PRICE A LITTLE BASED ON COMPETITIVE BIDS AND BY CLOSING ON THE CONTRACT WITHIN HOURS. THE WORKERS ARRIVED THE FOLLOWING DAY, AHEAD OF SCHEDULE, AND FINISHED AT THEIR ESTIMATED COMPLETION TIME LATER THE SAME AFTERNOON. THEY WERE VERY PERSONABLE AND APPEARED TO BE KNOWLEDGEABLE. THEY DID A VERY GOOD JOB OF CLEANUP AND LEFT THE AREA CLEANER THAN IT WAS WHEN THEY ARRIVED.

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WE WORKED WITH BRIAN DUERMIT AND 2 OF HIS SUPERVISORS. BRIAN WAS VERY RESPONSIVE BOTH TO DO THE INITIAL ESTIMATE AND WHEN WE ENCOUNTERED PROBLEMS DURING THE WORK. WE ARE CONFIDENT THAT THE LEAD HAS BEEN ABATED FROM OUR WALLS, BUT THEY VENTED THROUGH OUR BABYS ROOM RATHER THAN THE BATHROOM. OUR OTHER PROBLEM WAS THAT HALF OF THE WALL FELL INTO THE BASEMENT AND THEY CAME BACK IMMEDIATELY UPON OUR CALL TO CLEAN IT UP; HOWEVER, WE STILL HAD A LOT OF CLEANING TO DO AFTER THEY LEFT. ID PROBABLY HIRE BRIAN AND HIS CREW AGAIN FOR THIS OR SIMILAR WORK, BUT BE MORE THOROUGH IN MY POST-WORK INSPECTION.

THEY DID A NICE JOB OF CLEANING OUR FAMILY ROOM OF ALL THE VERMICULITE THAT HAS BEEN UNDER THE FLOORS FOR MANY YEARS. RECOMMENDED.

VERY PROFESSIONAL. EXCELLENT SERVICE.

HE NEVER GOT BACK TO ME AFTER COMING OUT FOR THE ESTIMATE. I WOULD STILL HIRE HIM, BASED ON HIS KNOWLEDGE AND THE HELPFUL INFORMATION HE GAVE TO ME.

BRIAN DUERMIT WORKED WITH ME ON THIS JOB, AND HE WAS PROFESSIONAL, ACCOMMODATING AND HONEST. THE APPRAISAL WAS COMPLETE AND ACCURATE, THE WORK WAS PERFORMED AS DESCRIBED, THE WORKERS WERE EXTREMELY PROMPT. THE PREMISES WAS WELL CLEANED WHEN THE JOB WAS COMPLETED. I DEFINITELY WOULD HIRE THIS FIRM AGAIN.

ALWAYS RETURNED MY CALLS. PROFESSIONAL- TOOK CARE OF ALL THE REQUIRED PERMITS. WE WERE OUT OF TOWN WHEN THEY DID THE JOB- NO PROBLEMS WITH THAT. EASY TO REACH- I FIRST CALLED FOR AN ESTIMATE ON A SATURDAY AND GREG TOOK TIME TO EXPLAIN THE PROCESS AND ANSWER MY QUESTIONS.

ROBERT DUERMIT CAME TO MY HOME AND GAVE ME A VERY PROFESSIONAL ESTIMATE, DISCUSSED A VARIETY OF OPTIONS WITH ME AND WAS VERY ACCOMMODATING. I WORK DURING THE DAY AND WAS CONFIDENT THAT THEY DID NOT NEED SUPERVISION. TOOK 2 DAYS.

REMOVED WALLS AND BLOWN-IN INSULATION, SCRUBBED WALL CAVITY, AND SEALED OFF ROOM AND USED NEGATIVE AIR MACHINE FOR 2 WEEKS TO REMOVE MOLD, REMOVED DEBRIS. VERY HELPFUL WITH DO-IT-YOURSELF ADVICE AND THEN CAME IN WITH EMERGENCY SUPPORT SERVICE.