Pro Temp of Illinois

Really easy to work with from the estimate to installation. Jamie provided us with the estimate, helping us to understand our options, pros and cons, etc. The installation was a bit difficult as the 2nd floor unit is located in an attic crawl space that's a bit tricky to access and move around in. The new systems have been fantastic to this point. We have not had opportunity to run the A/C but HVAC system on 2nd floor is great. We went from a one-stage to a two-stage system that runs very quietly. We've noticed more consistent temps upstairs as a result. When we tested the A/C, we were really happy with how quietly the units outside run since we have them in a pretty small back yard. Overall, a really great experience.

Jaime was great, very flexible and able to work around the schedules of other crews/projects. Very happy we found them

Replace furnace and install new central AC.

Terrible customer service. I had a furnace and air conditioning installed about 2 years ago and "customer service" was great, when they were roping you in and trying to get good initial reviews. I guess they think people won't go back and update their reviews, but surprise, I'm so ticked that I decided to go back. We contacted them a month ago to inform them that a piece of the ductwork to the furnace had fallen down and we asked them to come take a look. Representative claimed that he didn't think they put in ductwork and my response was that ductwork was new, so I don't know where it would have come from except from the people who put in the furnace. Since then he has ignored us and not returned calls or texts. I'm now forced to contact another service company to look at it. Don't be fooled by the initial "great service", as they eventually will show you who they really are.

Great price. Quick, clean work. I would give them an A+! I will definitely use them again in the future.

Initially I was pleasantly surprised about the quick response I got through the app, especially as this was late in the evening. However, after talking further with the representative, I was informed that despite the advertised Saturday working hours, there would be no one available because it was supposed to be “nice out.” Furthermore, this company advertises 24/7 emergency service, and when I inquired about this, I was again told that it was not available because it’s supposed to be “nice out.” Honestly, he came off as being a little rude at that point, but I realize that tone can be misinterpreted in a written message. Overall, the biggest issue is the false advertising - bottom line, this company may or may not operate on Saturdays as advertised and does Not truly offer 24/7 emergency services

Fantastic work. Very professional and friendly. I ask a lot of questions for understanding and they kept great communication through the entire process.

Jamie was very professional, he reached out immediate I posted a request on Angie's List. He gave me a number of option and took time to explain each of the options. I eventually went with Amana. Jamie was kind enough to register my new system with Amana for a lifetime warranty and submitted a rebate for me with Comed. The guys who came out to do the installation were also very professional, they completed the installation same day.

Excellent! Pro Temps of ILL was by far the best priced for my AC replacement. Unfortunately for me, my furnace was way too old (30yrs old) to add the new AC. Pro Temp of ILL worked with me so that I could replace both the AC and the furnace. They were on time and finished sooner than I expected. I would definitely recommend them to family and friends.

Jamie was phenomenal, he explained our options and provided suggestions. He also made sure we knew what to expect with the Guys who would complete the installation. The guys who completed the installation were prompt and explained what we could expect throughout the day. Once the job was completed ProTemps walked us through the installation and how to operate and adjust the unit....we are extremely satisfied and will definitely recommend Pro Temp

Very happy overall. Quick response to all questions. Installers were professional and hard working, even in the rain. New units run great and look good.

Punctual and professional. Did a great job. Great communication.

Price was the best of 5 quotes. No pressure from Jamie. Very attentive service and very fast scheduling of the job. Professionally installed and excellent cleanup. Techs were very polite. I would use Protemp again in a heartbeat. 5 stars all around. As good of a warranty on parts and labor as I found. Life would be so much easier if all contractors were as good as ProTemp.

It went very well. All my questions were answered honestly. The work was done in a timely fashion.

Everything went according to plan. Very professional, no pressure tactics. Jamie provided information allowing me to make my own decision. The work was completed in one day and the system is performing great. I would recommend Pro Temp to anyone needing heat or air solutions for their home.

From beginning to end, this company was professional and very reasonable. Jaimie was the sales person. He was upfront and offered the best quote from the get-go. The installation team, headed by Istvan, did a great job. I would highly recommend this company.

ProTemp was 1 of 3 bids we requested for a central AC unit replacement project. ProTemp came in very reasonable. Given the price and Jamie's professionalism, we decided to go with ProTemp and couldn't have been happier! It's been over 3 weeks since we got it installed and our new system is much more efficient and keeping us cool during several hot days. Thanks to Jamie and ProTemp team. I'd recommend them to anyone needing a central AC system replacement.

The salesman was punctual and very informative. Made great recommendations to suit our needs. The installers were amazing--worked straight through for 11 hours to finish in one day. They also had to install a new furnace as ours was the original one (66 years old!). Cleaned up after themselves so that you couldn't even tell that they had been here. I would not hesitate to hire them again and would be happy to recommend them to anyone who asked. The price was also $1300 less than the other quote I received.

DO NOT USE THIS COMPANY!!!! This company is a rip off do not use this company. I called this company after checking on Angies List, I told Jamie that my roof top A/C unit was not working. A tec. was sent to my place of business and charged me $89.00 for 3 min. just to tell me that my A/C did not work!?!? A called the home company and Jamie the crook told me that they would have to send another tec. out at $98.00 an hour and it was not a guarantee that they would fix the problem. I asked about the $89.00 I paid just to have a person tell me that the service did not work( that was the reason I called I knew that) Jamie said that he did not care about that and was very rude and ignorant. I would never use this company and I hope no one else does. I will be contacting the BBB this company is a crook.

Gentleman who took appointment was professional and helpful, but service technician did not show up after holding hostage at home from 8am-8pm. Did not answer phone or return call.

Jamie Maas was awesome. Installation folks were professional and quick. Overall excellent work!! I think it was Nick who installed it. Thank you guys!!!

They were right on time as my furnace got broke the day before during freezing weather in IL

It all came down on thanksgiving day, we got multiple quotes (good to see people were available even on thanksgiving to help, possibly forgoing their dinner preps), but none were even closer to Pro Temp.....they were the best (from reviews), and cheapest by more than a 1000$. Of-course our old company reluctantly was willing to match, but we decided to go with ProTemp for its value (honesty, responsiveness, and trying to fit us for Friday morning install). The install was smooth, his 2 guys came by, very experienced, removed the old one and did a clean setup. It took i believe 4 hrs.. but they were super courteous. Havent had any issues since.

Jaimie from Pro Temp of IL did a excellent job-I will hire again! Bob

Furnace & AC replacement & upgrade Contractor did an excellent job of providing multiple options, and competitive pricing in written estimates. Work was started and completed in scheduled time frame and Jamie followed up with timely submission of paper work for utility rebates.