Bella Custom Cleaning Ltd

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

About us

Family Owned Since 1960! Our Mission and Goal is to provide a Healthy Environment in your Home, Office and Warehouse with a Professional and Pleasant cleaning experience throughout all of Chicagoland with our cleaning services. Established in 1960, Bella Custom Cleaning provides quality residential and commercial carpet, upholstery, drapery, blind, shade and mattress cleaning. We also offer flood restoration cleaning. We follow the number one recommended cleaning methods by all carpet, upholstery, drapery, and blind manufacturers. Serving all of Chicagoland-West and South Suburbs 708-579-3182 Dupage and Will County County 630-960-9422 Northern Cook County, Lake and Mchenry County 847-966-6731 All of Chicago 773-285-0850

Business highlights

64 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Cleaning-drapery, blinds, carpet, upholstery, tile, mattress, air duct, area rugs and orientals. wood floors, vinyl tile stripping and waxing, Flood restoration, disinfecting and sanitizing, pet odor removal, scotchgard protection, flame proofing drapery.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Zelle

Reviews

4.7950 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
11%
3
4%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 901-925 of 950 reviews

Jane M.
09/2014
5.0
carpet cleaners
  + -1 more
great job
Description of Work: carpet and stair cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Roslyn A.
08/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: steam cleaned family room, office and 6 stairs and scotchguarded all. They moved all the furniture themselves (2 men) and left each piece up on styrofoam blocks in the right places. They were professional, friendly and not trying to sell me more stuff I didn't want. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Martha K.
08/2014
5.0
upholstery cleaning
  + -1 more
unknown
Description of Work: I purchased a $99 deal for Upholstery Cleaning Package.
Rating CategoryRating out of 5
Yes, I recommend this pro

Barbara K.
08/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: They cleaned a sofa and 3 chairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda P.
08/2014
5.0
carpet cleaners, house cleaning
  + 0 more
unknown
Description of Work: Whole house deep cleaning - Excellent job! Amazingly thorough. I used their service before putting my home up for sale, and was very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN N.
08/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Arrived promptly, cleaned and did spot removal on carpeting. It went well; carpet looked much better after completion of job. Would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Elizabeth L.
08/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: 2 sofas Xtra for 2 feet and for pillows and travel

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Aaron L.
08/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Thomas M.
07/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Very professional and courteous. Went beyond all my expectations. I was very impressed. Will use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$274

Robin K.
07/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned 2 rooms of carpeting. On a previous occasion, they cleaned 3 rooms, including one that we had thought was hopeless. They made it look excellent except for one spot, which we have covered with a throw, so they saved me from having to replace the carpet at this time. |There were a few areas near the edges that I was not initially satisfied with, but when I pointed it out they went over it and it was fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

wellington W.
07/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LISA B.
07/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jennifer P.
07/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They were fast, friendly and did a fantastic job. I'd definately use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Eugene D.
07/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: This was a Big Deal for $99.00 for 3 rooms of carpet cleaning. They did a fine job. They moved furniture and they did charge a small fee extra for that and travel time but they were one of the only companies that would move furniture. I would use them again if I buy a home in the future as this was a home that I had sold.
Rating CategoryRating out of 5
Yes, I recommend this pro

Diane K.
06/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: They cleaned the sofa, loveseat and dining room chairs. We were very pleased with everything from the very first response to set the appointment, to the final the work. I happy to give them the highest rating possible.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard D.
06/2014
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: Extra costs were high

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$300

Christine P.
06/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Barbara B.
06/2014
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: I purchased a Big Deal through Angie's list to have my couch cleaned. The initial communication and scheduling was rocky, with a couple of miscommunications that impacted me and my day. The Angie's List "Inbox" procdure did not help, as it is confusing and unclear. I ended up having to call Bella myself. However, once here, the work was done quickly and professionally, and the representative answered all my questions thoroughly. I added a rug and Scotchguarding to the job, and the representative was flexible about costs added to the original Big Deal. I'm very happy with the outcome of the job and would use them again.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$245

Pam M.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned all of the carpetng in my house. Very professional staff and they did a super job! I would recommend this company to anyone. Great experience with Bella Custom Cleaning!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mary B.
06/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Job was to clean large sectional and ottoman. I also had it stain proofed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Gina B.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did a good job. They did want to collect a travel service fee that didn't apply to me. Otherwise, all was good

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Maggie R.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Very professional. Timely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frances E.
06/2014
5.0
upholstery cleaning
  + -1 more
.
Description of Work: I bought the special for $99 which included upholstery cleaning of my couch and loveseat. I added a futon and recliner when they came. |Both young men were polite, punctual, informative, thorough and above all NEAT. |They did a fantastic job answering all my questions before steam cleaning my furniture. I would recommend this company to other Angie's List members.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Donna S.
06/2014
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: The upholstery cleaning was just okay, nothing special. The guy who came to do the work tried several times to sell us more services that we didn't want. The chemicals used on the sofas left a lingering smell in our home for a few days -- it wasn't an offensive smell, just really strong. Also, we had some tape residue on the bottom backs of our microfiber sofas left from those tapes meant to prevent pets from scratching on furniture. The guy doing the cleaning didn't go out of his way to remove those marks until I pointed them out ... and he still only got about 50% of the tape residue off. All in all, not terrible...but not a company I'd go out of my way to hire again.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Melissa M.
06/2014
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: I did not like the feel of the chemical film left on the carpet afterwards. We have used other green companies in the past that did leave the film. It took about 10 vacuumings to get it out. They did get a few nasty stains out - upside and were very professional. I would recommend it for deep clean spot removal but not regular family annual clean.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Contact information

9825 W Roosevelt Rd, Westchester, IL 60154

http://www.bella-cleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
House Cleaning,
Drapery Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Upholstering,
Air Duct Cleaning,
Dry Cleaning,
Blind Cleaning,
Dryer Vent Cleaning

FAQ

Bella Custom Cleaning Ltd is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Bella Custom Cleaning Ltd accepts the following forms of payment: Check,CreditCard,Zelle
Yes, Bella Custom Cleaning Ltd offers free project estimates.
Yes, Bella Custom Cleaning Ltd offers eco-friendly accreditations.
Yes, Bella Custom Cleaning Ltd offers a 10% senior discount.
Yes, Bella Custom Cleaning Ltd offers emergency services.
No, Bella Custom Cleaning Ltd does not offer warranties.
Bella Custom Cleaning Ltd offers the following services: Cleaning-drapery, blinds, carpet, upholstery, tile, mattress, air duct, area rugs and orientals. wood floors, vinyl tile stripping and waxing, Flood restoration, disinfecting and sanitizing, pet odor removal, scotchgard protection, flame proofing drapery.

Contact information

9825 W Roosevelt Rd, Westchester, IL 60154

http://www.bella-cleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM