Bella Custom Cleaning Ltd

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

About us

Family Owned Since 1960! Our Mission and Goal is to provide a Healthy Environment in your Home, Office and Warehouse with a Professional and Pleasant cleaning experience throughout all of Chicagoland with our cleaning services. Established in 1960, Bella Custom Cleaning provides quality residential and commercial carpet, upholstery, drapery, blind, shade and mattress cleaning. We also offer flood restoration cleaning. We follow the number one recommended cleaning methods by all carpet, upholstery, drapery, and blind manufacturers. Serving all of Chicagoland-West and South Suburbs 708-579-3182 Dupage and Will County County 630-960-9422 Northern Cook County, Lake and Mchenry County 847-966-6731 All of Chicago 773-285-0850

Business highlights

64 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Cleaning-drapery, blinds, carpet, upholstery, tile, mattress, air duct, area rugs and orientals. wood floors, vinyl tile stripping and waxing, Flood restoration, disinfecting and sanitizing, pet odor removal, scotchgard protection, flame proofing drapery.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Zelle

Reviews

4.7950 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
11%
3
4%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 851-875 of 950 reviews

Robert D.
02/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill H.
02/2015
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
unknown
Description of Work: Cleaned tile and grout in kitchen and laundry room. Very professional and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Joe K.
02/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

James C.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned one very large bedroom and a one avg. bedroom. They were on time and did a very good job. I would use Bella Custom Cleaning again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Catherine B.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: VERY thorough carpet cleaning. Beyond expectations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Frank R.
02/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet cleaning. Angies List "Big Deal". Advertised 3 rooms 99$. The night before coming They called to confirm and told me there was another $10 trip charge. When the cleaner arrived he started measuring the rooms he was cleaning and informed me that there was going to be a significant up charge. I re-measured all the actual cleaning areas with him (not wall to wall) ant the total actual area was much less than what he said the "minimum" was. I voiced my dis-satisfaction with the whole experience of trying to upcharge me starting the night before. He apologized and said he just started and was not aware of the conditions of the offer and would clean the re-measured areas. He wound up doing a very good job. All in all I was satisfied and would use them again. Word of warning when using them though; Talk to the owner (not email) and get everything clarified before making payment.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$110

MARCIA K.
02/2015
4.0
carpet cleaners, house cleaning, upholstery cleaning
  + 1 more
unknown
Description of Work: The technicians were pleasant and professional. They cleaned all carpeting in my two story home, as well as several wool area rugs. They were able to remove all stains and the carpeting and rugs looked beautiful. They also meticulously clean a couch and love seat. The only issue...the placed a torchiere lamp on blocks, and it fell, breaking the one of a kind blown glass shade. Gary, the owner, agreed to replace the shade, and the tech took the broken shade. I thought Gary was going to find a replacement using the broken shade as an example. I didn't immediately follow up with Gary, and he discarded the broken shade. When I followed up, he provide me with a couple of places which sold replacement glass shades. The one with a website did not have anything similar, and I don't have the time to visit the other. I have spent quite a bit of time searching the internet, and still haven't found anything similar. I am still searching.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$400

John I.
02/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Anthony N.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They were prompt and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Betty D.
01/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: They provided the services asked for and then some. They asked if they could also clean the furniture. It had been years since we had had the furniture cleaned and gave us a price before they even stated. We agreed to the price and they proceeded to also clean all the furniture. | |We did have to have them come back out because after drying of the carpet some old stains reappeared. They came back out and retreated those stains and now the carpet looks great. It must be told we have 4 "grand dogs" that had at times wet the carpet at times. We were told by the first crew that stains may appear when the carpet dried. | | |

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$316

Leslie V.
01/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned couch, chair and love seat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

James C.
01/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bobby A.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Unfortunately, they had a wrong address and went to another place. However, the quickly rectified the issue and rescheduled the appointment. The cleaner spot treated the tough spots and got everything out. Very courteous and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Jennifer R.
01/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

virginia O.
01/2015
3.0
carpet cleaners
  + -1 more
.
Description of Work: They never contacted me. I was going to contact you for refund. I did give them dates. There might have been some confusion. Can you help arrange appt. Virginia Oviedo Update:1/26/2014 There was an error on my part upon reviewing my Angie's List account. I got on a saw that they did message me through the messaging center.
Rating CategoryRating out of 5
$99

Response from Bella Custom Cleaning Ltd
[Member Name], We are sorry, their was confusion. Please call me at 773-285-0850 or send me you phone #. We would be happy to schedule appointment and service you. Gary

Rhonda I.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned my carpet.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dominica G.
01/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Sandra B.
01/2015
5.0
house cleaning, mattresses, upholstery cleaning
  + 1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Travis R.
12/2014
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
Great work!
Description of Work: Tile cleaning and grout sealing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kathy B.
12/2014
5.0
carpet cleaners
  + -1 more
Fine
Description of Work: Cleaned windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Maureen D.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Valerie M.
12/2014
5.0
carpet cleaners, funeral homes, house cleaning, upholstery cleaning
  + 2 more
unknown
Description of Work: Had my living room furniture cleaned. I wasn't home at the time, so my husband dealt with them directly. He said they were efficient, clean and the furniture was definitely clean when they were finished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Carin J.
12/2014
5.0
carpet cleaners, ceramic tile, floor cleaning, house cleaning
  + 2 more
unknown
Description of Work: Tile and grout cleaning & sealing of kitchen & bathroom white tile floors. |Two nice men did the job, approx 200 sq ft, in approx 2 hours. Very professional & friendly. They also clean carpets and plan on using their services for that in the near future. I certainly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

George A T.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$320

Robin C.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

9825 W Roosevelt Rd, Westchester, IL 60154

http://www.bella-cleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
House Cleaning,
Drapery Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Upholstering,
Air Duct Cleaning,
Dry Cleaning,
Blind Cleaning,
Dryer Vent Cleaning

FAQ

Bella Custom Cleaning Ltd is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Bella Custom Cleaning Ltd accepts the following forms of payment: Check,CreditCard,Zelle
Yes, Bella Custom Cleaning Ltd offers free project estimates.
Yes, Bella Custom Cleaning Ltd offers eco-friendly accreditations.
Yes, Bella Custom Cleaning Ltd offers a 10% senior discount.
Yes, Bella Custom Cleaning Ltd offers emergency services.
No, Bella Custom Cleaning Ltd does not offer warranties.
Bella Custom Cleaning Ltd offers the following services: Cleaning-drapery, blinds, carpet, upholstery, tile, mattress, air duct, area rugs and orientals. wood floors, vinyl tile stripping and waxing, Flood restoration, disinfecting and sanitizing, pet odor removal, scotchgard protection, flame proofing drapery.

Contact information

9825 W Roosevelt Rd, Westchester, IL 60154

http://www.bella-cleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM