Bella Custom Cleaning Ltd

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Family Owned Since 1960! Our Mission and Goal is to provide a Healthy Environment in your Home, Office and Warehouse with a Professional and Pleasant cleaning experience throughout all of Chicagoland with our cleaning services. Established in 1960, Bella Custom Cleaning provides quality residential and commercial carpet, upholstery, drapery, blind, shade and mattress cleaning. We also offer flood restoration cleaning. We follow the number one recommended cleaning methods by all carpet, upholstery, drapery, and blind manufacturers. Serving all of Chicagoland-West and South Suburbs 708-579-3182 Dupage and Will County County 630-960-9422 Northern Cook County, Lake and Mchenry County 847-966-6731 All of Chicago 773-285-0850

Business highlights

64 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Cleaning-drapery, blinds, carpet, upholstery, tile, mattress, air duct, area rugs and orientals. wood floors, vinyl tile stripping and waxing, Flood restoration, disinfecting and sanitizing, pet odor removal, scotchgard protection, flame proofing drapery.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Zelle

Reviews

4.7950 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
11%
3
4%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 726-750 of 950 reviews

julie D.
11/2015
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: i never got a phone call and i paid 99$ and never got a refund

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Bella Custom Cleaning Ltd
Hi [Member Name Removed], This is an unfair review. You were sent an email response with a cleaning date with our phone # 847-966-6731 and you never responded back to confirm the cleaning date. Please call my office at 847-966-6731 and we would be happy to schedule cleaning. Thank you, Gary Bella Cleaning, Ltd.

Laura W.
11/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

eileen D.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Very professional job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Rita A.
11/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PETE R.
11/2015
4.0
carpet cleaners, house cleaning
  + 0 more
unknown
Description of Work: Bella cleaned the carpeting in 3 rooms. The Angie's list special was for $99, but the technicians said the rooms were too large for the special price and we were charged $194. I think Bella did a good job in all areas except for price which I consider way too high.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$194

Cynthia J.
11/2015
5.0
carpet cleaners
  + -1 more
They did a great job.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Erin T.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Date of service: Sept 28, 2015 Cost of service: $99
Rating CategoryRating out of 5
Yes, I recommend this pro

Frank and Caroline C.
11/2015
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Wiley S.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RAYMOND G.
11/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Geoffrey A.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets. Provided estimate on 3 additional rugs and accepted 2. Were meticulous and careful. Moved and replaced furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Devin M.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Bella Custom Cleaning was very professional and they arrived right at on time. The woman who scheduled my appointment was incredibly friendly and helpful with all of my questions. The two gentlemen who came were very nice and they explained everything that was going to happen. I appreciated that they offered me some extra things but was not pushy about it, which in the past would happen with other companies and would be very uncomfortable and annoying. My only critique is I wish someone would have told me about the gas fee, but it was only $15. Thank you for being punctual, friendly, and professional. I will definitely be using Bella the next time I need my carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Therese J.
11/2015
4.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
unknown
Description of Work: Shampooed huge area rug and clean two recliners.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Gene O.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did a wonderful job on my carpets! Very professional and personable. Will definitely use again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Richard A.
11/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dan M.
11/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patty T.
11/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did an excellent job. In addition to what we had already paid Angie' s list they wanted $120 for stainguard and fragrance, plus $15 for transportation. We paid the transportation fee but decline bed the scotch grad/fragrance. Overall, a positive experience!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

CHARLES M.
11/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Prentiss G.
10/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned sectional sofa.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$174

Carole E.
10/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


dan S.
10/2015
5.0
carpet cleaners, drapery cleaning, dry cleaning
  + 1 more
unknown
Description of Work: Cleaned our drapes. Very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

PHYLLIS C.
10/2015
4.0
carpet cleaners, ceramic tile
  + 0 more
ok
Description of Work: clean tile

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$375

Amy W.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Punctual and excellent result. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Madi B.
10/2015
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: The "deal" on Angie's list states 3 rooms of carpet cleaning for $99.00. When I talked to the owner and asked him if a hallway is considered a room, he said it would be counted as part of the 500 sq. ft. Where did that come from? Nothing on the "deal" talked about total sq. footage. I knew I wouldn't have too much square footage because I was more concerned about spots rather than cleaning an entire room. When the guys got here they told me there was a $15.00 gas charge. Again, nothing in the "deal" said anything about a gas charge. The guys told me that Angie's List will not let them put that in the "deal". Hmmm! I wonder who is going to reimburse me for the $15.00? Angie's List or Bella-Cleaning? | |On a positive note, the guys were very nice, friendly and tried very hard to get the spots out that were of concern to me. They did not pressure me to purchase additional services. I guess they figured they had already pushed their luck with the $15.00 gas charge.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$114

Response from Bella Custom Cleaning Ltd
Hi [Member Name Removed], The sq footage is mentioned in the fine print of the deal, their is nothing hidden about this in the deal. The gas charge has nothing to do with Angie's deal or any deal, we charge this on all our service calls. We usually will tell our customers when talking on the phone with them, but did not get a chance to but we accommodated you so quickly with service and even rescheduled your appointment once to accommodate. I would appreciate if you had mentioned this in your review. I feel your review is very unfair. Thank you, Gary Giovannelli President of Bella Cleaning, Ltd.

David T.
10/2015
4.0
carpet cleaners, house cleaning
  + 0 more
unknown
Description of Work: Cleaned carpet in two rooms .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

9825 W Roosevelt Rd, Westchester, IL 60154

http://www.bella-cleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
House Cleaning,
Drapery Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Upholstering,
Air Duct Cleaning,
Dry Cleaning,
Blind Cleaning,
Dryer Vent Cleaning

FAQ

Bella Custom Cleaning Ltd is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Bella Custom Cleaning Ltd accepts the following forms of payment: Check,CreditCard,Zelle
Yes, Bella Custom Cleaning Ltd offers free project estimates.
Yes, Bella Custom Cleaning Ltd offers eco-friendly accreditations.
Yes, Bella Custom Cleaning Ltd offers a 10% senior discount.
Yes, Bella Custom Cleaning Ltd offers emergency services.
No, Bella Custom Cleaning Ltd does not offer warranties.
Bella Custom Cleaning Ltd offers the following services: Cleaning-drapery, blinds, carpet, upholstery, tile, mattress, air duct, area rugs and orientals. wood floors, vinyl tile stripping and waxing, Flood restoration, disinfecting and sanitizing, pet odor removal, scotchgard protection, flame proofing drapery.

Contact information

9825 W Roosevelt Rd, Westchester, IL 60154

http://www.bella-cleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM