Bella Custom Cleaning Ltd

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Family Owned Since 1960! Our Mission and Goal is to provide a Healthy Environment in your Home, Office and Warehouse with a Professional and Pleasant cleaning experience throughout all of Chicagoland with our cleaning services. Established in 1960, Bella Custom Cleaning provides quality residential and commercial carpet, upholstery, drapery, blind, shade and mattress cleaning. We also offer flood restoration cleaning. We follow the number one recommended cleaning methods by all carpet, upholstery, drapery, and blind manufacturers. Serving all of Chicagoland-West and South Suburbs 708-579-3182 Dupage and Will County County 630-960-9422 Northern Cook County, Lake and Mchenry County 847-966-6731 All of Chicago 773-285-0850

Business highlights

64 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Cleaning-drapery, blinds, carpet, upholstery, tile, mattress, air duct, area rugs and orientals. wood floors, vinyl tile stripping and waxing, Flood restoration, disinfecting and sanitizing, pet odor removal, scotchgard protection, flame proofing drapery.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Zelle

Reviews

4.7950 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
11%
3
4%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 526-550 of 950 reviews

Kristin B.
10/2024
5.0
floor cleaning
  + -1 more
They did an amazing job! U
Description of Work: Grout cleaning on floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Shirley E.
10/2020
4.0
carpet cleaners, upholstery cleaning, air duct cleaning
  + 1 more
Extremely well
Description of Work: Carpet and sofa cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra B.
08/2011
5.0
carpet cleaners
  + -1 more
They did an excellent job from start to finish. They are very professional.
Description of Work: I submitted three names from Angies List for my condominium association to get quotes for carpet cleaning. Our condominium association selected Bella to clean the common area carpets in the hallways of six buildings. They were prompt and professional. They called early in the morning to let us know what time they would arrive and showed up exactly on time. They were able to get out stains that the previous carpet cleaning company could not. I would definitely recommend this company and will be using them personally in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

CHRIS O.
07/2011
5.0
carpet cleaners
  + -1 more
They were quick and responsive. They came in the time they promised.
Description of Work: Bella Custom Cleaning pulled out our carpeting and disinfected.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$717

Steven W.
07/2011
5.0
carpet cleaners
  + -1 more
Bella's called promptly at 7:30 am and told us they would be at the house to clean our carpet at 10 AM. This was the morning of a powerful thunderstorm that blew in around 8:15 am and our power would be out for the next 36 hours. My wife called them and they said no problem since they would be using their generator/power from the truck. They arrived promptly and got the job done quickly. They moved all the furniture as they cleaned. We just got everything up off the floor in the closets and things like the laundry basket. On-time, fast, friendly, and professional. I would recommend Bella's to anyone.
Description of Work: Nothing complicated. We had hallway and 3 bedrooms that are wall-to-wall carpeted and we wanted clean. We had 3 companies (all listed on Angie's List) give us quotes. All replies were very good and I am sure that We chose Bella's because of the professionalism, promptness and family-owned business -- and they offered a Angie's List Discount!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Ardist O.
06/2011
5.0
carpet cleaners
  + -1 more
This is the second time we have used Bella Cleaning services in this home and like their work. The back stairs were stained and the family room had a traffic area that was pretty bad. The 2 gentlemen arrived withing the stated time window, went right to work and were done cleaning and scotch-guarding in little over and hour. The stairs and carpet look great and they were pleasant workers to have in our home.
Description of Work: Cleaned the family room carpet and the back entry stairs - total of 10 carpeted stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Marilyn L.
05/2011
5.0
drapery cleaning
  + -1 more
I called Bella Custom Cleaning on Tues and was delighted to learn that they were able to come that Thur to pick up my drapes .The following Thur Gary delivered them back to me and rehung them all within the promised time frame. I have used Bella in the past and will continue to do so because of my positive experience with this company.
Description of Work: My LR drapes plus the DR sheers and drapes cleaned. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Ira M.
05/2011
5.0
drapery cleaning
  + -1 more
It was a very good experience. Gary from Bella Cleaning called when he said he would, arrived when he said he would, took the draperies down, returned and rehung them. He also steamed any remaining wrinkles out after rehanging them (they are linen) and tied them so the pleats would fall correctly. The draperies had one very dark area on them (they hang next to a heating/air conditioning vent), that came out much cleaner than I had expected. They did a very, very good job.
Description of Work: The draperies were taken down, cleaned, returned and rehung.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Birute D.
02/2011
5.0
carpet cleaners, drapery cleaning, upholstery cleaning, floor cleaning
  + 2 more
They cleaned the couch and loveseat that needed it pretty badly. They did a very good job.
Description of Work: Cleaned and Scotch-guarded a sofa and a loveseat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$231

Jeffrey Y.
11/2010
5.0
carpet cleaners
  + -1 more
Last year we had the carpets cleaned by ProCare and the did a poor job, and there were many add-ons. Bella came out and worked quickly, did a fantastic job, and the final cost was almost exactly what the quote was. Great job.
Description of Work: I called Bella on a Friday and spoke to Gary. We talked about the rooms being cleaned, square footage, etc. He explained that there were no add-ons, just a price with or without deodorizer. After running a few numbers, I called back and left a message. Gary called back withing 10 or 20 minutes. I said he got the work and when could they come out. He gave me a few dates and the following Tuesday worked out the best. I called, 4 days later everything was clean and almost completely dry within 12 hours. They did a great job...vacuumed first, spot cleaned, shampooed. The two guys that came out were polite and professional. Would I use them again? You bet!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

LILLIAN G.
10/2010
5.0
carpet cleaners, drapery cleaning
  + 0 more
I liked how on the day they are coming to do the work they call early in the morning to let you know when they will be there. They work efficiently and they did a good job. They have a courteous and excellent demeanor.
Description of Work: They cleaned my carpet in my apartment and then a few days later my draperies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$579

Mary W.
08/2010
5.0
drapery cleaning
  + -1 more
The owner/cleaner showed up at the appointed time. He then cleaned 6 roman shades. The difference in the appearance was obvious to us. He was prompt, courteous, and hard working. He did have quite a few phone calls when he was here, but worked as he talked. It was a very noisy operation.
Description of Work: Did on site cleaning of roman shades.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

ROGER K.
08/2010
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They did an excellent job. The work was superior. They came back to do some touch ups. They took out the vents and cleaned the area around and behind the vents. They were very professional company.
Description of Work: I hired this company to clean my carpets. They also dried out some area rugs that had taken on water in my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Boris T.
07/2010
5.0
drapery cleaning
  + -1 more
Gary was responsive and appropriate. The whole thing went like clockwork.
Description of Work: Cleaned, installed and steamed drapery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Howard B.
05/2010
5.0
drapery cleaning
  + -1 more
Great job, timely, professional. Takes down and rehangs curtains, everything looked great!
Description of Work: cleaned curtains, cleaned carpet, cleaned floor grout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

James G.
02/2010
5.0
drapery cleaning
  + -1 more
My drapes were incredibly dirty, covered at the bottom with cat hair and also having significant areas where the kittens had climbed and clawed. I think I'd only had them cleaned once in 20 years -- how embarrassing! I was very pleased with the job they did and how the drapes looked after being cleaned and rehung. From start to finish, everything was handled very professionally and Gary even pointed out the on line coupon I could use. That was really appreciated. I would definitly recommend and use Bella again.
Description of Work: Bella cleaned living room and dining room drapes, 19 panels. Gary came and gave me an estimate, removed the drapes and returned them approximately one week later.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$329

ROSEMARY S.
09/2009
5.0
drapery cleaning
  + -1 more
I sent an e-mail to Bella Custom Clearning and Gary responded within one day. To give me a general estimate of the cost of the drapery cleaning, he had me count the pleats. Then, Gary arranged the pickup and delivery around my schedule. He was prompt and friendly but very professional. It was a very pleasant experience.
Description of Work: Gary from Bella Custom Clearning came to my home, removed my formal drapes and returned them, cleaned, one week later.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Lynda C.
10/2008
5.0
carpet cleaners, drapery cleaning
  + 0 more
Bella is a wonderful company and Gary is very responsive to customer's needs. He always tells you the options and lets you decide which services you want. He saved me thousands of dollars because he saved my custom-made shears and an expensive wool rug in my living room. He took down the shears/drapes himself, took them away to clean, brought them back in perfect condition and re-hung them himself as well. Everything was perfect. When he saved my carpet I was 9 months pregnant and it was 2 days before Christmas and a contractor walked across my carpet with mud and window caulk on his shoes. I called Bella in a tearful state and Gary rearranged his day to come out right away before the mud had time to dry into the fibers of the carpet. It was incredible service.
Description of Work: Gary came to my home three different times when I was in a crisis situation to save my expensive carpet which was mud-covered, and custom shears which were covered in drywall dust from home renovations gone badly. He came right away and removed two rooms-full of shears(11 windows!)and took them with him to clean them. They came back spotless! Perfect! On another occasion he came and steam-cleaned my living room carpet which was covered in mud from the shoes of a contractor. Gary came a few hours after I called him and saved my carpet. It was 2 days before Christmas!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Kristin M.
10/2008
5.0
drapery cleaning
  + -1 more
While having the interior of our home painted, we realized that as long as the draperies were coming down, they might as well be dry cleaned. I logged on to Angie's List and found 2 possible candidates for the job. The first (and only) was Bella Custom Drapery & Carpet Cleaners. I called and Gary, the owner answered the phone. After a quick discussion of the jobs requirements I realized that I had made the right call. He arrived later that afternoon and began organizing the job. A week later we were all put back together. Professional, courteous, efficient and fair. I could not be more pleased!
Description of Work: Dry cleaned 7 rooms of custom draperies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,120

EILEEN F.
07/2008
5.0
drapery cleaning
  + -1 more
It went very well. Gary and crew really knew what they were doing. Gary is an artist. Really took his time rehanging the sheers and drapes in the living room. Will definitely use them again.
Description of Work: Hired to clean sheers and drapes from living room and vertical blinds from loft. Also to rehang. Ended up hiring them to clean and Scotchgard the stairs in my four story town home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

David D.
07/2008
5.0
drapery cleaning
  + -1 more
He did an excellent job with the cleaning I am pleased with the end result. I do have a minor problem with the way he rehung the draperies but he was very responsive to my concerns and will come back out to rectify the problem. Did not re-hang curtains properly.
Description of Work: He cleaned all of the draperies in our home, which includes 7 rooms of draperies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

ELIZABETH P.
07/2008
5.0
carpet cleaners
  + -1 more
He was punctual and clear. The owner came out and gave me an estimate for entire job. I made an appointment. He called me in the morning to tell me he was coming out. He did a very, very good job! He was very good to work with. He was a very nice man, and the job was very well done. I would highly recommend them.
Description of Work: They did on-site drapery cleaning; carpet cleaning, and silhouette blinds.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

06/2008
5.0
drapery cleaning
  + -1 more
He was very good. He called me back within a half hour of my initial call. He showed up on time and new exactly what he was doing. My drapes now look brand new, I would definitely use Bella Custom Cleaning again.
Description of Work: He cleaned all the drapes in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

CAROLYN W.
09/2007
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I liked that they were able to come out the same week that I called them. They sent two men out and they were friendly and did a good job on cleaning my rug and my sofa. I have even told my neighbor about them.
Description of Work: I had Bella clean the rug in my living room and also clean my sofa and love seat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

RUBY C.
08/2007
5.0
drapery cleaning
  + -1 more
I only called to get an estimate and there was no answer but they called me back on their own. They came to my home and took everything apart and cleaned it very thoroughly. My draperies are vibrant in color again. After he did the job, he offered me a coupon that I didn't know he was offering. I liked that the owner was completely involved with everything, even though he has other employees.
Description of Work: I hired this company to come into my home and clean my custom draperies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

9825 W Roosevelt Rd, Westchester, IL 60154

http://www.bella-cleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
House Cleaning,
Drapery Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Upholstering,
Air Duct Cleaning,
Dry Cleaning,
Blind Cleaning,
Dryer Vent Cleaning

FAQ

Bella Custom Cleaning Ltd is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Bella Custom Cleaning Ltd accepts the following forms of payment: Check,CreditCard,Zelle
Yes, Bella Custom Cleaning Ltd offers free project estimates.
Yes, Bella Custom Cleaning Ltd offers eco-friendly accreditations.
Yes, Bella Custom Cleaning Ltd offers a 10% senior discount.
Yes, Bella Custom Cleaning Ltd offers emergency services.
No, Bella Custom Cleaning Ltd does not offer warranties.
Bella Custom Cleaning Ltd offers the following services: Cleaning-drapery, blinds, carpet, upholstery, tile, mattress, air duct, area rugs and orientals. wood floors, vinyl tile stripping and waxing, Flood restoration, disinfecting and sanitizing, pet odor removal, scotchgard protection, flame proofing drapery.

Contact information

9825 W Roosevelt Rd, Westchester, IL 60154

http://www.bella-cleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM